Mercedes-Benz of Edison - A Ray Catena Dealership

Love, love my C Class Cabriolet!! About a week and a half ago I stopped into Ray Catena to look at the Mercedes C Class Cabriolet and had the pleasure of having Tom Cola as my salesper About a week and a half ago I stopped into Ray Catena to look at the Mercedes C Class Cabriolet and had the pleasure of having Tom Cola as my salesperson. From the moment I met Tom, I was very comfortable working with him, he is a genuine, patient, trustworthy person with the best interest of the customer in mind. He took me on the test drive, I was so excited and nervous and he talked me through it, keeping me calm during the ride. Needless to say, I loved the feel of the car and decided this was the car for me. That evening, we had arrived late and Tom had the patience of a saint answering all of my questions, explaining all the different features and helped me figure out what car would suit me best. I wanted a certain color and he searched high and low and found it for me. We negotiated a price that very same night and sealed the deal. Tom called to tell me the car was in and she was beautiful; I came in the following day to pick it up. When I arrived, Tom anxiously greeted me, took me in the show room and pointed to her and I walked down the red carpet feeling like a movie star.....great pick Tom, you hit a "home run"!! He had all my paperwork ready and made things so go so smoothly. Heads up to Ricky too, thank you for giving me the run down on all the features of my car. Time to ring the bell, I loved that.....what a special moment all the staff made me feel like a million bucks and the wonderful parting gift very much appreciated. I drove out of the parking lot with tears of joy! Thank you Tom for all you have done in finding me my dream car and making it such a wonderful experience...God Bless! Geraldine Guillen More

Love my new CLA250! So happy with my new car! Everyone at the dealership is very friendly and helpful. Vincent was patient, knowledgeable, and professional. He was very f So happy with my new car! Everyone at the dealership is very friendly and helpful. Vincent was patient, knowledgeable, and professional. He was very flexible and made sure I was comfortable and satisfied with my purchase. He is always available via phone or email to answer any questions or concerns. He is genuine and wants his customers to be happy! Thanks again More

It was like having a family member in the business Dealing with Clinton Vail and Ray Catena Mercedes Benz was a pleasure. The anxiety that comes with buying a car just didn't exist. From the moment I Dealing with Clinton Vail and Ray Catena Mercedes Benz was a pleasure. The anxiety that comes with buying a car just didn't exist. From the moment I first walked into the dealership until the day I pulled out with my Mercedes was unlike any other car purchase that I have ever made, and there have been several. There was absolutely no pressure to buy and Clinton did an excellent job of pairing me up with just the right car. A true professional and gentleman. I look forward to the next time I am in need of a car. I will definitely go right to Ray Catena in Edison and see Clinton Vail. More

Worth the trip! This is my 4th Mercedes & 3rd from Greg & Ray Catena dealership in Edison. I travel 40 miles out of my way, past another MCB dealership, due to Greg's This is my 4th Mercedes & 3rd from Greg & Ray Catena dealership in Edison. I travel 40 miles out of my way, past another MCB dealership, due to Greg's amazing service. He treats me like family...not just when he's making the sale, but long after. He offers to help me with service for the car, transportation in between, and ever 2-3 years, we have our "car date" to upgrade & roll into a newer Mercedes. He is the consummate professional, but more importantly, just an honest & decent human being, that truly understands the customer experience. As a sales & service professional myself, I am very aware of what it takes to balance both your needs with mine. Greg does this effortlessly, & I always feel valued, respected & appreciated. Thank You for a trip worth taking, year after year. You're lucky to have Greg represent your brand, so well. Sincerely, Kelly M More

Excellence and Professionalism at Ray Cetina I have purchased many cars over the years but my most pleasant experience at any dealership was with Barry Martin at Ray Catena. Barry was extremely I have purchased many cars over the years but my most pleasant experience at any dealership was with Barry Martin at Ray Catena. Barry was extremely professional and knowledgeable and took the time to explain all of my options and guide me through the entire process. He got be an excellent deal on a beautiful black E350 that I absolutely fell in love with. Best car buying experience ever! More

The Best Salesperson Ever! It was a pleasure working with Tom Cola, as I decided on the purchase of my new car. Tom was patient and one of the best salespersons I've dealt with It was a pleasure working with Tom Cola, as I decided on the purchase of my new car. Tom was patient and one of the best salespersons I've dealt with. He listened attentively as I explained my wants and needs in a new car. We browsed through the showroom and then went on a test drive. Throughout the entire process Tom maintained his patient and pleasant demeanor, which as a customer made me feel as though Tom was committed to me and not just “making a sale." Given all the information and the decision I had to make, I informed Tom that I would need to return with my daughter, which I did the following week. Tom welcomed us back! We browsed many more vehicles and finally found the one! Throughout the process, Tom was understanding and knew that this was so much more than a purchase for me. Tom wanted me to be happy with my decision and I genuinely appreciate that. Tom is definitely a people person and a great salesperson to work with! I couldn't be happier with my new GLE! More

My Best Car Buying Experience Ever Vince was an absolute pleasure to work with. He was very warm and generous with his time. I had an idea of what I wanted, but I hadn’t made up my mind Vince was an absolute pleasure to work with. He was very warm and generous with his time. I had an idea of what I wanted, but I hadn’t made up my mind. Vince walked me around the showroom and showed me the various models available until I landed on the E300. He explained the various package options to me and allowed me to make up my own mind. He was very professional and patient the entire time. When it came to pricing, Vince was quite fair and worked to get me the best deal possible. Once the price was settled Vince walked me through the process and let me know what to expect going forward. Vince kept in communication throughout the next week until was I able to return to pick up the car. After Vince sorted out my insurance for me He and his colleagues took the time to explain how everything worked in the car and gave me a few helpful tips to ensure I have the best experience with the car. It was a very easy and smooth process from start to finish. I definitely recommend Vince to anyone looking to purchase a Mercedes! More

Excellence in Customer Service Vincent Santangelo and Derrick Fox were extremely helpful and customer focused. My husband had selected a car for me the night before, had complete Vincent Santangelo and Derrick Fox were extremely helpful and customer focused. My husband had selected a car for me the night before, had completed all the paperwork and my car was ready for pick up. When I arrived the next morning, I immediately said no way to the car that had been selected. Derrick and Vincent did not blink an eye, we were able to quickly select another car from the show room, get the paperwork revised and they had us on the road within 2 hours! They never complained about the change, treated me with complete professionalism. 100% Satisfied customer! More

Wonderful Experience Leasing a Mercedes from Ray Catena is a wonderful experience. Our salesperson Allyson Gutman was perfect! She was knowledgeable, quick, helpful, and m Leasing a Mercedes from Ray Catena is a wonderful experience. Our salesperson Allyson Gutman was perfect! She was knowledgeable, quick, helpful, and most pleasant. She was such a pleasure to work with. The dealership was clean, bright and comfortable and the staff were all friendly and accommodating. More

Review of Barry Martin My experience purchasing an automobile from Barry Martin at Ray Catena Motor Car was outstanding. His knowledge of the automobile was extensive and hi My experience purchasing an automobile from Barry Martin at Ray Catena Motor Car was outstanding. His knowledge of the automobile was extensive and his salesmanship was extremely professional. He was extremely transparent in his explanation of the finances and how the transaction was structured. He went much further in his explanation of the workings of the automobile than anyone I previously dealt with. I would absolutely recommend Mr. Martin to anyone who was interested in purchasing a Mercedes Benz. He went way beyond my expectations in the delivery of the automobile. More