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Mercedes-Benz of Des Moines
Urbandale, IA
495 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 495 reviews
December 14, 2024
Awesome experience, services are always timely and easy to schedule. I love how the process is streamlined. Wish there were more loaner cars. to schedule. I love how the process is streamlined. Wish there were more loaner cars. More
by Jeff
Employees Worked With
December 01, 2024
Wonderful service department, fast and friendly. As a new customer to this dealership, I can highly recommend them. As a new customer to this dealership, I can highly recommend them. More
by we4nails
November 24, 2024
Stopped in to take a look at a GLE. The entire staff here was incredibly friendly and accommodating. They made the entire experience simple, meaningful and helpful. Kudos to the manage The entire staff here was incredibly friendly and accommodating. They made the entire experience simple, meaningful and helpful. Kudos to the management team for really valuing the customer experience. More
by robmccartney
November 22, 2024
Brad with the service department provided me with excellent customer service! I am happy. Thanks excellent customer service! I am happy. Thanks More
by Christy Springer
Employees Worked With
Other Employees :
The person who washed my car thank you I don’t know his name
November 17, 2024
Really Really i appreciate you and your service keep up and I inform other customers and I inform other customers More
by fitsumzn83
Employees Worked With
November 13, 2024
Brahim is an excellent salesperson and Kristian is an excellent finance manager. They helped us get the car we want with a deal we like excellent finance manager. They helped us get the car we want with a deal we like More
by Tom
November 11, 2024
Quick and trusted service. Wait time is in a clean comfortable space with drinks and snacks available. Have always been treated well. Professionals! Wait time is in a clean comfortable space with drinks and snacks available. Have always been treated well. Professionals! More
by tassyjo77
Employees Worked With
November 03, 2024
Charles the salesperson and Christian the finance manager were both fantastic! Easy Peasy deal with the car purchase!! We would highly recommend this Benz dealership! were both fantastic! Easy Peasy deal with the car purchase!! We would highly recommend this Benz dealership! More
by robbinwheatley
October 29, 2024
Excellent service from start to finish! I appreciate how they keep you informed on each phase of your repair! I appreciate how they keep you informed on each phase of your repair! More
by Art R.
Employees Worked With
