Mercedes Benz of Fort Mitchell

Outstanding Service from Kyle Wavra and Brandon Bayer I recently purchased a pre-owned vehicle from Mercedes-Benz of Fort Mitchell. The customer service provided to me by Kyle Wayra was outstanding and de I recently purchased a pre-owned vehicle from Mercedes-Benz of Fort Mitchell. The customer service provided to me by Kyle Wayra was outstanding and definitely 5-star. The entire process was smooth and efficient. Kyle and Brandon even contacted the previous owner of the vehicle in order to obtain another set of keys for me. I could not have been more satisfied and I look forward to further business with this dealer. More

Frank Winstel Excellent Customer Service Frank Winstel was the most helpful when picking out my new car. No other sales person would stay after hours just to make sure someone could test driv Frank Winstel was the most helpful when picking out my new car. No other sales person would stay after hours just to make sure someone could test drive a car and be satisfied with their purchase. I would 10/10 recommend him to anyone looking for a new Mercedes, the best of the best no doubt. More

Review of our experience with Frank H. Winstel Jr. We give Frank a 10 on the 1-10 scale. We were working with three Mercedes dealers, two in Indiana and Fort Mitchell Kentucky. I am retired from the We give Frank a 10 on the 1-10 scale. We were working with three Mercedes dealers, two in Indiana and Fort Mitchell Kentucky. I am retired from the sales industry and trade cars often. I know how to read people. We find Frank to be above reproach. He dresses, looks, and conducts business in a professional way. He was the only sales person we saw wearing a suit. We noticed the respect other employees have for him, both those above and below. What might be most impressive is how promptly Frank responded to a tire issue, as well as questions we had after the sale. Very impressive. We live in Indiana and left two local Mercedes dealerships to drive to Kentucky. So very glad we did. Ron & Kathie Allee Richmond, Indiana More

Used E550 Best car buying experience I have ever had. I have had a couple of Mercedes in other regions and this dealership has been the one with the best servic Best car buying experience I have ever had. I have had a couple of Mercedes in other regions and this dealership has been the one with the best service. Big thanks to Ken Campbell for his help and guidance through the process! More

Superb Service I cannot say enough good things about Kyle Wavra and Mercedes-Benz of Fort Mitchell! I had been wanting a second Mercedes for a few weeks. On Sunday n I cannot say enough good things about Kyle Wavra and Mercedes-Benz of Fort Mitchell! I had been wanting a second Mercedes for a few weeks. On Sunday night I looked online and found the one I thought I may like. Monday morning, I called the dealership found out the information on the car, but since I had to work I could not get over to look at it. Kyle drove the car to my office and we signed papers in the trunk! He was more than helpful. He took time to find out about me and my family. He has contacted me several times since to find out if everything is going well and if I had any questions. The service I received was outstanding! More

exceptional Service I received an exceptional service from this dealer when I bought a car. My sales consultant, Dan Tilley, was very professional, patient with all my ne I received an exceptional service from this dealer when I bought a car. My sales consultant, Dan Tilley, was very professional, patient with all my needs, and cooperative as well as all the staff of MB of Fort Mitchell. My long trip from NY to KY and back home was well worth the service I received from this dealer. Not to mention an extraordinary car I was able to get! The process of buying a car remotely was smooth from the very beginning: all my questions were answered, sales consultant personally discussed every detail I inquired about, all paperwork was ready by the time I arrived, and I was met at the airport upon arrival. This is the best place to buy your car and enjoy the whole process. Thanks a lot to the whole Mercedes-Benz family for the great service! More

Outstanding purchase experience! I had an excellent experience with my recent purchase of a C300 from MBFM. Everyone, (especially TJ in Sales, Pat in Finance, and Eric the tech guy) I had an excellent experience with my recent purchase of a C300 from MBFM. Everyone, (especially TJ in Sales, Pat in Finance, and Eric the tech guy) was really professional and extremely knowledgeable. I really liked the ease of doing business with MBFM and am looking forward to my relationship with the dealership. More

Awesome! I recently came in from out of state to buy a used Mercedes at MBFM. TJ Yaeger was my salesman, and he went above and beyond to make our experience gr I recently came in from out of state to buy a used Mercedes at MBFM. TJ Yaeger was my salesman, and he went above and beyond to make our experience great. The entire process was very smooth and the car was better than described online. TJ continues to contact us after the sale to make sure we are happy. Thanks MBFM and TJ! More

bought my dream car from Kyle!! Kyle Wavra was amazing! very friendly and helpful! Made me feel so comfortable! I will def be visiting him again for my next Mercedes purchase! Kyle Wavra was amazing! very friendly and helpful! Made me feel so comfortable! I will def be visiting him again for my next Mercedes purchase! More

Our Fourth Car from MBFM Just leased my fourth Mercedes from MBFM. My wife and I have been driving Mercedes for years. Our last two leases were up this year and we decided t Just leased my fourth Mercedes from MBFM. My wife and I have been driving Mercedes for years. Our last two leases were up this year and we decided to continue on with Mercedes. We've always had exceptional service with MBFM and went back to them. Our last salesman was no longer at MBFM so we went with Frank Winstel. Frank is incredibly knowledgeable about his product and worked very hard to get us both exactly what we wanted! The dealership is always spotless, the people very polite and professional, the product displayed beautifully. I would recommend this dealership and Frank Winstel to anyone looking for a new car. Excellent service all the way around - from beginning of shopping to the financial office to the service department! More