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Mercedes-Benz of Des Moines
Urbandale, IA
457 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 457 reviews
April 26, 2024
Pleasant, experienced, knowledgeable service staff. They were able to shift priorities to accommodate last minute urgent situation. They took the time to articulate the problem. Clean, calm waiting are They were able to shift priorities to accommodate last minute urgent situation. They took the time to articulate the problem. Clean, calm waiting area. More
by Brian
April 24, 2024
Best service I ever received. We were on the road and need repair. They got us in on a Friday afternoon and got us out before they closed. Saved our road trip. We were on the road and need repair. They got us in on a Friday afternoon and got us out before they closed. Saved our road trip. More
by darrel.dykstra
April 22, 2024
Professional and friendly. Listened to my needs… no pressures with negotiation. Found what I wanted there! Listened to my needs… no pressures with negotiation. Found what I wanted there! More
by Deblayland1
Employees Worked With
April 17, 2024
Midhat was simply sensational to work with. He’s an absolutely wonderful representative for Mercedes Benz of Des Moines. My wife and I trade vehicles all the time and we couldn’t be more p He’s an absolutely wonderful representative for Mercedes Benz of Des Moines. My wife and I trade vehicles all the time and we couldn’t be more pleased with the service we received from Midhat. We love the white Mercedes C 300 we bought for my wife and look forward to working with Midhat for many years to come. Many thanks to the dealership for providing such a positive buying experience! More
by larryc.indyfan
Employees Worked With
April 17, 2024
I’ve had my Mercedes for 5 years and the Mercedes service dept has always done great work on my car. dept has always done great work on my car. More
by jeremy
Employees Worked With
April 05, 2024
Nathan always does a great job. Always all the team members are very helpful. Great work keep it up. Always all the team members are very helpful. Great work keep it up. More
by RAJESH_KHANNA79
April 03, 2024
Staff was wonderful on getting my car in and provided a Fast service! Appointment was on time and everything needed got completed. Fast service! Appointment was on time and everything needed got completed. More
by mpudic
Employees Worked With
March 27, 2024
The service was fast and detailed and the recommendations were complete. I was totally satisfied. were complete. I was totally satisfied. More
by Veasleykervin
Employees Worked With
March 24, 2024
Kaitlin Pevestorf as great to work with, we had a challenge with our warranty company and she was very helpful navigating the arrangements and getting our car fixed quickly! challenge with our warranty company and she was very helpful navigating the arrangements and getting our car fixed quickly! More
by s.north
