Mercedes Benz of Fort Mitchell

Extraordinary purchase experience, absolutely perfect!! Brandon Bayer is truly an exceptional Sales Manager. He knows how to keep the potential buyer engaged without being pushy and overbearing. He makes yo Brandon Bayer is truly an exceptional Sales Manager. He knows how to keep the potential buyer engaged without being pushy and overbearing. He makes you want to make a purchase! Furthermore, when you walk out after signing the contract, you feel excited and with piece of mind that you got a great deal, in other words, NO BUYERS remorse or feeling of “did I truly get a good deal or did I leave money on the table.” Absolutely top shelf and ethical professional! Historically, when I buy vehicles, I typically feel I negotiate a “good” deal. It’s when I get to the Business Manager/Finance stage that I walk away with a feeling of being pressured. They try to rush you through buying a bunch of overpriced add on “stuff.” Todd Morgan was the best I have ever worked with. He did his job and informed me of my options, however, he did it without pressure and with honesty and integrity. I walked away with piece of mind of I obtained what made since and nothing else. I truly believe he is far more ethical than anyone I have ever worked with in his position. I would like to add, Todd and I reached an amicable stalemate on one topic and Don Paparella quickly resolved it by once again, exceeding my expectations and exceeding all of my previous experiences with other car dealerships! Thanks Don! This is the second vehicle I have purchased from Mike Griese and I have sent two people to him for cars they ultimately purchased. He is an all around great guy. Always entertaining to converse with and never pushy. Erik Metz was my Product Specialist and he is extremely polite and knowledgeable. He knows the product inside and out and was very patient with my questions as I learned the new features I was unfamiliar with. Once again, great experience with a true professional. I must add, I frequent the dealership for car washes and each and every employee I come in contact with treats me as a VVIP! I am not famous or wealthy and purchase the lower price point MB vehicles; however, each and every employee of this dealership treats me as their most important customer each and every time!!!! I know of no greater compliment to pay each of them than this...they are all truly world class professionals through and through. From time to time, friends and family say to me, “wow it must be nice to be able to affford a new Mercedes!” My response, go to Mercedes-Benz Fort Mitchell. Ask for Mike Griese, talk to Brandon Bayer. You will quickly find out that you too can afford one! They make incredible deals! The outcome: loyal buyers that happily return. Brandon and Mike, see you in three years... More

Outstanding Dan Tilley form Ft. Mitchel Mercedes Benz was outstanding to work with. He went above and beyond to make sure my buying experience was excellent. He w Dan Tilley form Ft. Mitchel Mercedes Benz was outstanding to work with. He went above and beyond to make sure my buying experience was excellent. He was honest and straightforward about my options and pricing. There was no pressure to purchase. I am already looking at another vehicle with Dan. More

Great people, great deal and an awesome car The buying and delivery service was done with perfection. Mike G and Don P are straight forward, know their product and treat buyers very well. The pr The buying and delivery service was done with perfection. Mike G and Don P are straight forward, know their product and treat buyers very well. The price discussion was intelligent and respectful. I will recommend MBFM to all friends and family for their next car purchase. Todd M shared what was important in regards to maintenance and lease protection instruments. Love the wagon, best car I have ecer owned. Jacob and Canine Companion,Kanue, love the rear seats! Greg Fox More

Wonderful buying experience I had a very good buying experience with Mercedes-Benz of Fort Mitchell and in particular with my salesperson Nate Lenhoff. After getting nowhere with I had a very good buying experience with Mercedes-Benz of Fort Mitchell and in particular with my salesperson Nate Lenhoff. After getting nowhere with my local MB dealer I called MB of Fort Mitchell (an hour drive from me) and was lucky enough to get Nate. He answered all of my questions about the SLC300 vs SLC43 and sounded like someone I wanted to do business with. We setup an appointment for the next day to go over the car. Nate arranged a couple of test drives, went over the car in great detail and then we sat down to "talk." My buying experience was very professional without all of the usual drama associated with buying a car. In a short period of time we arrived at a fair deal on the car and on my trade-in. The dealership had to locate the car and Nate stayed in communication with me until it arrived. He maintained ownership of our relationship until delivery and has stayed in touch with me after to assure my satisfaction. I would highly recommend both the dealership, and Nate Lenhoff to anyone considering a Mercedes. More

