Mercedes Benz of Fort Mitchell

Excellent service and experience! Frank made the car buying experience so easy and his knowledge and expertise was evident from the time I walked through the door. Excellent communicat Frank made the car buying experience so easy and his knowledge and expertise was evident from the time I walked through the door. Excellent communication during the whole process and his personal touch will make me a repeat customer. Thank you! More

Amazing Car buying experience! This was not your typical "car buying" experience. From the time we met Frank, until we purchased the car, he was an "educator" not a "salesman"! My h This was not your typical "car buying" experience. From the time we met Frank, until we purchased the car, he was an "educator" not a "salesman"! My husband and I felt like part of his family during the entire process. He found the exact car we were looking for and communicated with us every step of the way. We never felt any type of pressure to purchase, but instead had all of our questions answered and then some! I can't thank Frank enough for all of his help and guidance. He has created lifelong customers!! More

Great experience in buying our car! From the time we walked thru the door our salesman made us feel great. He was helpful had great knowledge on the cars and found us what we wanted. Bes From the time we walked thru the door our salesman made us feel great. He was helpful had great knowledge on the cars and found us what we wanted. Best dealership salesman I ever dealt with and I’ve bought several cars in my 70 years. More

Great customer service with Jeremy Agbomi This is only the second time I purchased a car at a dealership, last time was over 40 years ago. I highly recommend if you buy a car see Jeremy. He is This is only the second time I purchased a car at a dealership, last time was over 40 years ago. I highly recommend if you buy a car see Jeremy. He is knowledgeable and professional. I enjoyed by time at Mercedes Benz of Northern KY. He and the staff are great, upfront and most important to me, not pushy. Fantastic experience. More

Fantastic experience with Frank Winstel The most pleasant car buying experience ever, all because we worked with Mr. Winstel! Frank has a wealth of knowledge and the most professional and ca The most pleasant car buying experience ever, all because we worked with Mr. Winstel! Frank has a wealth of knowledge and the most professional and caring person I have ever had the privilege of buying a car from. He goes above and beyond for his clients! More

Outstanding Customer Service! My highest recommendation! MB of Ft. Mitchell impressed me with their exemplary customer service, honesty, flexibility, the high quality of their use My highest recommendation! MB of Ft. Mitchell impressed me with their exemplary customer service, honesty, flexibility, the high quality of their used cars and their value pricing. I dealt with Todd Henson and Don Paparella. Both are conscientious and very concerned about customer satisfaction. They are personable, easy to deal with and they do exactly what they promise. They exceeded all of my expectations and I will be recommending MB of Ft. Mitchell to friends and plan on using them in the future. More

Great follow through on an intricate transaction. Dan Tilley was our sales representative. We had a complicated transaction because they had the exact Sprinter we wanted, but we were in California an Dan Tilley was our sales representative. We had a complicated transaction because they had the exact Sprinter we wanted, but we were in California and needed to purchase it and have it get to us from Fort Mitchell before we were leaving California to travel across country with 18 orphaned shelter animals to get to a better life. Dan helped coordinate the transport of the Sprinter and communicated with us along the way. I would recommend him and when we get ready to buy another Sprinter, we'll consult with Dan. More

Jeremy Agbomi was excellent to work with! Top notch! Jeremy Agbomi and MCB of Fort Mitchell far surpassed my experiences compared to other BMW and Mercedes dealers. Jeremy is extremely customer focused. Jeremy Agbomi and MCB of Fort Mitchell far surpassed my experiences compared to other BMW and Mercedes dealers. Jeremy is extremely customer focused. He listened to what I wanted, was responsive to my needs and came up with a creative solution that enabled me to certify my leased vehicle and purchase it at the right price. I cannot say enough about his attention to detail, how pleasant he was to work with and his excellent communication skills. Jeremy and Fort Mitchell MCB was so good that I drove 250 miles from Pittsburgh to work with them. I'll be coming back for my next Mercedes purchase in the future! More

Dan Tilley was awesome to work with! I live on the west coast and was looking for a 4x4 Sprinter for a camper van conversion. No such vehicle (that met the build specs) was available anyw I live on the west coast and was looking for a 4x4 Sprinter for a camper van conversion. No such vehicle (that met the build specs) was available anywhere near where I live. I went on-line and found Dan Tilley and MB of Fort Mitchell. Dan IMMEDIATELY sent me specs on a van and it was a perfect fit for the conversion. He facilitated purchase over the phone and shipment to the conversion facility. As such, Dan made the project possible and we are so appreciative of his efforts! Thanks Dan and MB Ft. Mitchell. More

Such an easy experience I had bought many cars in the last several years and this by far have to be one of the easiest experiences I have came across yet. Jeremy went out of I had bought many cars in the last several years and this by far have to be one of the easiest experiences I have came across yet. Jeremy went out of his way to make sure that all my concerns was addressed. More