Mercedes-Benz of Hagerstown

The entire process was positive and professional. Wes was by far the most pleasant car sales person I have ever worked with. Not only is he friendly but his knowledge of his product is endless. We came was by far the most pleasant car sales person I have ever worked with. Not only is he friendly but his knowledge of his product is endless. We came in not really sure what we wanted but ended up buying a 7 year old C class. We were treated so well you would have thought we had bought the most expensive car on the lot! I highly recommend this dealership and be sure to ask for Wes Whetsone - I guarantee you will walk away a happy customer! On a side note their service center is top notch too. More

Mercedes Benz of Hagerstown is absolutely amazing. This is the seventh car we have bought with them. The staff is very friendly and very helpful. They want all their customers to be happy. Barry London and is the seventh car we have bought with them. The staff is very friendly and very helpful. They want all their customers to be happy. Barry London and Austin Shemon are wonderful. They are so patient, accommodating, and respectful. Barry has been my sales consultant for many years now, and I don’t know where I would be if it weren’t for his help! I honestly feel that the staff cares for the customer’s satisfaction and well being. More

The Mercedes Benz of Hagerstown sales team were all highly professional, knowledgeable, and a pleasure to work with. They helped us with our trade-in, and explained the financing in detail and in a wa highly professional, knowledgeable, and a pleasure to work with. They helped us with our trade-in, and explained the financing in detail and in a way that was easy to understand. We were impressed with the other employees we met as well--all were extremely friendly and hospitable. We will definitely go back to Mercedes Benz of Hagerstown for our next car! More

Very knowledgeable on his products. Took the time to make sure that we fully understood all of the features of the vehicle and made it a great buying experience. Would definitely buy from Barry again. make sure that we fully understood all of the features of the vehicle and made it a great buying experience. Would definitely buy from Barry again. More

This is our second vehicle we have purchased from Wes Whetstone, he is engaging and friendly. Wes will go out of his way to you happy. If we choose to purchase another vehicle it will surely be with Wes Whetstone, he is engaging and friendly. Wes will go out of his way to you happy. If we choose to purchase another vehicle it will surely be with Wes and Mercedes of Hagerstown. More

My wife and I went in to pick up a key that was ordered by the car dealer we got the car from. The key was already programed and ready for use. My wife wanted to see if she could get a licence plate frame by the car dealer we got the car from. The key was already programed and ready for use. My wife wanted to see if she could get a licence plate frame with dealers name on it that looks really great. Mike Lavrenchik gave her 2 frames and 2 key rings and then went outside and showed us how things worked on our car. 2 things we didn't even know the car had. This is one great dealership and I have looked at their used cars after my wife got her Mercedes because it is fantastic and I would love one but can't afford it yet. Will be back at Mercedes-Benz of Hagerstown when I can afford it. Rick More

WOW!!!! What a delightful, easy, no pressure process! Class, Luxury, Intelligence, education, professionalism abound with the sales and service team at this dealership. I have purchased 9 new cars and 3 Class, Luxury, Intelligence, education, professionalism abound with the sales and service team at this dealership. I have purchased 9 new cars and 3 used cars in my life time and this was the smoothest, easiest and most educated purchase I have ever made. I was impressed from the time I arrived at the dealership till I drove my new used car home! I had reviewed the 2 cars online I was hoping to test drive and consider for purchase before I arrived. Barry met me on the sales lot with a friendly no pressure greeting, he immediately retrieved the keys for the CLK and then much to my surprise I got an intelligent obviously very well trained educational introduction to Mercedes Benz and the CLK specifically I was about to test drive. Throughout the test drive Barry explained various safety features, luxury comforts, road handling, a turn radius demonstration and even an emergency brake test. I commute 150 miles a day and the safety and comfort of a vehicle that is responsible for my life 4 hours a day is extremely important to me. I have commuted 3 days since purchase and its a "WIN WIN" I am comfortable, happy and safe and I love my CLK! After the quick and easy process of processing paper work with Rob and being educated on the various extended warranty options that are available I thought I was all set, keys in hand and ready to roll... however Barry met me again outside with the car washed detailed and ready to go. Barry went over the car in detail with me covering bumper to bumper the safety features and quality a Mercedes Benz has to offer. He additionally went over every button, knob and gadget on the dash to ensure I knew how to operate and maintain optimal interior comfort for a smooth, safe enjoyable ride. I can't thank you enough for the time and education you put into providing a professional sales and service team! This is my first Mercedes Benz purchase, and I have a feeling it will certainly not be the last Aney More

I love everyone there. they all are very professional, knowledgeable and very friendly. This is my second Benz in 2 years and I can't wait for my 3rd :) knowledgeable and very friendly. This is my second Benz in 2 years and I can't wait for my 3rd :) More

We wish this dealership was closer to us! Barry was very thorough since I was coming from Pittsburgh, we had to try to come to an agreement over the phone. He always called back promptly and was always ple thorough since I was coming from Pittsburgh, we had to try to come to an agreement over the phone. He always called back promptly and was always pleasant and professional. And we LOVE the chocolate!! Oh and the car too!!! More

Barry and Austin made my purchase experience easy and comfortable. No preasures, they were both accommodating and flexible. Always available to get me complete, acceptable answers to my questions. The comfortable. No preasures, they were both accommodating and flexible. Always available to get me complete, acceptable answers to my questions. They were very friendly and professional. Both Barry and Austin exceeded my expectations. I would highly recommend to anyone to visit this dealership when in the market for a quality new or seasoned vehicle. More