Mercedes-Benz of Escondido

Working with Mark was a pleasure. He found us the car that we were looking for, made the transaction painless, and showed us how to operate all the features. Mark is the best!!! He found us the car that we were looking for, made the transaction painless, and showed us how to operate all the features. Mark is the best!!! More

Shaun is an excellent service advisor. Excellent dealership. Everyone goes out of their way to assure quality and customer satisfaction Excellent dealership. Everyone goes out of their way to assure quality and customer satisfaction More

We want you to all acknowledge Our Service Advisor, Jon Fonseca.He is an asset to your company. He is very Knowledgeable, great communicator. Jon Listen to our concerns and goes above and.beyond to help u Fonseca.He is an asset to your company. He is very Knowledgeable, great communicator. Jon Listen to our concerns and goes above and.beyond to help us. We want to express our gratitude to Jon her being Top notch at his profession. We have been very satisfied with the service and the respect we have received from Jon and the entire staff. We will continue to buy and service our vehicles at your Dealership, Mercedes Of Escondido. More

Easy, transparent and painless process. Very efficiently run dealership. Everyone we dealt with was knowledgeable and very helpful Very efficiently run dealership. Everyone we dealt with was knowledgeable and very helpful More

Carlos Sanchez is an awesome service advisor. Always keeps me updated on where my vehicle is at. Always keeps me updated on where my vehicle is at. More

My service advisor, Les, was amazing! He ensured I had a way to and from the dealership and kept me apprised of the status of my vehicle during the service process. He ensured I had a way to and from the dealership and kept me apprised of the status of my vehicle during the service process. More

Escondido MB has improved greatly since the change of ownership and temporary relocation for service business. The prices are still too high and their computer records must be updated to capture service ownership and temporary relocation for service business. The prices are still too high and their computer records must be updated to capture service done at other MB Service locations (i.e. Palm Springs) . They are still not performing as well as before the change of ownership, but the trend is encouraging. Customer interface has greatly improved. More

Sean is always very helpful and lets me know that status of my vehicle repair. of my vehicle repair. More

Sean our service advisor always provide the best service. we are lucky to have him as our advisor. Thankyou Sean! we are lucky to have him as our advisor. Thankyou Sean! More

As a repeat customer who has entrusted Mercedes Benz of Escondido with numerous required services over the past few years, I can confidently say that their commitment to excellence is unmatched. Each visit Escondido with numerous required services over the past few years, I can confidently say that their commitment to excellence is unmatched. Each visit has reaffirmed my decision to choose them for all my automotive needs. Carlos and Trevor consistently deliver outstanding service, ensuring that every interaction exceeds expectations. Their dedication to customer satisfaction is commendable and sets a benchmark for other dealerships. Thank you once again, Carlos and Trevor, for your exceptional care and attention to detail. Mercedes Benz of Escondido truly values its customers and their satisfaction. - Oksana Hale More