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Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
275 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Communication
275 Reviews of Mercedes-Benz of Des Moines - Service Center
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July 15, 2023
Very professional they did a great job of reviewing my previous services and inspecting my car. Excellent communication about what they did and an items that I needed to be aware of, also very quick. previous services and inspecting my car. Excellent communication about what they did and an items that I needed to be aware of, also very quick. More
by deantaake
Employees Worked With
July 14, 2023
They are professional and provide a great service. The general manager, Salesman and service advisor haven awesome to me. The general manager, Salesman and service advisor haven awesome to me. More
by kgreek44
July 12, 2023
Customer service is great. Brad is excellent to work with. Keeps us informed and knowledgeable. Brad is excellent to work with. Keeps us informed and knowledgeable. More
by Mjking
Employees Worked With
July 12, 2023
Appreciate the communication, quick responsiveness and delivery of my car back on time! Ben is terrific to work with! delivery of my car back on time! Ben is terrific to work with! More
by Cindy
Employees Worked With
July 11, 2023
Wonderful customer service. Brad is always easy to work with along with others. Thank you Brad is always easy to work with along with others. Thank you More
by Mjking
Employees Worked With
July 09, 2023
Great service. Loaner car is appreciated. Serviceman , Brad, is always great to work with. Thanks Loaner car is appreciated. Serviceman , Brad, is always great to work with. Thanks More
by Mjking
Employees Worked With
July 08, 2023
Brad my service representative kept me informed at all times.He took very good care of me and I would recommend using him as your service representative. times.He took very good care of me and I would recommend using him as your service representative. More
by Pjennings
Employees Worked With
July 07, 2023
Service was phenomenal. I blew a tire out coming up my driveway. Called Mercedes and they had car towed to service within an hour. Also dropped off a loaner car to my home. I blew a tire out coming up my driveway. Called Mercedes and they had car towed to service within an hour. Also dropped off a loaner car to my home. I couldn’t ask for any better service. Mercedes takes excellent care of their customers. I would not purchase any other car. This dealership is the absolute best!!! More
by Doreen.blunck
July 06, 2023
I always come here for my car maintenance and I never get disappointed we’ll done guy customer service is awesome disappointed we’ll done guy customer service is awesome More
by Carlosjd85
July 04, 2023
Amazing customer service by Brad and his team yesterday. Needed taken back to work after dropping my car off for an oil change and was picked back up to go get my car. Great customer service by all! Needed taken back to work after dropping my car off for an oil change and was picked back up to go get my car. Great customer service by all! More
by rileyscroggie
Employees Worked With
