Mercedes-Benz of Jacksonville

I have purchased vehicles from Fields Auto since moving to FL from DE in 2005. The staff is great, and the service is exceptional. Kudos to Ted Kypreos and "Uncle Tony"! to FL from DE in 2005. The staff is great, and the service is exceptional. Kudos to Ted Kypreos and "Uncle Tony"! More

Exceptionally well organized service department. Yas is a credit to your organization, and has a firm understanding of great customer service! I recommend he get a promotion and a raise. a credit to your organization, and has a firm understanding of great customer service! I recommend he get a promotion and a raise. More

They did what they were supposed to do. Changed faulty air bags per recall. Allowed me to use a loaner car for the time of service. . air bags per recall. Allowed me to use a loaner car for the time of service. . More

Excellent service !!!! Ray was very professional and quick !!! He knew what he was doing !! Ray also found a recall so they were able to do it right away !!He made a few recommendations on my future ser quick !!! He knew what he was doing !! Ray also found a recall so they were able to do it right away !!He made a few recommendations on my future service I even had a sandwich while I was waiting in the cafe. They washed my car!! I enjoyed getting my oil changed !!!! More

Check up I was away and had someone drive my car. A low level light came on. I called and Yasmin and he handled everything from setting up an appointment to o I was away and had someone drive my car. A low level light came on. I called and Yasmin and he handled everything from setting up an appointment to overseeing that the car was checked out properly. My son took the car in and was pleasantly surprised by how organized, helpful and accommodating Yasmin and the other employees were. More

Easy leasing process They made the leasing process as painless and fast as possible. Friendly service, and a fair deal. Thanks for the great service Dean! I very much a They made the leasing process as painless and fast as possible. Friendly service, and a fair deal. Thanks for the great service Dean! I very much appreciate it. More

Recall work and other service codes Great communication, friendly service, took care of all the issues and service messages. I would definitely recommend this location. Drew was a pleas Great communication, friendly service, took care of all the issues and service messages. I would definitely recommend this location. Drew was a pleasure to work with. More

Always exceptional They were able to take my car in for service even though I showed up hours earlier than my appointment. Very straightforward about what to expect and They were able to take my car in for service even though I showed up hours earlier than my appointment. Very straightforward about what to expect and efficient communicating with me when the car would be ready and what services would need to be done soon! Everyone is always friendly and they are always pleasure to deal with! More

Mercedes-Benz Amazing customer service! Love my service advisor. Truly an exceptional person. I always have excellent service when I am present there. Definitely re Amazing customer service! Love my service advisor. Truly an exceptional person. I always have excellent service when I am present there. Definitely recommend this dealership. More

Awesome Experience I had my E350 serviced at Mercedes-Benz of Jacksonville. They did an excellent job and provided exceptional customer service. Thank you Alexis for tak I had my E350 serviced at Mercedes-Benz of Jacksonville. They did an excellent job and provided exceptional customer service. Thank you Alexis for taking great care of me. More