Mercedes Benz of Fort Mitchell
Fort Mitchell, KY
Filter Reviews by Keyword
By Type
Showing 320 reviews
GLA-250 I recently bought a 2017 GLA-250. Easiest car buying experience I've ever had. Ken Campbell was great to work with. Asked lots of questions and fou I recently bought a 2017 GLA-250. Easiest car buying experience I've ever had. Ken Campbell was great to work with. Asked lots of questions and found just the right car for me. More
World Class Buying Experience! I recently purchased a 2017 S63 C4 AMG from Ken Campbell at MBFM. Ken was exceptionally responsive, professional and knowledgeable. He worked late int I recently purchased a 2017 S63 C4 AMG from Ken Campbell at MBFM. Ken was exceptionally responsive, professional and knowledgeable. He worked late into the evening to pull all the pieces of the transaction together. It made the delivery the next day a very smooth and enjoyable process. I received a great deal on both the purchase and the trade-in. It was well worth my trip down from Columbus. The caliber of everyone I met at MBFM was as awesome as the dealership facility itself. MBFM is Mercedes-Benz at it's absolute best. I highly recommend Ken Campbell and MBFM for a world-class buying experience! More
Honest and exceptional customer service. Mike Griese is the only car salesman I will deal with. I have purchased three cars from this dealer and each time I have worked with Mike. Mike is gen Mike Griese is the only car salesman I will deal with. I have purchased three cars from this dealer and each time I have worked with Mike. Mike is genuine, down to earth, and honest. More
C Davis Worked with Frank Winstel in purchasing an E400 Cab. Wife and I had a wonderful experience, and will definitely be back when we need our next car. G Worked with Frank Winstel in purchasing an E400 Cab. Wife and I had a wonderful experience, and will definitely be back when we need our next car. Great job, Frank! More
Pleasant and Memorable Experience Overall I had a very pleasant experience with my first Mercedes-Benz purchase. Mike Griese was very cordial from the beginning and treated me with absolute re I had a very pleasant experience with my first Mercedes-Benz purchase. Mike Griese was very cordial from the beginning and treated me with absolute respect throughout the process of buying 2017 GLC 300. He made my experience easy, smooth and memorable. Thank you for being so patient with me to understand my needs and for answering all my questions before AND after the purchase. This place has definitely gained a customer for life due to their excellent customer service! More
Ken Cambell Ken is an Excellent sales person and very professional. I will recommend Mbfm for sales and service.They were able to meet all my needs and requests. Ken is an Excellent sales person and very professional. I will recommend Mbfm for sales and service.They were able to meet all my needs and requests. More
Outstanding! Since the moment the doors opened at Mercedes-Benz of Fort Mitchell, they have provided my family (and extended family) with nothing but outstanding s Since the moment the doors opened at Mercedes-Benz of Fort Mitchell, they have provided my family (and extended family) with nothing but outstanding service - both in Sales (from Adam Bell and Don Paparella) and in Service (from Shawn Brown and Michael Ronnebaum). We recently purchased our 3rd Mercedes from MBFM and couldn't be happier! More
Best of the Best You must check out -look no more! Mercedes Benz dealership @ Fort Mitchell, Ky!! As a repeat customer, I appreciate the friendly service and making You must check out -look no more! Mercedes Benz dealership @ Fort Mitchell, Ky!! As a repeat customer, I appreciate the friendly service and making me feel I'am a valued client. Outstanding customer service, Fantastic experience at the Fort Mitchell Mercedes Benz! More
Best car buying experience I've had I suggest going there and work with Ken Campbell! He was awesome. Everyone was helpful and made the experience much better. I will definitely be back I suggest going there and work with Ken Campbell! He was awesome. Everyone was helpful and made the experience much better. I will definitely be back when we are ready for another new car. More
Excellent and Pain less Experience Thanks to Frank Winstel and the entire team at Mercedes Benz of Fort Mitchell for an excellent car buying experience. Frank handled the transaction w Thanks to Frank Winstel and the entire team at Mercedes Benz of Fort Mitchell for an excellent car buying experience. Frank handled the transaction with great elegance; I am very pleased to have had the opportunity to do business with him. I look forward to many positive interactions as I learn more about the car and have occasion to stop in for a variety of reasons. Greatly appreciative for the time he took with me, and his kind interactions with my wife Loretta. I'll be in to say 'hi' from time to time. The total experience was exceptional! Frank's team performed expertly. We moved efficiently though the stages of test-driving, deal making, financing, and finally, the same-day delivery. First, when I entered the dealership, Madison greeted me so professionally and promptly. What I know for sure is that the first person we meet when we enter a new location, be it a job interview, a sporting event, a performance, a car dealership, a restaurant, whatever...that person makes a big impression and tells a lot about the character of the organization. She represents this organization quite well. Sales Manager Paul Kohlman made me feel welcomed as well. I am glad to have been able to interact with him during this visit. If "the speed of the leader is the speed of the pack", then Paul must be a very good leader. Finally, finance manager Pat, made the leasing experience so easy and so transparent. He's a real pro. It all went so smoothly and was quite time efficient. I am certain I'll be back, and look forward to stopping in to say 'hi'. And at some point we'll do it all over again! In 3 years! Many thanks to Frank and team for putting me in perhaps the finest car I have owned to date, that is, life to date! More