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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
712 Reviews
Call Dealership (904) 724-1080
View Awards

10231 Atlantic Blvd

Jacksonville, FL

32225

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712 Reviews of Mercedes-Benz of Jacksonville

June 26, 2023

Ali ABD management were beyond outstanding, informative, sensitive and met all of our automotive needs. More

by armour_s@bellsouth.net
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Jun 27, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the fantastic review! We're so glad that Ali and our team at Mercedes-Benz and Sprinter of Jacksonville could provide you with outstanding service. We appreciate your support, and we hope to see you again in the future!

June 24, 2023

Behar and Drew are truly focused on providing outstanding customer service...always deliver what they promise. I recommend Fields Mercedes Jacksonville to anyone looking for the best in customer More

by carlwalker50
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Drew and Behar
Report | Print
Jun 26, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the kind words! We're so glad to hear that Behar and Drew provided outstanding customer service. Drive safely, and we hope to see you back again at Mercedes-Benz and Sprinter of Jacksonville!

June 24, 2023

Absolutely the best service ever, Jarrod Adams went the extra mile and secured a rental and an accurate timeline! More

by Margiebrogle
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jarrod Adams 5 stars
Report | Print
Jun 26, 2023 -

Mercedes-Benz of Jacksonville responded

Margie, thank you for the review! We appreciate the kind feedback about Jarrod and hope to see you again at Mercedes-Benz and Sprinter of Jacksonville. Safe travels!

June 21, 2023

Always great service at Fields Mercedes Jacksonville. Always upfront and transparent about costs and what needs to be done. Professional service with every encounter and always keeps me updated to progre More

by Kevinegan15
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dillion Hastie
Report | Print
Jun 22, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Mercedes-Benz and Sprinter of Jacksonville team. Drive safely, and we hope to see you back!

June 18, 2023

Rick was very communicative, professional and knowledgeable about what his technicians were doing and explained it in terms I could understanf. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Adams
Report | Print
Jun 19, 2023 -

Mercedes-Benz of Jacksonville responded

Brad, thank you for the review! We are thrilled to hear that Rick delivered such a successful service experience. Drive safely, and we hope to see you back again at Mercedes-Benz and Sprinter of Jacksonville!

June 17, 2023

Rick was AMAZING 🤩 ! Explained everything perfectly and very professional. He deserves a raise. Great job. More

by daddysgrl1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Adams
Report | Print
Jun 19, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for your 5-stars and shoutout to Rick! all of us at Mercedes-Benz and Sprinter of Jacksonville hope to see you again down the road!

June 17, 2023

Great customer service. Their service department is very helpful and knowledgeable. The staff make us feel welcome. More

by Frederick Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Jun 19, 2023 -

Mercedes-Benz of Jacksonville responded

Frederick, thank you for the review! We appreciate your business and hope to see you again at Mercedes-Benz and Sprinter of Jacksonville!

June 14, 2023

Always at all levels great professional experience great job kudos to the whole staff especially Dalton More

by herbied53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Langner
Report | Print
Jun 14, 2023 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear about your great professional experience at Mercedes-Benz and Sprinter of Jacksonville, Herbie! Thank you for taking the time to share your feedback and recognize Dalton and our entire staff. We truly appreciate your support and hope to assist with all of your automotive needs in the future. Drive safely!

Jun 14, 2023 -

herbied53 responded

Thank you

June 13, 2023

Service is good. The guys are professionals in their field. I am satisfied with their work for van mercedes sprinter!!!! More

by alexmoskovko502
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blair Sharpe, John Pelinski, Anna Sackel, Josh Tanner, Barry Lamb
Report | Print
Jun 13, 2023 -

Mercedes-Benz of Jacksonville responded

We are blushing! Thanks for sharing this praise for the Mercedes-Benz and Sprinter of Jacksonville Team!

June 09, 2023

Fields always provides exceptional service! Jarrod in service is top notch! Highly recommend him and the Fields Team! More

by Scottreneeadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Adams
Report | Print
Jun 09, 2023 -

Mercedes-Benz of Jacksonville responded

We're elated that you had an exceptional experience with Jarrod and the entire team at Mercedes-Benz and Sprinter of Jacksonville, Scott. Thank you for your wonderful recommendation - we truly value your support and trust in our team. We look forward to providing you with top-notch service during your next visit!

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