Mercedes-Benz of Escondido

My service advisor Victoria, has been superb and always gets us in and out. Cramped quarters have diminished their great customer service. The current home is temporary and it’s a bit cumbersome for servic gets us in and out. Cramped quarters have diminished their great customer service. The current home is temporary and it’s a bit cumbersome for service. The service team is ready for the move. I’m getting tire and brakes. Only MB parts. Gives us peace of mind. Thank you team. More

Great experience got my car done in half of time projected, and my car drives like new projected, and my car drives like new More

Great service. Trevor kept me updated on the status of my repair. Loaner was provided, would recommend Trevor/MBEscondido, Trevor kept me updated on the status of my repair. Loaner was provided, would recommend Trevor/MBEscondido, More

Trevor helped me with the recall, and he is courteous, knowledgeable, and helpful. The whole process is fast and efficient. The waiting room has plentiful of snacks, fruits, and donuts for the customers, knowledgeable, and helpful. The whole process is fast and efficient. The waiting room has plentiful of snacks, fruits, and donuts for the customers, and it’s very clean and welcoming! More

Jonathan and the team at Mercedes-Benz Escondido provided exceptional service. Jonathan's attentiveness and professionalism made the car-buying experience smooth and enjoyable. I highly recommend their deale exceptional service. Jonathan's attentiveness and professionalism made the car-buying experience smooth and enjoyable. I highly recommend their dealership for anyone in search of quality service. More

Mark was extremely helpful. We felt he was very honest and he spent a lot of time with us showing us different cars and he explained everything and we are very happy with the pu We felt he was very honest and he spent a lot of time with us showing us different cars and he explained everything and we are very happy with the purchase. More

MB of Escondido is extremely customer focused placing emphasis on resolving issues and providing extraordinary service. They are true brand representatives. emphasis on resolving issues and providing extraordinary service. They are true brand representatives. More

Professional and attentive. They are quick to greet you, and explain everything they plan to do to the vehicle. Their new technician walk around video is extremely informative. They are quick to greet you, and explain everything they plan to do to the vehicle. Their new technician walk around video is extremely informative. More

I loved the video! Julian was great in explaining the details. I was able to forward the video to my husband which was helpful Trevor was awesome in guiding me throug Julian was great in explaining the details. I was able to forward the video to my husband which was helpful Trevor was awesome in guiding me through all my service needs! He is extremely knowledgeable! Loved the detailed paperwork to keep in my records. Thank you Escondido Mercedes! More

Danial was very [professional and answered every question we had. I would recommend him to any friend. we had. I would recommend him to any friend. More