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Mercedes-Benz of Northlake
Charlotte, NC
521 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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521 Reviews of Mercedes-Benz of Northlake
December 01, 2020
Nick Collins provided me with exemplary customer service. He took great care of my annual service appointment from when I walked into the Service Department to when my vehicle was delivered back to me. Pleas He took great care of my annual service appointment from when I walked into the Service Department to when my vehicle was delivered back to me. Please let the Service Manager know Nick is the best they have!!! More
by Bruce
Employees Worked With
Nick Collins
November 30, 2020
Overall a great experience, highly recommended. Al is a great delivery driver, courteous and delivered in a timely manner. Dealership was clean and staff was courteous. great delivery driver, courteous and delivered in a timely manner. Dealership was clean and staff was courteous. More
by HeatherB
Employees Worked With
Al
November 04, 2020
Excellent customer service from dealership....always professional and willing to go the extra mile...Bradley is A++++. Nancy in finance is A++. Great dealership to go to. professional and willing to go the extra mile...Bradley is A++++. Nancy in finance is A++. Great dealership to go to. More
by Tonywash72
Employees Worked With
Bradley Coppola, Nancy Wilkinson
November 03, 2020
Good dealership. Made the purchase process very easy and relaxed. My wife and I didn't feel pressured or like we were taken advantage of. relaxed. My wife and I didn't feel pressured or like we were taken advantage of. More
by Kharydbrown
Employees Worked With
Joe in Finance, Bradley Coppola
October 26, 2020
Al was friendly, courteous and delivered the parts we needed in a timely manner. We appreciate his quick service. Thank you, from Silvers Auto Service. needed in a timely manner. We appreciate his quick service. Thank you, from Silvers Auto Service. More
by Silversautoserviceinc
Employees Worked With
Al
October 14, 2020
My family and I had a wonderful experience at the dealership. Everyone was very friendly and welcoming with excellent customer service. My daughter purchased a beautiful Mercedes CLA with great finan dealership. Everyone was very friendly and welcoming with excellent customer service. My daughter purchased a beautiful Mercedes CLA with great financing. Our salesman Bradley Coppola was awesome! Thanks everyone for all that you do to make the buying process seamless. More
by Tara.Leeper07
Employees Worked With
Nancy and Joe Williams were so wonderful to work with as well., Bradley Coppola
October 05, 2020
We had an awesome experience at MB Northlake! Garrett Michael was very knowledgeable and patient. Nancy Wilkinson is the reason we came to Northlake! She is fabulous! We also appreciated the help of Zahr Michael was very knowledgeable and patient. Nancy Wilkinson is the reason we came to Northlake! She is fabulous! We also appreciated the help of Zahrea Stevenson. She went above and beyond in answering questions for us! What a great team! Thank you! More
by Gofisher3
Employees Worked With
Nancy Wilkinson, Garrett Michael, Zahrea Stevenson
October 04, 2020
The entire team was great! Gave us awesome personal attention. Bradley was very professional and attentive to our questions. We wound definitely be coming back attention. Bradley was very professional and attentive to our questions. We wound definitely be coming back More
by shelmick
Employees Worked With
Bradley Coppola, Zahrea Stevenson
September 25, 2020
Mercedes Benz Northlake is a superb dealership to purchase or lease a vehicle! Salesman John Sims was very helpful, attentive and caring! Karen Peters NC purchase or lease a vehicle! Salesman John Sims was very helpful, attentive and caring! Karen Peters NC More
by oneluvpose225
Employees Worked With
Nancy Wilkinson, John Sims, Zahrea Stevenson
September 24, 2020
I had the best of experience with MB of Northlake. This is my second vehicle from here, because they care. Bradley Coppola and Nancy Wilkinson & Rachel West Moreland are heaven sent. I promise they will ge is my second vehicle from here, because they care. Bradley Coppola and Nancy Wilkinson & Rachel West Moreland are heaven sent. I promise they will get the job DONE! Every time ! They were able to get the perfect car for me and truly settle my car buying anxiety. I will forever recommend everyone to come shop here. Love you guys ! - Brittnee More
by Brittnee.Wright
Employees Worked With
Bradley Coppola, Nancy Wilkinson, Rachel Westmoreland
