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Mercedes-Benz of Northlake

Charlotte, NC

4.6
521 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

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521 Reviews of Mercedes-Benz of Northlake

March 11, 2020

I’m very pleased with my purchase from Mercedes Benz Of Northlake. The salesman Bradley Coppola was very attentive and helpful with finding the right car for me. Everyone there was very nice including th More

by Lavonda8stayfit
Recommend Dealer
Yes
Employees Worked With
Nancy Wilkinson and Zahrea, Bradley Coppola
Mar 12, 2020 -

Mercedes-Benz of Northlake responded

Lavonda8stayfit, we are beyond grateful to receive your 5-star review! We are thrilled to hear Bradley was able to help you find the right car to meet your needs. As well as, hear Nancy and Zahrea provided you an overall exceptional experience. Welcome to the Mercedes-Benz of Northlake family!

March 04, 2020

Purchase of a new car This is my second car purchased from this dealership. Bradley Coppola went over and beyond to accommodate my needs and requests. I am a very demandi More

by home email
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel who went over the features was also great and Jeremy with Service was great in identifying the apple phone problem., Brad Comfort, Bradley Coppola
Mar 06, 2020 -

Mercedes-Benz of Northlake responded

Hi, thank you for your 5-star ratings! We are honored to have earned your business a second time around. We are glad to hear Bradley and Brad were able to meet your expectations. Congratulations on your new vehicle!

March 03, 2020

Great experience! Bradley Coppola is the best kind of salesman - highly knowledgeable about the products, extremely patient with the customer, and exerts no pressure to More

by Bart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe (Manager and Finance), Bradley Coppola
Mar 05, 2020 -

Mercedes-Benz of Northlake responded

Bart, thank you for sharing your 5-star review! We are thrilled to hear Bradley provided you a great car buying experience!

January 29, 2020

Excellent customer service. Bradley Coppola attended to every detail. Brad Comfort handled all the paperwork in a very timely manner. Delivery of new vehicle was great. More

by Sdfref
Recommend Dealer
Yes
Employees Worked With
Brad Comfort, Bradley Coppola
Jan 30, 2020 -

Mercedes-Benz of Northlake responded

Thank you for your 5-star recommendation!

January 25, 2020

Best dealership ever. Thank you Bradley Coppola for a world class experience! I can’t say enough about how knowledgable, helpful, and thoughtful the entire staff was. We have found a car-buying home.🌟 More

by angelak
Recommend Dealer
Yes
Employees Worked With
Nancy Wilkinson , Garrett Johns, Daniel Rodriguez, Bradley Coppola
Jan 27, 2020 -

Mercedes-Benz of Northlake responded

Hi Angela, thank you for sharing your 5-star rating! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Northlake.

December 16, 2019

Bradley and the whole team at Mercedes Benz was very Bradley and the whole team at Mercedes Benz was very helpful and the process seamless. We will buy our next vehicle from Bradley at this location wit More

by dvllhughes
Recommend Dealer
Yes
Employees Worked With
Bradley Coppola
Jul 31, 2020 -

Mercedes-Benz of Northlake responded

Dvllhughes, we are so happy to read such a great review about Mercedes-Benz of Northlake!

December 14, 2019

I had an awesome experience here. My Salesman Bradley Coppola was phenomenal, he's shown the epitome of what a salesman should be. I would like to Thank the entire dealership of Mercedes Benz Northlak More

by shamariking
Recommend Dealer
Yes
Employees Worked With
Brad Comfort, Bradley Coppola
Jul 31, 2020 -

Mercedes-Benz of Northlake responded

Shamariking, we are glad we could help! We can't wait to see you again, have a great day.

December 12, 2019

Excellent customer service and very informative. Should a willingness to help and eager to found solutions. Provided answer for all my questions and found answers for thing h didn’t know More

by lwhiting01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy, Bradley Coppola
Jul 31, 2020 -

Mercedes-Benz of Northlake responded

Hello Lwhiting01, thank you; we appreciate your feedback!

December 06, 2019

Sales We had an exceptional experience at Northlake Mercedes. Our original salesperson was unavailable for pickup but Paul Alfieri and Brad Comfort stepped More

by pjb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Alfieri,Zahrea Stevenson, Brad Comfort
Jul 31, 2020 -

Mercedes-Benz of Northlake responded

Pjb, we're glad to hear you enjoyed your visit.

December 03, 2019

We purchased a new Mercedes SUV and Bradley Copolla made our experience wonderful! He was knowledgeable, friendly, and made us completely comfortable. Love our vehicle! More

by Michelleshope21
Recommend Dealer
Yes
Employees Worked With
Zahrea was very helpful explaining all the vehicle's features., Bradley Coppola
Dec 03, 2019 -

Mercedes-Benz of Northlake responded

Hi Michelle, thank you for taking the time to write us a review! We are happy to hear Bradley provided you 5-star service and made your purchase experience easy. Congratulations on your New Mercedes-Benz!

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