Outstanding Service from Kyle Wavra and Brandon Bayer I recently purchased a pre-owned vehicle from Mercedes-Benz of Fort Mitchell. The customer service provided to me by Kyle Wayra was outstanding and de I recently purchased a pre-owned vehicle from Mercedes-Benz of Fort Mitchell. The customer service provided to me by Kyle Wayra was outstanding and definitely 5-star. The entire process was smooth and efficient. Kyle and Brandon even contacted the previous owner of the vehicle in order to obtain another set of keys for me. I could not have been more satisfied and I look forward to further business with this dealer. More

Frank Winstel Excellent Customer Service Frank Winstel was the most helpful when picking out my new car. No other sales person would stay after hours just to make sure someone could test driv Frank Winstel was the most helpful when picking out my new car. No other sales person would stay after hours just to make sure someone could test drive a car and be satisfied with their purchase. I would 10/10 recommend him to anyone looking for a new Mercedes, the best of the best no doubt. More

Review of our experience with Frank H. Winstel Jr. We give Frank a 10 on the 1-10 scale. We were working with three Mercedes dealers, two in Indiana and Fort Mitchell Kentucky. I am retired from the We give Frank a 10 on the 1-10 scale. We were working with three Mercedes dealers, two in Indiana and Fort Mitchell Kentucky. I am retired from the sales industry and trade cars often. I know how to read people. We find Frank to be above reproach. He dresses, looks, and conducts business in a professional way. He was the only sales person we saw wearing a suit. We noticed the respect other employees have for him, both those above and below. What might be most impressive is how promptly Frank responded to a tire issue, as well as questions we had after the sale. Very impressive. We live in Indiana and left two local Mercedes dealerships to drive to Kentucky. So very glad we did. Ron & Kathie Allee Richmond, Indiana More

Used E550 Best car buying experience I have ever had. I have had a couple of Mercedes in other regions and this dealership has been the one with the best servic Best car buying experience I have ever had. I have had a couple of Mercedes in other regions and this dealership has been the one with the best service. Big thanks to Ken Campbell for his help and guidance through the process! More

Superb Service I cannot say enough good things about Kyle Wavra and Mercedes-Benz of Fort Mitchell! I had been wanting a second Mercedes for a few weeks. On Sunday n I cannot say enough good things about Kyle Wavra and Mercedes-Benz of Fort Mitchell! I had been wanting a second Mercedes for a few weeks. On Sunday night I looked online and found the one I thought I may like. Monday morning, I called the dealership found out the information on the car, but since I had to work I could not get over to look at it. Kyle drove the car to my office and we signed papers in the trunk! He was more than helpful. He took time to find out about me and my family. He has contacted me several times since to find out if everything is going well and if I had any questions. The service I received was outstanding! More

exceptional Service I received an exceptional service from this dealer when I bought a car. My sales consultant, Dan Tilley, was very professional, patient with all my ne I received an exceptional service from this dealer when I bought a car. My sales consultant, Dan Tilley, was very professional, patient with all my needs, and cooperative as well as all the staff of MB of Fort Mitchell. My long trip from NY to KY and back home was well worth the service I received from this dealer. Not to mention an extraordinary car I was able to get! The process of buying a car remotely was smooth from the very beginning: all my questions were answered, sales consultant personally discussed every detail I inquired about, all paperwork was ready by the time I arrived, and I was met at the airport upon arrival. This is the best place to buy your car and enjoy the whole process. Thanks a lot to the whole Mercedes-Benz family for the great service! More