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Mercedes-Benz of Durham

Durham, NC

5.0
240 Reviews

110 Kentington Drive

Durham, NC

27713

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240 Reviews of Mercedes-Benz of Durham

January 03, 2019

Flawless Very Friendly Salespeople Easy to negotiate Our salesman Austin was great!! He tried to get the price you wanted. No pressure from our Salesman. W More

by Brooke
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Jan 12, 2019 -

Mercedes-Benz of Durham responded

Brooke, we are so happy to read such a great review about Mercedes-Benz of Durham! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 31, 2018

Unbelievable experience I don't usually write reviews but I had to just take a minute and write something for this dealership. Scott Ragland the general manager and Liam Dav More

by Sigal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Ragland and Lian Davitt
Jan 12, 2019 -

Mercedes-Benz of Durham responded

Sigal, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Durham! I'll make sure to pass along your words to Scott and Liam. They're both incredible teammates, and we're happy to keep you as a client for life, no matter where you live. Enjoy your new vehicles!

December 29, 2018

Sales team MB Durham I have purchased many cars in my life and without a doubt Scott and Liam at MB of Durham are the most professional , kind and courteous sales team I’ More

by Neggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Ragland and Liam
Jan 12, 2019 -

Mercedes-Benz of Durham responded

Elliot, we're so glad that we were able to go above and beyond your expectations! We look forward to seeing you and your family again soon! Hope you and your son are enjoying the new cars!

December 28, 2018

great salesman The salesperson,Marty Sigmund was the most courteous straightforward person I have ever had the pleasure of meeting in a car dealership. Mr Hendrick h More

by ob1gynob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Sigmund
Jan 12, 2019 -

Mercedes-Benz of Durham responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Durham. I'll make sure to pass along your kind words to Marty and management. They'll be pleased to hear you're so happy. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 28, 2018

Very pleasing and helpful experience. From the very first minute I stepped foot into this dealership, I was assisted on everything and every question I had, was answered honestly and very More

by Tacouser16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Weaver
Jan 12, 2019 -

Mercedes-Benz of Durham responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Durham. I'll make sure to tell Brett how pleased you are! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2018

Discouragement I went in to lease a vehicle and to see what were my options of getting rid of the one I owned but discouragement is what I was sold. When it comes to More

by jeeplex2174
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mm
Dec 06, 2018 -

Mercedes-Benz of Durham responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like to have a better understanding about your experience. Please reach out to us at (919) 794-7077 at your earliest convenience and request Scott Ragland, and we will do our best to resolve this with you.

June 21, 2018

CPO Mercedes Overall a very pleasant experience. Jason Bruzzichesi was quite helpful in expediting the sales process and making it painless. The E350 drives wond More

by Badger01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
June 08, 2018

Great experience! Jason Bruzzichesi was wonderful to work with! The atmosphere was pleasant and professional! A great car buying experience! Will definitely recommend t More

by Sundayschild
Recommend Dealer
Yes
Employees Worked With
Finance Maher
May 16, 2018

Great experience I recently purchased one of those very hard to find plug-in hybrid Mercedes E class. Both my salesman Bradley and the general manager Scott went out o More

by Stephenx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley - Sales. - Scott GM
April 06, 2018

Great experience! Daniel Debrecht at Mercedes of Durham is awesome and when I am in the market for another car, he will be the first person I will call! He is honest, More

by Dg123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Debrecht
Dec 06, 2018 -

Mercedes-Benz of Durham responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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