Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Huntsville
Huntsville, AL
624 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
624 Reviews of Mercedes-Benz of Huntsville
April 20, 2023
This is my second vehicle purchase with this dealership. They are very thorough and make sure that the vehicle meets all my needs definitely recommend them to anyone in need of a luxury vehicle. They are very thorough and make sure that the vehicle meets all my needs definitely recommend them to anyone in need of a luxury vehicle. More
by f.n.lazo
Employees Worked With
Greg Horton
March 20, 2023
Greg was a No-pressure salesman. , I didn't feel rushed. They listened to me and it was Quick and painless. If you drive a Mercedes, go see my friend in MB of Huntsville. Greg, I'll b , I didn't feel rushed. They listened to me and it was Quick and painless. If you drive a Mercedes, go see my friend in MB of Huntsville. Greg, I'll be back. More
by kornygrant
Employees Worked With
Corey Castner, Greg Horton
March 17, 2023
Buying a car, for me, is a nerve wracking process and even moreso when buying from out of state. Greg Horton was incredibly helpful and patient and went out of his way to make it a great transaction. Ple even moreso when buying from out of state. Greg Horton was incredibly helpful and patient and went out of his way to make it a great transaction. Please consider using him for your car buying needs, you will be in great hands. I don’t give recommendations unless I have a positive experience so hopefully this will serve to help others! More
by DHatcher
Employees Worked With
Corey Castner/Finance A+, Greg Horton
March 08, 2023
Great customer service, professional, and dedication that made the entire purchase processing smooth and timely manner. Had an outstanding experience. Especially Thanks to Mr. Greg Horton in Sales and Corey made the entire purchase processing smooth and timely manner. Had an outstanding experience. Especially Thanks to Mr. Greg Horton in Sales and Corey Castner in Finance. More
by Veronica.edwards
Employees Worked With
Corey Castner, Greg Horton
March 07, 2023
I have owned several Mercedes-Benz vehicles over the past 15 years. This dealership along with the staff is the best one I’ve ever been to. Everyone there should be commended for a great job in the purchase 15 years. This dealership along with the staff is the best one I’ve ever been to. Everyone there should be commended for a great job in the purchase of my new vehicle. Mark Sholtes More
by Marksholtes
Employees Worked With
Randy Jones, Scott Moskow, Rick Vaughn, Greg Horton
February 11, 2023
The absolute worst service on any vehicle I’ve ever had. Bought the car - gave me the key, said “bye”. No clue how to work all the buttons, etc. Was down in shop 7 days to get a new battery! In 6 months Bought the car - gave me the key, said “bye”. No clue how to work all the buttons, etc. Was down in shop 7 days to get a new battery! In 6 months wouldn’t start, got a jump, took to MBZ HSV yesterday - have called numerous times, today, still no word. Have no idea what is the matter or when it will be fixed. I’ll NEVER have another MBZ from here. This is my 6th MBZ in 3 different states, the WORST service. If I keep this car I’ll need to find a reliable service place. So disappointed! Also, when call service, just get “leave a message” but no one calls back. I was sitting in my newly jumped car, trying to figure out what to do, just got same message. Any new MBZ owner, FIND ANOTHER SERVICE PLACE!! More
by DISAPPOINTED IN MBZHSV
Employees Worked With
JOSH WHO NEVER CALLS BACK
February 03, 2023
Best salesman Ever! !! Very professional highly recommend him you will not be disappointed. Greg is a very reliable person to have !! Very professional highly recommend him you will not be disappointed. Greg is a very reliable person to have More
by Ms.chanaeind18
Employees Worked With
Greg Horton
January 26, 2023
I had an outstanding experience with the entire team at Mercedes-Benz of Huntstville! Greg Horton took the lead in making sure my purchase experience was seamless and drama-free, and made sure all of my qu Mercedes-Benz of Huntstville! Greg Horton took the lead in making sure my purchase experience was seamless and drama-free, and made sure all of my questions were answered in a timely and professional manner. I would recommend Greg without hesitation to anyone in the market for a Mercedes-Benz vehicle. Genna Cecil, in finance was great at explaining and getting through the transactional portion of the deal. When it was time to pick up my car, the Concierge, Jane Thygerson, did a fantastic job demonstrating the features and technology, and getting me up to speed on all the vehicle's features. So, in sum, the team at MBH provided one of the best experiences I have ever had purchasing a vehicle and should be considered top-tier in all respects. More
by jremakis
Employees Worked With
Genna Cecil, Greg Horton
January 26, 2023
It was our pleasure to work with Greg. I didn't want to deal with a salesman that was going to do the sales pitch just to make a sale. Greg was far from that he allowed our transaction to I didn't want to deal with a salesman that was going to do the sales pitch just to make a sale. Greg was far from that he allowed our transaction to be smooth without stress. I would recommend him to anyone. More
by tdwpritchett31
Employees Worked With
Greg Horton
