Mercedes-Benz of Escondido

Jon F is great! Knew I had an issue the day before taking a trip and had me in first thing the next day. Thanks Knew I had an issue the day before taking a trip and had me in first thing the next day. Thanks More

It was Great service that was provided by my service advisor to get the recall done on my vehicle advisor to get the recall done on my vehicle More

Excellent service advisor,and customer service. Nice customer waiting lounge with complimentary drinks. Everyone is very helpful. Nice customer waiting lounge with complimentary drinks. Everyone is very helpful. More

Followed through with what was discussed. Communicated well. Seems simple but unfortunately some other dealers can’t seem to do this. Communicated well. Seems simple but unfortunately some other dealers can’t seem to do this. More

It was a good experience. People were courteous and did not sell the car aggressively. People were courteous and did not sell the car aggressively. More

The service was very friendly n polite, it’s to bad they don’t have the loaner car like before don’t have the loaner car like before More

The Service department was as always easy to work with and the techs went above and beyond to keep my car in tip-top shape. and the techs went above and beyond to keep my car in tip-top shape. More

I had a recall taken care of through the service department. Veronica was amazing and went above and beyond with her care and attention that she gave me! department. Veronica was amazing and went above and beyond with her care and attention that she gave me! More

My Sales person Trevor was very helpful, courteous and polite. checked for discounts and stayed in communication. provided timely service. polite. checked for discounts and stayed in communication. provided timely service. More

I purchased a used car from Mark Caparelli and am very satisfied with the service provided. Mark stayed late to accommodate my late train arrival from Santa Barbara and was first class from the initial c satisfied with the service provided. Mark stayed late to accommodate my late train arrival from Santa Barbara and was first class from the initial communication that I was interested in the car and made the transaction seamless. After the purchase, I found an issue with an indicated pre-sale repair, and rather than ignore me, Mark, Shawn Khan, and the rest of the team, went above and beyond to rectify the issue. I'll be honest, I didn't expect much from car salesmen but the team at MB Escondido pleasantly surprised me. Highly recommended! More