Mercedes-Benz of Durham
Durham, NC
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240 Reviews of Mercedes-Benz of Durham
Flawless Very Friendly Salespeople Easy to negotiate Our salesman Austin was great!! He tried to get the price you wanted. No pressure from our Salesman. W Very Friendly Salespeople Easy to negotiate Our salesman Austin was great!! He tried to get the price you wanted. No pressure from our Salesman. Would go back again! More
Unbelievable experience I don't usually write reviews but I had to just take a minute and write something for this dealership. Scott Ragland the general manager and Liam Dav I don't usually write reviews but I had to just take a minute and write something for this dealership. Scott Ragland the general manager and Liam Davitt our sales person have made the experience of our purchase exceptional. We bought our son his first car and they were so amazing that we found ourselves back in just a few short weeks to purchase another car. They literally treated us like family, answering all our questions and going above and beyond to make us feel like we were special customers. We live in New York so all of this was done over the phone, that made it even more special. All I can say is that they have earned a customer for life! I cant wait to tell all my friends and family about who to shop fro when interested in a car. No question they are second to none! More
Sales team MB Durham I have purchased many cars in my life and without a doubt Scott and Liam at MB of Durham are the most professional , kind and courteous sales team I’ I have purchased many cars in my life and without a doubt Scott and Liam at MB of Durham are the most professional , kind and courteous sales team I’ve ever met, to the extent that I had to purchase my second Mercedes within a one month from them all the way from New York. Scott made deal happen for the second time in one month and Liam followed up with every detail possible. His knowledge of both Mercedes cars is amazing. He new everything I asked without hesitation he followed with a precise answer . I will be telling all my friends about this amazing team and dealership . Elliot More
great salesman The salesperson,Marty Sigmund was the most courteous straightforward person I have ever had the pleasure of meeting in a car dealership. Mr Hendrick h The salesperson,Marty Sigmund was the most courteous straightforward person I have ever had the pleasure of meeting in a car dealership. Mr Hendrick hired a gem. On my opinion he has managerial potential. They would need to keep this person More
Very pleasing and helpful experience. From the very first minute I stepped foot into this dealership, I was assisted on everything and every question I had, was answered honestly and very From the very first minute I stepped foot into this dealership, I was assisted on everything and every question I had, was answered honestly and very straight forward! More
Discouragement I went in to lease a vehicle and to see what were my options of getting rid of the one I owned but discouragement is what I was sold. When it comes to I went in to lease a vehicle and to see what were my options of getting rid of the one I owned but discouragement is what I was sold. When it comes to overall commission and making max profits not “building relationships” or repeat customers is what’s more important. Getting a ridiculous low ball offer for a trade in and me rejecting that then told what’s important to me and in life and not getting a car that I want is what I should be focused on is insulting and ignorant. They’re in business of selling cars not giving life advice. Unless you want a life lesson or therapy session don’t go to this dealership. More
CPO Mercedes Overall a very pleasant experience. Jason Bruzzichesi was quite helpful in expediting the sales process and making it painless. The E350 drives wond Overall a very pleasant experience. Jason Bruzzichesi was quite helpful in expediting the sales process and making it painless. The E350 drives wonderfully and I believe that I received a far price for the car. I would highly recommend a CPO since Mercedes will stand by the vehicle for any issues. More
Great experience! Jason Bruzzichesi was wonderful to work with! The atmosphere was pleasant and professional! A great car buying experience! Will definitely recommend t Jason Bruzzichesi was wonderful to work with! The atmosphere was pleasant and professional! A great car buying experience! Will definitely recommend to all of my friends! More
Great experience I recently purchased one of those very hard to find plug-in hybrid Mercedes E class. Both my salesman Bradley and the general manager Scott went out o I recently purchased one of those very hard to find plug-in hybrid Mercedes E class. Both my salesman Bradley and the general manager Scott went out of their way to locate this rare find for me and get it here to North Carolina. Although we did have a big glitch on paperwork the level of professionalism that both the sales and management team exhibited corrected the problem in what I feel was a timely fashion and as a result I would still highly recommend this dealership - especially Bradley from Sales More
Great experience! Daniel Debrecht at Mercedes of Durham is awesome and when I am in the market for another car, he will be the first person I will call! He is honest, Daniel Debrecht at Mercedes of Durham is awesome and when I am in the market for another car, he will be the first person I will call! He is honest, courteous, patient, very knowledgeable, and responds immediately to text and phone questions. He searched and searched to help me find exactly what I was looking for and he will definitely be the first person I will call, next time. More