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Mercedes-Benz of Durham
Durham, NC
265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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265 Reviews of Mercedes-Benz of Durham
March 03, 2020
My visit to Mercedes Benz of Durham service Departnent was very satisfying. Customer Service went above and beyond to make sure my problem got resolved. My salesman , "TYLER" Notice that I was there he was very satisfying. Customer Service went above and beyond to make sure my problem got resolved. My salesman , "TYLER" Notice that I was there he also made sure I was being taking care of in a timely manner. I was very relaxed and confident that I would get out in a timely manner and they did just that. They got the job done and out I went. I just want to say Thank you for providing Great customer service and a wonderful experience. More
by CUE
Employees Worked With
TYLER in sales and Seth Williford in service
February 27, 2020
Consistent and professional customer service. Always a pleasure to visit MB Durham. They make me feel like their care of me and my car are a priority. pleasure to visit MB Durham. They make me feel like their care of me and my car are a priority. More
by phylbriggs
Employees Worked With
Chris and John are the Best!!
February 25, 2020
Very professional and accommodating Great experience with Maryann Wrenn on the purchase of my new vehicle. Would highly recommend to anyone in the market for a new or pre-owned Mercedes Great experience with Maryann Wrenn on the purchase of my new vehicle. Would highly recommend to anyone in the market for a new or pre-owned Mercedes Benz. More
by mbrab72
Employees Worked With
Maryann Wrenn
February 24, 2020
Maryann Wrenn is phenomenal lady to work with and will get you into your perfect car. Scott Ragland the sales manager is also very helpful! get you into your perfect car. Scott Ragland the sales manager is also very helpful! More
by samantha.jones1154
Employees Worked With
MaryAnn Wrenn and Scott Ragland
February 15, 2020
Toyota 4-runner purchase Our experience was wonderful from the moment we walked through the door. Maryann was very personable, knowledgeable, & detailed. She helped us find a Our experience was wonderful from the moment we walked through the door. Maryann was very personable, knowledgeable, & detailed. She helped us find a vehicle that fit our needs which allowed us to feel more comfortable making our purchase. We drove away without any questions and had a great experience! More
by kclear4
Employees Worked With
Maryann
February 14, 2020
Very professional and warm service! This dealership provided very professional and warm service. I bought the ideal car and am very satisfied with their after-sales service. I highly re This dealership provided very professional and warm service. I bought the ideal car and am very satisfied with their after-sales service. I highly recommend Mercedes-Benz of Durham. More
by qianben72
Employees Worked With
Maryann Wrenn
February 04, 2020
Excellent Service and Product Specialist Ms.Wrenn! I bought my Mercedes from Hendrick Mercedes-Benz Durham Southpoint in January 2020. My experience was excellent and one of the reasons that I chose Me I bought my Mercedes from Hendrick Mercedes-Benz Durham Southpoint in January 2020. My experience was excellent and one of the reasons that I chose Mercedes-Benz Durham is the customer service. The product specialist Ms. Maryann Wrenn was also one of the most important reasons that I chose Mercedes-Benz of Durham. From the beginning, Ms.Wrenn helped us a lot in choosing the correct car for me and my family. She went through about every detail and found the appropriate SUV for our needs. She is an excellent product specialist (10/10) and I will be recommending her and Mercedes-Benz of Durham to everyone. More
by Ersan Altun
Employees Worked With
Maryann Wrenn
February 04, 2020
Kris has been our service advisor for several years. His attention to detail and excellent persona makes taking my husbands car in for service easy! attention to detail and excellent persona makes taking my husbands car in for service easy! More
by ddwitt62
Employees Worked With
kris Kensaurs (sp?)
January 29, 2020
Seth Williford is an outstanding member of the Mercedes Benz of Durham service team. Seth is very passionate about providing excellent customer service. He consistently gives 100% to ensure that we are com Benz of Durham service team. Seth is very passionate about providing excellent customer service. He consistently gives 100% to ensure that we are completely satisfied with the service that we receive. Thank you Seth for all that you do! More
by Saundra H
Employees Worked With
Seth Williford
January 16, 2020
We had an amazing experience with Maryann at Mercedes of Durham! She was friendly, and answered our questions professionally and really made us happy with choosing Mercedes Durham for our latest car purchas Durham! She was friendly, and answered our questions professionally and really made us happy with choosing Mercedes Durham for our latest car purchase! Will be happy to purchase our vehicles here again! More
by Amandacaldwell
Employees Worked With
Maryann, Josh Vaughn
