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Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
270 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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270 Reviews of Mercedes-Benz of Des Moines - Service Center
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August 26, 2024
Service seems to have improved from a couple of years ago. Service team much more attentive and provided follow ups. ago. Service team much more attentive and provided follow ups. More
by omegafan73
Employees Worked With
August 16, 2024
Nathan is the most honest, knowledgeable, conscientious service advisor that I have known. He is a big reason for why I keep buying MB vehicles. service advisor that I have known. He is a big reason for why I keep buying MB vehicles. More
by posborn
August 14, 2024
Quick service. In and out within the same day. Staff very friendly and professional. Glad I bought my vehicle from this dealership. In and out within the same day. Staff very friendly and professional. Glad I bought my vehicle from this dealership. More
by Collier.corey
July 28, 2024
I appreciate the Customer service, timely repair service, and the valet service provided when your car is being serviced.. and the valet service provided when your car is being serviced.. More
by mlchapman48
Employees Worked With
July 27, 2024
Ben was friendly, efficient, and kept me informed of progress; mechanics 1st rate; friendly drivers too. progress; mechanics 1st rate; friendly drivers too. More
by joseph.schneider
Employees Worked With
July 20, 2024
They where very friendly,explained everything,work was done on timely manner.and Ben was very nice and helpfull.I wi)l be telling everyone good things about them. done on timely manner.and Ben was very nice and helpfull.I wi)l be telling everyone good things about them. More
by cole
Employees Worked With
July 19, 2024
Ben was very helpful and fast with his communication he was able to help me get my issues figured out. Thanks Ben for your help was able to help me get my issues figured out. Thanks Ben for your help More
by benjamintalarico
Employees Worked With
July 17, 2024
The customer representative Nathan Karr is an excellent representative a professional … very knowledgeable and knows how to please the customer … He has been my representative several times before, and I w representative a professional … very knowledgeable and knows how to please the customer … He has been my representative several times before, and I will continue to rely on his professional Service. More
by Russell Bettis
Employees Worked With
June 15, 2024
All went well until I got home. My seat belt won't retract. Other than that it would have gotten five stars. Attention to detail. Now I have to take another trip for two hours t My seat belt won't retract. Other than that it would have gotten five stars. Attention to detail. Now I have to take another trip for two hours to get this fixed. More
by boswachter53
Employees Worked With
June 13, 2024
I’ve been taking my Mercedes station wagon here since I bought it in 2011. Nathan is great! bought it in 2011. Nathan is great! More
by di3ve
Employees Worked With
