Mercedes-Benz of Hagerstown

Andre Taylor was the most knowledgable salesman that we have dealt with. He explained in detail how everything in this vehicle works. If it wasn't for him, I woud not be using half the stuff this car came have dealt with. He explained in detail how everything in this vehicle works. If it wasn't for him, I woud not be using half the stuff this car came with. He was exceptionaly cooperative with the price that we were looking for. This was the vehice of our dreams and we wouldn't have gotten it without the help of Mr. Taylor. Thanks so much!!! More

Our overall experience at Mercedes-Benz of Hagerstown and more so working with Mike was very good. We've not had the opportunity to work with their service department but speaking with other owners gave the more so working with Mike was very good. We've not had the opportunity to work with their service department but speaking with other owners gave the service department a very good rating. Will we recommend to our friends, family and co-workers MB of Hagerstown, yes, to include our sales consultant (Mike Lavrenchik). We're looking foward to our first long road trip. Our thanks go out to all the staff that made our purchase a good experience. Phil and Denise Morgan More

I would recommend Wes Whetstone, the sale person that I worked with. He treats his customers like family. The staff at the dealership provides exemplary service and hospitality. The ambiance is welcoming a worked with. He treats his customers like family. The staff at the dealership provides exemplary service and hospitality. The ambiance is welcoming and rich. I felt very wanted dealing with the staff. I think I have said enough about Mercedes-Benz of Hagerstown. I recommend that you all visit them to experience the feeling. Barvo to the team! More

I have been looking off and on for a good clean low milage used Mercedes for a couple of years. M-B of Hagarstown and Mike Lavrenchik delivered! I also want to commend Robert Buchannon, Steve, Rita, milage used Mercedes for a couple of years. M-B of Hagarstown and Mike Lavrenchik delivered! I also want to commend Robert Buchannon, Steve, Rita, and Alex for their high level of expertise and courtesy. More

We took awhile making up our minds as to whether we were going to purchase this vehicle or not. We were away on vacation, etc. Our sales associate, Andre' was great at keeping in touch with us, in a non-i going to purchase this vehicle or not. We were away on vacation, etc. Our sales associate, Andre' was great at keeping in touch with us, in a non-invasive, no pressure way. He kept us interested and gave us all the information we needed, always in a very timely manner, even on his days off. When it came down to the deal, Andre' and Rob worked with us and accommodated our needs. We drove away with a great vehicle and we felt like we got a great deal, and we know we had great service. It really is an awesome place to do business. This was our second purchase from them, the service department is impeccable as well. More

I would highly recommend MB of Hagerstown and Wes Whetsone. Wes was very professional, friendly and not pushy in anyway. He made our first MB purchase hassle free and enjoyable. We feel that they ga Whetsone. Wes was very professional, friendly and not pushy in anyway. He made our first MB purchase hassle free and enjoyable. We feel that they gave us an excellent deal and they stood behind there word. This was far the best car buying experience we have ever had and thanks to Wes for that. Wes took his time and went over every feature of the car. Wes also made a follow up call the following day to make sure we were completely satisfied and even talked us through programing our garage door opener. Thank you Wes and MB of Hagerstown. Susie and Chuck from WV. More

I called in from SC on a used ML 320 not knowing what to expect as far as customer service and the salesman opinion of the car. Micheal went out of his way to pick me up from the airport and made sure the c expect as far as customer service and the salesman opinion of the car. Micheal went out of his way to pick me up from the airport and made sure the car was in the perfect condition before I arrived. He was very knowledgeable with the Mercedes product and made the sale go smoothly. I would recommend talking to Micheal if you looking for a Mercedes... More

Salesman worked with us to get us the deal we wanted. Excellent customer service! I will continue to use the dealership and would highly recommend Mercedes-Benz of Hagerstown to my friends and family. Excellent customer service! I will continue to use the dealership and would highly recommend Mercedes-Benz of Hagerstown to my friends and family. More

Very responsive to all my communication. Wes took great care of me and the car I needed. I highly recommend the team at MB in Hagerstown. care of me and the car I needed. I highly recommend the team at MB in Hagerstown. More

Outstanding experience. Steve Ames is an engaging, professional, and courtious sales proefessional. I had called ahead to make sure the car was available since I hand a 2 hour drive. When I arrived professional, and courtious sales proefessional. I had called ahead to make sure the car was available since I hand a 2 hour drive. When I arrived the car was sitting out front ready to go. It is evedient that customer service is at the fore front a this dealership. Once I made the decision to purchase Rob Buchanan quickly got the paperwork ready. The car was detailed an in an hour I was on my way. I highly recommend this dealership. More