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Mercedes Benz of Fort Mitchell

Fort Mitchell, KY

4.8
367 Reviews

2100 Dixie Hwy

Fort Mitchell, KY

41011

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Showing 367 reviews

March 01, 2025

Craig and his team were beyond kind and helpful during the process of car shopping. I couldn’t have asked for better service, treatment, and car! More

by sophiacolclasure
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Lykins, TODD MORGAN, Craig Cliff
March 01, 2025

My husband and I had an excellent experience with Anthony Cook! He is very knowledgeable and went above and beyond to answer any questions we had. The whole process went smoothly. I highly recommend him. More

by Robin K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Cook
February 28, 2025

I’ve purchased two vehicles from Anthony Cook at MB of Ft Mitchell. He is truly great! My last custom order purchase of my AMG suv was excellent. Most of the transaction was simply done over text- easy, to t More

by jbpwakefield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Cook
Feb 28, 2025 -

Mercedes Benz of Fort Mitchell responded

Thank you, we appreciate your business! Anthony Cook is one of the best we have here, thank you for the review

February 28, 2025

If I could give 0 stars I would. When dropping off a car with a trusted luxury dealership, one would hope to be treated with a certain level of professionalism that the employees of More

by heavenmiracledg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SHAWN BROWN, MICHAEL RONNEBAUM
Feb 28, 2025 -

Mercedes Benz of Fort Mitchell responded

Heavenmiracledg, this is totally false. I invite you to come in personally and watch the videos captured by our camera system when your mother's old car was towed in. You can literally see all of the damage on her car while it was still on the tow truck. They actually backed it into a spot, and the vehicle sat there until another tow truck towed it away. I invite you in under one condition, once you see with your own eyes that no one here damaged anything, you be a person of your word, and correct your non-factual review. Sound fair? Lastly, no disrespect for your Uncle Mike, I have never met the man and don't know his drinking habits. Don Paparella General Manager, don@mbfm.com

February 28, 2025

I bought a vehicle from out of state awhile back from Elhadj and that process was seamless. I was nervous buying a vehicle I never seen before but he made it very easy and the condition was everything I More

by Jay Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elhadj Mbow
Feb 28, 2025 -

Mercedes Benz of Fort Mitchell responded

Jay, thank you for the great review. Elhadj is one of our best here, and I thank you again for your business and your review

February 27, 2025

My parents got me a Mercedes awhile back and my sales rep Elhadj was so easy to work with. Him and the product person Noah taught me how to use all of the features and Todd in finance made it such a fast pro More

by camillaullom
Recommend Dealer
Yes
Employees Worked With
Elhadj Mbow
Feb 27, 2025 -

Mercedes Benz of Fort Mitchell responded

Thank you so much for the review! Elhadj is one of our best here and we are honored to have you as a client, thank you Don Paparella General Manager

February 27, 2025

Everyone there is so friendly and helpful. I would highly recommend this dealership and the cars are awesome. More

by JLW_122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Padgett, Craig Cliff, Alec Driscoll
February 25, 2025

Craig was the best salesman I ever had in my life. He was so nice and funny. More

by Mtschworer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Cliff
February 22, 2025

Maggie at Mercedes-Benz was so helpful in and knowledgeable in our buying experience. She answered all of our questions and made us feel comfortable with our decision throughout the process! Such More

by mcarlin15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Ehemann
February 19, 2025

If you need a Mercedes come to this dealership. If you need a Sprinter Sam Stanton is your man. He was everything I wanted in a salesman and nothing I didn’t. I met with him multiple times before p More

by cwswit2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Stanton