Mercedes Benz of Fort Mitchell

Awesome Dealership! Awesome dealership! Mike Griese helped me find the perfect vehicle. He really took the time to understand what I needed and made sure to show me all o Awesome dealership! Mike Griese helped me find the perfect vehicle. He really took the time to understand what I needed and made sure to show me all of my options. He wasn't pushy and went above and beyond in customer service. More

Couldn't Be Happier with MBFM & Frank Winstel We couldn't be happier with the entire buying experience from Mercedes-Benz of Fort Mitchell and, in particular, our sales associate Frank Winstel. Th We couldn't be happier with the entire buying experience from Mercedes-Benz of Fort Mitchell and, in particular, our sales associate Frank Winstel. This is our third Mercedes. We purchased the last two here in Fort Mitchell from Frank and we wouldn't buy a Mercedes from any other dealership. This is a first-class, customer service oriented dealership! It is a bit of a drive from where we live but it is absolutely worth it to us. Ask for Frank if you want a reliable, trustworthy sales person who will do whatever is needed to satisfy the customer! More

Leased a new vehicle Just leased a new Mercedes from MBFM and was delighted with the experience. TJ Yeager was the consummate professional. He listened to my needs, found Just leased a new Mercedes from MBFM and was delighted with the experience. TJ Yeager was the consummate professional. He listened to my needs, found the perfect car and made the buying experience seamless. I'm a customer for life. More

What a great experience with Nate Lenhoff I had a great experience here when buying my BMW 650. Nate Lenhoff was as good as it gets. He went over all the vehicle's options even though it wasn' I had a great experience here when buying my BMW 650. Nate Lenhoff was as good as it gets. He went over all the vehicle's options even though it wasn't a Mercedes he knew a ton about the vehicle. Thank you Nate for an amazing experience. More

Amazing Customer Service This is our second vehicle purchase within 2 years from Mercedes Benz of Fort Mitchell and Frank Winstel and we received the "Red Carpet" treatment ea This is our second vehicle purchase within 2 years from Mercedes Benz of Fort Mitchell and Frank Winstel and we received the "Red Carpet" treatment each time. Frank made it his personal goal to find what we were looking for and didn't pressure anything on us that we didn't already want. If you're looking for a high end luxury vehicle then I highly recommend Mercedes Benz of Fort Mitchell and Frank Wintsel. More

Ken Campbell--an excellent person to purchase a car from. This was the first time a car buying experience was actually fun. My husband and I went in to look at MBFM and our sales person Ken Campbell was so kn This was the first time a car buying experience was actually fun. My husband and I went in to look at MBFM and our sales person Ken Campbell was so knowledgeable that when we left two hours later I had a new car. Ken listened to my tale of sore knees and wanting to be able to pop in and out of the vehicle--he got it! After looking at several models I chose the GLA-250. Since the new models were about to come out he made it possible for me to get a 2018--it was fun to hunt for a car and mine came from Naperville. It was there in 3 days and they did this unveiling scenario that made me laugh.The car is wonderful and getting to know and work with Ken was just an added bonus. He will be our "car" guy. More

Professionalism defined Professional with a personal touch! Highly recommend! From the moment we walked into the showroom we were greeted by Kyle who was knowledgeable and we Professional with a personal touch! Highly recommend! From the moment we walked into the showroom we were greeted by Kyle who was knowledgeable and welcoming. He answered all of our questions and was able to help get into our first M-B 😁 More

Outstanding service from Ken Campbell of MBFM!!! I can't say enough of the outstanding and professional service we received from Ken Campbell of Mercedes Bend Fort Mitchell. Ken took the time and was I can't say enough of the outstanding and professional service we received from Ken Campbell of Mercedes Bend Fort Mitchell. Ken took the time and was very attentive to our concerns, questions and wants. My husband and I looked at the top mid-size luxury SUV's (BMW, Audi, Lexus, Acura, Infinity etc) and made the decision to buy Mercedes based on the salesperson....Ken made this buying experience so positive and enjoyable!!!! More

Best Car Buying Experience Ever This was the best car buying experience I could ever hope for. Frank Winstel, Jr (our salesperson) was very patient with me as I had a hard time maki This was the best car buying experience I could ever hope for. Frank Winstel, Jr (our salesperson) was very patient with me as I had a hard time making a decision on what I wanted. We're talking months of indecision. He never pressured me. When it came time to negotiate on a price, I was pleasantly surprised that the ingoing price was very reasonable when I consulted trucar and cargurus. This made for a very easy car buying experience. Then when I finally made the decision to do it, they were able to get all the paperwork prepared and signed in 30 minutes. The dealership is also beautiful with tons of amenities like free car washes for life, Servati donuts and soon a nail salon. More

We got rid of our van!! I really enjoyed working with Nathan Lenhoff! He had the info we needed and we never felt pressured. Was no games, no haggle! Everyone we encountered I really enjoyed working with Nathan Lenhoff! He had the info we needed and we never felt pressured. Was no games, no haggle! Everyone we encountered was friendly and helpful! Thank you for our new SUV ride!! More