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Mercedes-Benz of Hagerstown

Hagerstown, MD

5.0
2,634 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,634 reviews

June 19, 2012

Our Mercedes Benz purchase experience from Mercedes Benz of Hagerstown, Maryland was outstanding. From our initial contact with the owner; Mr. Brandon Younger to his professional staff; Justin Harbert and A More

by jilljeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 19, 2012

When we left home on Saturday afternoon to visit Hagerstown Mercedes-Benz Dealership, we had no intentions of purchasing a new vehicle that day. Our goal was to learn more about the vehicle and do More

by Deborah Williamson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 18, 2012

I would like to thank everyone at the dealership for a very professional leasing experience. I received the highest of professionalism from the first telephone call to the signing of the agreement. More

by linden bohrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lavrenchik
June 18, 2012

Our experience buying a car from Mercedes Benz of Hagerstown was an enjoyable one. Every aspect of the transaction was handled with ease and professionalism. We are extremely pleased that we chose More

by Gail Knutsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 16, 2012

All of the employess I have named were friendly, well-informed, and MOST IMPORTANTLY WILLING TO HELP. Mercedes is a quality product which can sell itself, but without quality employees, the produc More

by rich broome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lavrenchik
June 15, 2012

Mr. Whetstone made me feel like I was one of the family. Mr. Whetstone had great people skills, along with away of making you feel comfortable in your purchase. More

by NPETERS556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 13, 2012

This was our second purchase from Wes Whetstone and I highly recommend this dealership. Wes if so friendly and helpful and he knows everything about the cars and their features. They were all very pa More

by jrjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 12, 2012

My experience with this dealership was very professional. I felt that my questions were answered honestly. They gave me every opportunity to review all my payment options and was patient when I needed time t More

by cnordeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
June 10, 2012

We really were on the verge of changing from Mercedes (after 25 years) feeling that the company is backing away from using quality products in their vehicles but our experience with Hagerstown changed th More

by gracerudasill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam and Austin, Adam Himmelwright
June 09, 2012

Barry London made the experience of buying a Mercedes very special. His warm manner made my wife and I very comfortable. The relaxed and professional manner of the entire staff was consistant with the pe More

by marc kammarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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