Mercedes Benz of Fort Mitchell

Sprinter Had a great experience buying my Sprinter. Dan was very knowledgeable and good when it came to me picking out the sprinter that would work for me and Had a great experience buying my Sprinter. Dan was very knowledgeable and good when it came to me picking out the sprinter that would work for me and my family. Thanks for the great experience Dan! More

MB Ft Mitchell is a true asset to the NKY area Ive been a Mercedes owner my whole life. MB Ft Mitchell is a true asset to NKY and Cincinnati. If I could give more stars I would. I've been looking f Ive been a Mercedes owner my whole life. MB Ft Mitchell is a true asset to NKY and Cincinnati. If I could give more stars I would. I've been looking for a GL and stopped in and spoke with Mike Griese. They did not have what I was looking for in a pre owned model. I told Mike exactly what I was interested in and he assured me that he would be able to locate what I wanted. Mike found exactly what I was looking for a short time later and called me to let me know. The car was at another Bernie Moreno dealership in Northern Ohio and it arrived the next day. The buying process was very smooth and fast. Mike has knowledge of all things Mercedes and is experienced, professional and courteous. Paul K was great and took care of my financing and answered any questions I had. Pat Allosso went over my paperwork and warranty and was a pleasure talking to. The dealership is second to none. Everyone I encountered there was friendly and helpful even without me being their customer and that is rare at any other dealership. The showroom is open and has a great mix of all models. The service area is on a whole different level and resembles a second showroom instead of a work area. We really appreciate the perks and things offered for purchasing from MBFM. My wife and I look forward to doing business here again in the future. Thank You, George Betas More

Great Experience! I Contacted Mercedes-Benz of Fort Mitchell in response to an AutoTrader ad for a 2016 E63 AMG S. Fortunately for me, Fernando Ascencio responded imme I Contacted Mercedes-Benz of Fort Mitchell in response to an AutoTrader ad for a 2016 E63 AMG S. Fortunately for me, Fernando Ascencio responded immediately and took great care of me through the process. He even offered to FaceTime with me so I could get a detailed look at the car before I purchased. So from the comfort of my vacation in South Carolina, I bought a car sight unseen with confidence. I live 750miles away in Connecticut so it was critical that the car and the experience was as described. Everything went smoothly and as planned. Highly recommend the dealership and Fernando! More

Recent Car Buying Experience Frank Winstel, with Mercedes-Benz of Fort Mitchell, made our recent trade and purchase of an E 300 a fantastic experience. Every step of the way, Fran Frank Winstel, with Mercedes-Benz of Fort Mitchell, made our recent trade and purchase of an E 300 a fantastic experience. Every step of the way, Frank put forth the extra effort to ensure we got exactly what we wanted. Frank was always willing to help in any way and made sure every detail of our purchase was exactly as desired. We had a flat tire the day after we picked up the car from the dealership. Fortunately, Frank delivered a balanced tire and wheel to our local tire shop within 24 hours. Our experience with Mercedes-Benz of Fort Mitchell has been excellent so far; primarily because of Frank Winstel's commitment to providing excellent service. More

Excellent Ken Campbell was my sales person. He was great, answered all my questions - very knowledgeable Everyone that I encountered at the Dealership was ver Ken Campbell was my sales person. He was great, answered all my questions - very knowledgeable Everyone that I encountered at the Dealership was very helpful and very knowledgeable More

Great Experience We had a new to Mercedes salesperson, Nate, but he knew his stuff and we feel like we got everything we wanted at a fair price. They beat the other d We had a new to Mercedes salesperson, Nate, but he knew his stuff and we feel like we got everything we wanted at a fair price. They beat the other dealers by $50 and $90 per month on our lease. More

An overall enjoyable experience I had the pleasure of having Gus Wade as my salesperson. He was knowledgeable, friendly and very down to earth. Since I had to order my car Gus kept I had the pleasure of having Gus Wade as my salesperson. He was knowledgeable, friendly and very down to earth. Since I had to order my car Gus kept me abreast of the status of my car being built, shipped and delivered along the way. So much so that he actually sent me the name of the ship it was on while crossing the ocean and the link to track the ship's progress. I would recommend asking for Gus if your interested in Mercedes and the Ft. Michell facility is outstanding. More

Outstanding! Fernando Ascencio was very thorough. Fernando Ascencio was extremely thorough and gave me an excellent tour of the facility. He made me feel like I would receive the kind of service I ha Fernando Ascencio was extremely thorough and gave me an excellent tour of the facility. He made me feel like I would receive the kind of service I have come to expect from a Mercedes dealership. He arranged for a good test drive and did not pressure me in any way to purchase the vehicle. He was there to answer my questions and assist in the process of making the purchase. The whole experience was a pleasure, and that is not something you can say about purchasing a new vehicle at very many dealerships. More

Great experience This was the best car buying experience I have had. I looked at mant different cars but because Ken Campbell was so professional and helpful, I opted This was the best car buying experience I have had. I looked at mant different cars but because Ken Campbell was so professional and helpful, I opted for Mercedes i would highly recommend working with him. also, Mercedes does so much for the Northern KY community. That too influenced my decision. More

Professional sevice We were very satisfied with the service and professionism at MB Ft. Mitchell. Our salesman Ken Campbell was very attentive and efficient. The new deal We were very satisfied with the service and professionism at MB Ft. Mitchell. Our salesman Ken Campbell was very attentive and efficient. The new dealership is state of art More