I had a great experience with Mercedes Benz of Fort Mitchell, Alex Weber is outstanding, I live in Asheville NC & the dealership there lost a nice sale because they didn't take any time to try to locate the car I wanted. Alex took the time to locate multiple units & sort out the one that best suited me, all interaction with dealership personnel was effortless. Programming with Noah Lykins was a breeze.

The dealership is upscale state of the art facility w an abundance of meaningful amenities. My dealer, Tyler Grefer, was the most knowledgeable and sharp dealer I’ve worked with. My specialist, Alex Woods, was also incredibly knowledgeable and took his time reviewing the vehicle.

Fernando crushed it for me. Going the extra mile to track down a car from another city to find the perfect one. Great experience from start to finish. 5th vehicle that I’ve purchased with him. Alex was awesome making sure I had a feel for all the features of vehicle on delivery day. Highly recommend.

Mercedes-Benz Ft. Mitchell is a very reputable dealership that makes the process of buying a car simple and seamless. Every step of the process was made simple thanks to Elhadj, Fernando, and Alex. This dealership strives to be the best and they continue to be the best!

We traded in our 2015 ML 350 for a 2026 GLE 350. From start to finish we received great customer service. Todd, the sales manager, was great and communicated via text, which is what I prefer. He answered all my questions quickly. Then we went in to the dealership and from the friendly woman (I think her name was Blair) at the front desk to Trey, our sales associate, to Pat the business manager, to Alex, who patiently explained the technology, of which there is a lot, we received excellent service. I'm going to go back to talk to Alex and get a more in depth schooling. If you want friendly people who treat you right, this is the place to go!

I recently purchased a Sprinter. I did not know much about the vehicles Patrick Pointer was very helpful. He talked me through every step and insured. Everything was done as fast as possible. 10 out of 10 would recommend.