Mercedes-Benz of Escondido

Everyone at the dealership was so very helpful… from Nikolas to Moby and Michelle… I am so very appreciative at how they went above and beyond in my unique circumstance!! Nikolas to Moby and Michelle… I am so very appreciative at how they went above and beyond in my unique circumstance!! More

Mark was great helping me out with everything very fast & efficiently to close on a brand new Gwagon! efficiently to close on a brand new Gwagon! More

Just spent over $1000. for A3 service yesterday. Today my car has a "check engine" light on dashboard and the engine is running rough. Looks like nothing was done for a $10 for A3 service yesterday. Today my car has a "check engine" light on dashboard and the engine is running rough. Looks like nothing was done for a $1000. Is this fraud? I am unavailable tomorrow, when will the service I paid for be completed? More

Sean is an exceptional service technician. I recommend him for all costumers. I am glad he is working at this dealership I recommend him for all costumers. I am glad he is working at this dealership More

Trevor N was awesome he helped me during a stressful repair situation. Very pleased with his service. repair situation. Very pleased with his service. More

Sean M. gave us great service! He is helpful, knowledgeable and very professional. What more can you ask for? We travel a long distance just for this exce gave us great service! He is helpful, knowledgeable and very professional. What more can you ask for? We travel a long distance just for this exceptional service. Have been going here for about 25 years. Never been disappointed! More

Victoria Raitt was very efficient in setting it up and the person who gave me the loaner was very nice and explained me the functions of the loaner (All electric). the person who gave me the loaner was very nice and explained me the functions of the loaner (All electric). More

A few things happened: 1. First appointment to pick up car was forgotten and we had to reschedule ourselves 2. despite the invoice saying that the car was washed it was the s First appointment to pick up car was forgotten and we had to reschedule ourselves 2. despite the invoice saying that the car was washed it was the second time that the car was not washed 3. My entire car settings were erased and nobody told me More

Danial and Gilberto provided exceptional service. We did the test drive with Gilberto but unfortunately I did not have enough time that same day to finalize the transaction, so I came back the next d We did the test drive with Gilberto but unfortunately I did not have enough time that same day to finalize the transaction, so I came back the next day and both Danial and Gilberto were exceptional. Danial patiently walked me through the set up and explained all the details in the car and how to make them work. While finance was getting ready, Danial was very attentive and made sure I was comfortable during the wait. both of them, Danial and Gilberto, provided the perfect level of service, not overwhelming neither lacking. The perfect balance. More

My service advisor Victoria, has been superb and always gets us in and out. Cramped quarters have diminished their great customer service. The current home is temporary and it’s a bit cumbersome for servic gets us in and out. Cramped quarters have diminished their great customer service. The current home is temporary and it’s a bit cumbersome for service. The service team is ready for the move. I’m getting tire and brakes. Only MB parts. Gives us peace of mind. Thank you team. More