Mercedes-Benz of Des Moines - Service Center

Brad at the service center is always professional and timely which I appreciate. My car is handled with care and clean when I pick it up. All of my questions I have are always answered satisfactory. timely which I appreciate. My car is handled with care and clean when I pick it up. All of my questions I have are always answered satisfactory. More

Brad and the team at MB DSM were great to work with! Service was thorough and complete and they were great with communication! Would and will use them again! Service was thorough and complete and they were great with communication! Would and will use them again! More

Nate was wonderful as always when i am needing service on my vehicle! Would definitely recommend The Mercedes-Benz service for any of your needs! Or if you need a new ride definitely stop in! my vehicle! Would definitely recommend The Mercedes-Benz service for any of your needs! Or if you need a new ride definitely stop in! More

Friendly, very attentive staff On time and very professional Service was excellent and very knowledgeable professional Service was excellent and very knowledgeable More

Brad did some thorough research on the service history on my car and a check on what I needed to get everything maintained and replaced. Everything done as promised. Very very satisfied. my car and a check on what I needed to get everything maintained and replaced. Everything done as promised. Very very satisfied. More

Great customer service. Loaner car was definite benefit with 2 day repair. Service complete within time estimate. Loaner car was definite benefit with 2 day repair. Service complete within time estimate. More

Prompt courteous dervice. Brad our advisor is alwsyd great to work with. In fact he was the one whk alerted us to the recall thar we had fixed. Brad our advisor is alwsyd great to work with. In fact he was the one whk alerted us to the recall thar we had fixed. More

The folks at the Des Moines dealership are so friendly and helpful. They know how to make my day. and helpful. They know how to make my day. More

They treated me like a king. Even though I did not have one of the most expensive cars. They did a great job going above and beyond fixing my issue at a low cost. I did not reali Even though I did not have one of the most expensive cars. They did a great job going above and beyond fixing my issue at a low cost. I did not realize a car dealership could be so nice. It would be hard to find any people in general as nice as the people in the Mercedes service department. I would highly recommend them for your car needs. More

You'll get great service here and all the service department employees are excellent. What is not so great: - In the last 4 years, there have been very little loaners available and if there is, they department employees are excellent. What is not so great: - In the last 4 years, there have been very little loaners available and if there is, they always appear to be 3 weeks out or more. - Prices of course are high. If you compare quotes with Beckley or Westside Autopros there are some savings but just be prepared to pay a lot for services here. If it can wait, check the others out for other quotes and likely better prices for about the same level of service. More