
Mercedes Benz of Fort Mitchell
Fort Mitchell, KY
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Craig and his team were beyond kind and helpful during the process of car shopping. I couldn’t have asked for better service, treatment, and car! the process of car shopping. I couldn’t have asked for better service, treatment, and car! More
My husband and I had an excellent experience with Anthony Cook! He is very knowledgeable and went above and beyond to answer any questions we had. The whole process went smoothly. I highly recommend him. Cook! He is very knowledgeable and went above and beyond to answer any questions we had. The whole process went smoothly. I highly recommend him. More
I’ve purchased two vehicles from Anthony Cook at MB of Ft Mitchell. He is truly great! My last custom order purchase of my AMG suv was excellent. Most of the transaction was simply done over text- easy, to t Mitchell. He is truly great! My last custom order purchase of my AMG suv was excellent. Most of the transaction was simply done over text- easy, to the point. He was very patient and knowledgeable with my questions on the AMG as I created my order. I live in the neighboring state, with other dealers closer, but it is 100% worth the additional drive for this experience with both my purchase and the ongoing maintenance of the vehicle. This was and continues to be a simply enjoyable experience, and I will be back for my third purchase in the future! More
If I could give 0 stars I would. When dropping off a car with a trusted luxury dealership, one would hope to be treated with a certain level of professionalism that the employees of When dropping off a car with a trusted luxury dealership, one would hope to be treated with a certain level of professionalism that the employees of this shop have never been graced with. The overall lack of integrity and accountability is astounding and I am truly shocked and disheartened by the state of my mother’s car. Not only was the original issue not resolved, they returned her car damaged and scratched up. Now when we call for any form of retribution or attempt to resolve the issue we are hung up on and disrespected. We will handle this issue legally, but beware before coming here that even though it says Mercedes the actual service provided is giving “Uncle Mike, can you fix this for me” and uncle Mike is drunk and incompetent. More
I bought a vehicle from out of state awhile back from Elhadj and that process was seamless. I was nervous buying a vehicle I never seen before but he made it very easy and the condition was everything I Elhadj and that process was seamless. I was nervous buying a vehicle I never seen before but he made it very easy and the condition was everything I expected. I will definitely purchase more from this dealership going forward More
My parents got me a Mercedes awhile back and my sales rep Elhadj was so easy to work with. Him and the product person Noah taught me how to use all of the features and Todd in finance made it such a fast pro Elhadj was so easy to work with. Him and the product person Noah taught me how to use all of the features and Todd in finance made it such a fast process. I’ll be back to purchase my next one from them for sure. More
Maggie at Mercedes-Benz was so helpful in and knowledgeable in our buying experience. She answered all of our questions and made us feel comfortable with our decision throughout the process! Such knowledgeable in our buying experience. She answered all of our questions and made us feel comfortable with our decision throughout the process! Such a great experience! More
If you need a Mercedes come to this dealership. If you need a Sprinter Sam Stanton is your man. He was everything I wanted in a salesman and nothing I didn’t. I met with him multiple times before p If you need a Sprinter Sam Stanton is your man. He was everything I wanted in a salesman and nothing I didn’t. I met with him multiple times before purchasing my van and not once did I feel pressured to buy or feel like I was being upsold. Sam went above and beyond to find me the perfect van, giving me options and actually shipping me one from another dealership. Super nice guy, good at what he does, and a beautiful dealership. Definitely a winning combo. Sam, I hope to do business with you again! More