Back

Mercedes-Benz of Des Moines - Service Center

Urbandale, IA

4.9
275 Reviews

275 Reviews of Mercedes-Benz of Des Moines - Service Center

Sort by
October 20, 2023

I highly recommend this dealership for service. Brad is always so helpful and pleasant to work with. More

by nancims64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

Brad is a wealth of knowledge and tells you the facts. He also communicates continuously without fail. More

by bk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

They are very easy to work with, was able to book a day and time that worked best for me. More

by winkfour2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

Ben is Awesome! Any client would be lucky to have him as their service tech!! More

by jack.carra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

jack.carra responded

Ben is Awesome! Any client would be lucky to have him as a service tech!

October 15, 2023

Great communication. Very focused on the details. Friendly courteous staff. Vehicle was like new when I picked it up! More

by rwc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

Brad provided excellent customer service. Service was completed timely. I will use Mercedes as f Des Moines again More

by rheaannfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Mercedes has the very best service department. Always take care of both myself and daughter We both have Mercedes. We know most of the people there and they are all awesome people Recently m More

by Doreen.blunck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Midhat Efendic
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Great staff. Great service. I know that when I pick up my vehicle Nathan has reviewed all items that need to be done for the scheduled routine service. Each staff More

by J.m.ross15
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

The dealershipis very clean has great coffee and a beautiful car I would really like to trade my car for!!! More

by ckwinn1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emir Abidovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

The service department is 90% of the reason we trade there. Excellent every time! We have purchased 3 new cars there!! More

by Debra O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
13
...