
Mercedes Benz of Fort Mitchell
Fort Mitchell, KY
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This was our first time working with Mercedes Benz of Ft. Mitchell. We were blessed when Cody Ripato greeted us to answer our questions about a new Sprinter. He is friendly, kind, professional, and knowledge Mitchell. We were blessed when Cody Ripato greeted us to answer our questions about a new Sprinter. He is friendly, kind, professional, and knowledgeable. He took care of all of our needs from finding a van, having it customized, and delivering and answering all of our questions about our wonderful new van. More
Worked with Bennie to purchase our new 2024 Sprinter. He was extremely responsive and easy to work with. We've bought over 30 Sprinters and I can say this was the easiest deal I've ever done. Highly reco He was extremely responsive and easy to work with. We've bought over 30 Sprinters and I can say this was the easiest deal I've ever done. Highly recommend working with MB of Fort Mitchell and Bennie. More
The salesman are rude and dirty and underhanded. They are greedy and unwilling to do what it takes to help a customer including purposely selling a vehicle to someone else the day before the vehicle They are greedy and unwilling to do what it takes to help a customer including purposely selling a vehicle to someone else the day before the vehicle is to be sent to another dealership in their Network to be sold to someone else because as the salesman said he "wasn't going to let it go and let someone else sell that truck he was selling it himself". Bad customer service no one returns your calls or emails and no one cares to do anything to rectify the situation I would give it zero Stars if I could. My advice, go somewhere else. More
I have purchased three Mercedes here. By far the best salesman is Alec Driscoll. You will be glad that you asked for him. He made my whole car buying experience smooth and stress free. He By far the best salesman is Alec Driscoll. You will be glad that you asked for him. He made my whole car buying experience smooth and stress free. He answered all of my questions and there were many. He was easy to reach and very knowledgeable. More
Absolutely the smoothest car-buying process and finest customer service I’ve experienced at any auto dealer. Fernando Ascencio was professional, knowledgeable, and provided exceptional assistance from in customer service I’ve experienced at any auto dealer. Fernando Ascencio was professional, knowledgeable, and provided exceptional assistance from initial online inquiry to closing the deal. Many thanks to Fernando and the MBFM team for a remarkable, very easy and stress-free experience. More
There is not enough room for me to write how great this dealership is!! The whole staff was so welcoming and helpful. This was my first Benz, it meant a lot to me! dealership is!! The whole staff was so welcoming and helpful. This was my first Benz, it meant a lot to me! More