Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Des Moines
Urbandale, IA
457 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 457 reviews
September 13, 2024
Really great service at a great price. My loaner was fantastic and I felt well cared for. Thank you! My loaner was fantastic and I felt well cared for. Thank you! More
by richard.webb
Employees Worked With
September 11, 2024
Very pleasant to deal with and knowledgeable. Hand dried car which was nice. Wish I could have had a loaner. Hand dried car which was nice. Wish I could have had a loaner. More
by Jamball1983
Employees Worked With
September 10, 2024
Mercedes Benz of Des Moines has performed great service during the seven years we have owned our Mercedes . during the seven years we have owned our Mercedes . More
by leoherrick
August 28, 2024
Great service always. Ben Knutson always takes care of all my service needs. I especially appreciate the excellent communication all the way along the service visit. Ben Knutson always takes care of all my service needs. I especially appreciate the excellent communication all the way along the service visit. More
by Bill
August 27, 2024
Excellent service professional, Ben has helped us each time we’ve needed something. Couldn’t be happier. time we’ve needed something. Couldn’t be happier. More
by dmrl135
Employees Worked With
August 27, 2024
I’m an out of state buyer. Tarik and Christian have been really easy to work with. Communication has been great and they have made every effort to keep me informed on the wh Tarik and Christian have been really easy to work with. Communication has been great and they have made every effort to keep me informed on the whole process. I contacted several dealers before purchasing from MB of DesMoines (and a lot of them have been great), but Tarik N. and Kristian R. have been very professional and accommodating. Thank you MB of Des Moines. More
by JBD of KY
Employees Worked With
Tarik Nezic and Kristian Ramirez
August 26, 2024
Service seems to have improved from a couple of years ago. Service team much more attentive and provided follow ups. ago. Service team much more attentive and provided follow ups. More
by omegafan73
Employees Worked With
August 16, 2024
Nathan is the most honest, knowledgeable, conscientious service advisor that I have known. He is a big reason for why I keep buying MB vehicles. service advisor that I have known. He is a big reason for why I keep buying MB vehicles. More
by posborn
August 14, 2024
Quick service. In and out within the same day. Staff very friendly and professional. Glad I bought my vehicle from this dealership. In and out within the same day. Staff very friendly and professional. Glad I bought my vehicle from this dealership. More
by Collier.corey
August 05, 2024
The Perfect experience! ! From beginning to end. Always treated so nice. Christian Firestine was wonderful ! From beginning to end. Always treated so nice. Christian Firestine was wonderful More
by Joy
