Mercedes-Benz of Escondido

I purchased a used car from Mark Caparelli and am very satisfied with the service provided. Mark stayed late to accommodate my late train arrival from Santa Barbara and was first class from the initial c satisfied with the service provided. Mark stayed late to accommodate my late train arrival from Santa Barbara and was first class from the initial communication that I was interested in the car and made the transaction seamless. After the purchase, I found an issue with an indicated pre-sale repair, and rather than ignore me, Mark, Shawn Khan, and the rest of the team, went above and beyond to rectify the issue. I'll be honest, I didn't expect much from car salesmen but the team at MB Escondido pleasantly surprised me. Highly recommended! More

Everyone at the dealership was courteous and met my needs. My sales person Marc was a very attentive and very forthright. This is my second vehicle I purchased from the dealership and received the same needs. My sales person Marc was a very attentive and very forthright. This is my second vehicle I purchased from the dealership and received the same Professionalism and courtesy. More

Excellent service, professional attention, delivery on time. Good quality for your money. Totally recommendable for your Mercedes time. Good quality for your money. Totally recommendable for your Mercedes More

Great Service Team. Victoria is really helpful and great to work with. I only wish the cost was more affordable. Victoria is really helpful and great to work with. I only wish the cost was more affordable. More

Jesse is a world class service tech. His experience with Sprinters and modifications really make him a pleasure to work with. His experience with Sprinters and modifications really make him a pleasure to work with. More

Victoria in Service did a great job of estimating time and cost. The job was performed well. and cost. The job was performed well. More

Extremely professional and attentive to my concerns. He fixed everything and was the only person who knew how to get my front passenger headrest all the way down. He fixed everything and was the only person who knew how to get my front passenger headrest all the way down. More

Jesse is an excellent service advisor. Always a top class experience working with him and the reason I always return to this dealer. Always a top class experience working with him and the reason I always return to this dealer. More

Trevor was great. Polite and knowledgable. He was helpful and exceeded expectations. Trevor was also friendly. Polite and knowledgable. He was helpful and exceeded expectations. Trevor was also friendly. More

Nice Staff, professional informative. Also very helpful. I will come back to receive excellent service Also very helpful. I will come back to receive excellent service More