
Mercedes Benz of Fort Mitchell
Fort Mitchell, KY
Filter Reviews by Keyword
By Type
Showing 368 reviews
Fantastic experience with Frank Winstel The most pleasant car buying experience ever, all because we worked with Mr. Winstel! Frank has a wealth of knowledge and the most professional and ca The most pleasant car buying experience ever, all because we worked with Mr. Winstel! Frank has a wealth of knowledge and the most professional and caring person I have ever had the privilege of buying a car from. He goes above and beyond for his clients! More
Outstanding Customer Service! My highest recommendation! MB of Ft. Mitchell impressed me with their exemplary customer service, honesty, flexibility, the high quality of their use My highest recommendation! MB of Ft. Mitchell impressed me with their exemplary customer service, honesty, flexibility, the high quality of their used cars and their value pricing. I dealt with Todd Henson and Don Paparella. Both are conscientious and very concerned about customer satisfaction. They are personable, easy to deal with and they do exactly what they promise. They exceeded all of my expectations and I will be recommending MB of Ft. Mitchell to friends and plan on using them in the future. More
Great follow through on an intricate transaction. Dan Tilley was our sales representative. We had a complicated transaction because they had the exact Sprinter we wanted, but we were in California an Dan Tilley was our sales representative. We had a complicated transaction because they had the exact Sprinter we wanted, but we were in California and needed to purchase it and have it get to us from Fort Mitchell before we were leaving California to travel across country with 18 orphaned shelter animals to get to a better life. Dan helped coordinate the transport of the Sprinter and communicated with us along the way. I would recommend him and when we get ready to buy another Sprinter, we'll consult with Dan. More
Jeremy Agbomi was excellent to work with! Top notch! Jeremy Agbomi and MCB of Fort Mitchell far surpassed my experiences compared to other BMW and Mercedes dealers. Jeremy is extremely customer focused. Jeremy Agbomi and MCB of Fort Mitchell far surpassed my experiences compared to other BMW and Mercedes dealers. Jeremy is extremely customer focused. He listened to what I wanted, was responsive to my needs and came up with a creative solution that enabled me to certify my leased vehicle and purchase it at the right price. I cannot say enough about his attention to detail, how pleasant he was to work with and his excellent communication skills. Jeremy and Fort Mitchell MCB was so good that I drove 250 miles from Pittsburgh to work with them. I'll be coming back for my next Mercedes purchase in the future! More
Dan Tilley was awesome to work with! I live on the west coast and was looking for a 4x4 Sprinter for a camper van conversion. No such vehicle (that met the build specs) was available anyw I live on the west coast and was looking for a 4x4 Sprinter for a camper van conversion. No such vehicle (that met the build specs) was available anywhere near where I live. I went on-line and found Dan Tilley and MB of Fort Mitchell. Dan IMMEDIATELY sent me specs on a van and it was a perfect fit for the conversion. He facilitated purchase over the phone and shipment to the conversion facility. As such, Dan made the project possible and we are so appreciative of his efforts! Thanks Dan and MB Ft. Mitchell. More
The great Jeremy. Jeremy was my salesman. He is a good man. He was easy to talk with and understanding my situation. He work with me diligently to make sure, that we b Jeremy was my salesman. He is a good man. He was easy to talk with and understanding my situation. He work with me diligently to make sure, that we both reach our goals. My goals was to purchase two vehicles, his goals was to sell them to me. I will purchase my next vehicle from him. No matter were he may be. More
Such an easy experience I had bought many cars in the last several years and this by far have to be one of the easiest experiences I have came across yet. Jeremy went out of I had bought many cars in the last several years and this by far have to be one of the easiest experiences I have came across yet. Jeremy went out of his way to make sure that all my concerns was addressed. More
Excellent experience I came in to look at possibly leasing a C300, I am a young man and did not come dressed as if I could afford one.. I met with Todd Henson who took exc I came in to look at possibly leasing a C300, I am a young man and did not come dressed as if I could afford one.. I met with Todd Henson who took excellent care of me and acted like I could buy any car I wanted. I met the whole staff and I really felt at home through out the whole process. Also, I felt the deal I got was well light years above average from the research I did online before going in! Bravo! More
Fabulous! Recently purchased a gorgeous C300 from Mercedes-Benz of Fort Mitchell and couldn't be happier. Frank Winstel, Jr. was our sales consultant and made o Recently purchased a gorgeous C300 from Mercedes-Benz of Fort Mitchell and couldn't be happier. Frank Winstel, Jr. was our sales consultant and made our car buying experience seamless. We told Frank what we were looking for and Frank knows his vehicles as he directed us to a few options. We test drove a couple of vehicles and decided on the C300. The dealership itself is a beautiful establishment and the care we received was exceptional. I can't wait to have to get the car washed (free) so I can have my nails pampered at the "Nail Bar" (free)!!! If you looking to purchase a new or used Mercedes, please look up Frank Winstel at Ft. Mitchell Mercedes! More
Excellent, Patient Service Working with Mike Griese to buy a car at MBFM was one of the most painless car buying experience of my life. I was initially worried about stopping in Working with Mike Griese to buy a car at MBFM was one of the most painless car buying experience of my life. I was initially worried about stopping in, since we were looking at a used SUV. Mike treated us the same way he’d treat someone buying a brand new Mercedes. He was attentive to our needs, answered all of our questions, and worked with our timeline. I can’t reccomend him enough. More