Mercedes-Benz of Escondido

Service is verry good and unit delivered on time. Carlos is a very fine Service Manager. Driver's floor mat is a problem - soiled when recelived. Need to be more attentive in placing protection. Carlos is a very fine Service Manager. Driver's floor mat is a problem - soiled when recelived. Need to be more attentive in placing protection. I have photos should you have questions. More

It took three months to get my car fixed. This experience Mercedes-Benz has been extremely horrible. I wish I would’ve never bought the car in the first place. It’s a shame what Mercedes-Ben This experience Mercedes-Benz has been extremely horrible. I wish I would’ve never bought the car in the first place. It’s a shame what Mercedes-Benz has turned into More

All the issues with my car were fixed/ repaired and I was kept updated every step of the way. kept updated every step of the way. More

On time, professional treatment with great courtesy. I need a part and they assured me of a timely call. I need a part and they assured me of a timely call. More

Mark and Jonathan did an excellent job for us. We appreciate their work and negotiations. We appreciate their work and negotiations. More

Prompt service of a recall. Good communication of the problem and resolved in one day. Good communication of the problem and resolved in one day. More

Everyone is very professional and courteous. The facility is well kept and clean. Communications with service staff is excellent. The facility is well kept and clean. Communications with service staff is excellent. More

I recently purchased my first Mercedes at the dealership in Escondido. Paulo, the sales agent, and David, the finance person, provided excellent service throughout the process. Their professionalism and att in Escondido. Paulo, the sales agent, and David, the finance person, provided excellent service throughout the process. Their professionalism and attention to detail made my car buying experience smooth and enjoyable. I highly recommend this dealership to anyone looking for a great customer service experience. Lisa More

It was professional and relatively quick. I hope the car issue won’t be able to repeat. I hope the car issue won’t be able to repeat. More

Appointment done by phone and was easy and fast, service was knowledgeable about my appointment and my concerns. All was done at the time frame that was given. Thank you was knowledgeable about my appointment and my concerns. All was done at the time frame that was given. Thank you More