Mercedes Benz of Fort Mitchell

Best of the Best You must check out -look no more! Mercedes Benz dealership @ Fort Mitchell, Ky!! As a repeat customer, I appreciate the friendly service and making You must check out -look no more! Mercedes Benz dealership @ Fort Mitchell, Ky!! As a repeat customer, I appreciate the friendly service and making me feel I'am a valued client. Outstanding customer service, Fantastic experience at the Fort Mitchell Mercedes Benz! More

Excellent and Pain less Experience Thanks to Frank Winstel and the entire team at Mercedes Benz of Fort Mitchell for an excellent car buying experience. Frank handled the transaction w Thanks to Frank Winstel and the entire team at Mercedes Benz of Fort Mitchell for an excellent car buying experience. Frank handled the transaction with great elegance; I am very pleased to have had the opportunity to do business with him. I look forward to many positive interactions as I learn more about the car and have occasion to stop in for a variety of reasons. Greatly appreciative for the time he took with me, and his kind interactions with my wife Loretta. I'll be in to say 'hi' from time to time. The total experience was exceptional! Frank's team performed expertly. We moved efficiently though the stages of test-driving, deal making, financing, and finally, the same-day delivery. First, when I entered the dealership, Madison greeted me so professionally and promptly. What I know for sure is that the first person we meet when we enter a new location, be it a job interview, a sporting event, a performance, a car dealership, a restaurant, whatever...that person makes a big impression and tells a lot about the character of the organization. She represents this organization quite well. Sales Manager Paul Kohlman made me feel welcomed as well. I am glad to have been able to interact with him during this visit. If "the speed of the leader is the speed of the pack", then Paul must be a very good leader. Finally, finance manager Pat, made the leasing experience so easy and so transparent. He's a real pro. It all went so smoothly and was quite time efficient. I am certain I'll be back, and look forward to stopping in to say 'hi'. And at some point we'll do it all over again! In 3 years! Many thanks to Frank and team for putting me in perhaps the finest car I have owned to date, that is, life to date! More

Great car buying experience If you own a MERCEDES then this is the MERCEDES dealership to trust! I live in Dayton and this dealer was well worth the extra drive as they are Trust If you own a MERCEDES then this is the MERCEDES dealership to trust! I live in Dayton and this dealer was well worth the extra drive as they are Trustworthy, extremely accommodating & Professional. More

Great experience! I can say this was the smoothest experience I've ever had purchasing a car. The sales process and overall dealership experience were and continue to b I can say this was the smoothest experience I've ever had purchasing a car. The sales process and overall dealership experience were and continue to be second to none. More

Fernando = Excellence!!! We highly recommend Fernando Ascencio. Professional and knowledgeable in all he does. We never felt rushed through the process of our recent MB AMG pu We highly recommend Fernando Ascencio. Professional and knowledgeable in all he does. We never felt rushed through the process of our recent MB AMG purchase as Fernando was always, and still is, attentive to our questions and thoughts. We give Fernando Ascencio the highest recommendation. More

Fernando & MBFM 5 Stars!!! Fernando Ascencio is THE reason I am in my second Mercedes within the last three years!!! Fernando is constantly looking out for me and making sure I Fernando Ascencio is THE reason I am in my second Mercedes within the last three years!!! Fernando is constantly looking out for me and making sure I am getting the best deal and most importantly, that I feel safe in my car. I can't imagine going anywhere else other than Mercedes-Benz of Fort Mitchell!!! They have the best customer service, management and sales team- always so respectful and know how to make you feel like a valuable client. If I ever need anything, I know I can count on Fernando and MBFM!!! More

Excellent purchase and Service Experience I have been a service client of MBFM for a few years after switching from another local MB dealership. The client services provided by MBFM are truly I have been a service client of MBFM for a few years after switching from another local MB dealership. The client services provided by MBFM are truly first class. Recently, I wanted to buy a new car from MBFM but I didn't want to spend a lot of time and hassle on the process. My longtime Service Consultant, Mike Ronnebaum, took care of me, settled the terms of the contract and, working together with Ken Campbell, closed the deal. I can't say enough good things about MIke, Ken and the overall experience. It was fast, easy and required a minimal amount of time on my part. More

Bought first Mercedes SUV in one day! We just purchased a GLE350 from Frank Winstel at the Fort Mitichell dealership. We have been to several different dealerships around the Cincinnati ar We just purchased a GLE350 from Frank Winstel at the Fort Mitichell dealership. We have been to several different dealerships around the Cincinnati area for weeks looking for our first SUV. We have always been sedan folks (30+ years in BMW) but decided to try a different type vehicle. We were not sure which SUV best suited our needs so we were looking at several. Actually we were on our way to Costco and decided to stop by the Mercedes dealership in Fort Mitchell(it was on the way) to view the facility and perhaps drive a Mercedes GLE to compare to the Audi and Lexus we had already driven. Frank met us for the first time in the showroom. None of the sales people we met at other dealerships were as knowledgeable, or as friendly, or as helpful as Frank. The facility is amazing, but what got our attention was that we liked the GLE the minute we first sat in the vehicle. Frank listened to us and then suggested we look at one particular vehicle which turned out to be exactly what we wanted. He listened! We bought it the same day. He and the staff at the dealership made the buying process work for us. Not bad for a routine trip to Costco. Actually, I don't think I've ever been to a dealership where everyone we met was as friendly and helpful as the folks at the Fort Mitchell Mercedes dealership. If Mercedes is on your list, give Frank and the Fort Mitchell crew a visit. B&B Harman Cincinnati, Ohio More

Professional and state of the art dealership I just purchased a GLC43 coupe on a special order with Ken Campbell. He was super helpful during the entire process and very responsive. Definitely a I just purchased a GLC43 coupe on a special order with Ken Campbell. He was super helpful during the entire process and very responsive. Definitely a pleasure to work with him. My service advisor experience has however not been as great. Still a state of the art facility. More