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Mercedes-Benz of Hagerstown

Hagerstown, MD

5.0
2,634 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,634 reviews

January 31, 2013

My daughter and I purchased a 2006 Acura TL on January 22 and we are very pleased with the vehicle and the buying experience at Mercedes Benz of Hagerstown. Mike Lavrenchik sold us the car and was a very fr More

by dovelovey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lavrenchik
January 29, 2013

From the first phone call of inquiry through our driving off the lot, we were treated with professionalism, respect and courtesy. Barry London and all the staff treated us like we were their top priority. W More

by KittyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 28, 2013

This was a great experience. I was looking for a used E Class and I found exactly what I wanted for the price I could afford. Andre was and is an excellent salesman. He was low pressure, completely informa More

by Stevenouveau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 28, 2013

This is our seconde new car purchase from Hagerstown Mercedes. Andre Taylor made this transaction as easy as the first one. This was a no-stress puchase, and we left feeling we got a very fair deal. More

by DDSGWS1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 27, 2013

We definitely enjoyed our experience at Mercedes-Benz of Hagerstown. We were surprised how easy it was and their no-nonsense approach. This is not your typical car buying experience. More

by kbmouse
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Michael Lavrenchik
January 26, 2013

Always have great experience with Andre. Terrific service from Marty and Alex keep us comong back.This is my fifth Mercedes vehicle from this dealership so they are doing something right. More

by frank citro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 22, 2013

My wife and I were treaded as people instead of a number for a car sale qouta. Mike was very informative about the car. All the staff we meet were very freindly. We have not had service work done yet so i h More

by parnelljackson50
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Layrenchik, Michael Lavrenchik
January 21, 2013

Greeted with professionalism and friendliness. The dealership looked good and I was impressed with the whole experience and the follow-up to answer any questions as I was contemplating my purchase dec More

by jitell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 16, 2013

I bought an 09 VW Jetta. It was the first vehicle I've purchased in about 5 years and was a little nervous but Barry was awesome and put me at ease throughout the process. I had an older vehicle w/ high More

by mwingert74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 11, 2013

This is my first Mercedes Benz and it was a great experience. The staff at Hagerstown are outstanding. Although I was purchasing an older model I still was treated as if I was purchasing something More

by jscof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
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