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Mercedes-Benz of Des Moines
Urbandale, IA
457 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 457 reviews
October 03, 2024
Nathan did an excellent job of getting me in and completing the job.Excellent employee.I did feel like the cost of the injector was really high as was the labor cost.The work was done correctly thou completing the job.Excellent employee.I did feel like the cost of the injector was really high as was the labor cost.The work was done correctly though.Thanks for getting me back on the road. More
by Charlie
Employees Worked With
October 03, 2024
Amazing work staff and service! Definitely recommend! Awesome environment as well. Go to Mercedes benz. Definitely recommend! Awesome environment as well. Go to Mercedes benz. More
by Paul20292
October 02, 2024
Incredible customer service! They treated me feel Like I was their best and most important customer. The service tech even stayed after hours to insure we would be back on the ro They treated me feel Like I was their best and most important customer. The service tech even stayed after hours to insure we would be back on the road the next morning More
by leavittb
Employees Worked With
Other Employees :
Cass Cup, service manager and Adam, the service tech who worked on my vehicle and stayed late to finish the job
September 28, 2024
Very helpful and followed thru with us. Right on time and the service was as expected. Good job Right on time and the service was as expected. Good job More
by Rldonnelly46
September 26, 2024
Very Helpful and friendly. Educated me on various options and helped me select the one right for me Educated me on various options and helped me select the one right for me More
by Jwknudson12
September 25, 2024
The service department and mechanics are very helpful with any needs that I have with my Mercedes. with any needs that I have with my Mercedes. More
by john57.thompson
September 23, 2024
Personable representative , informed of problem, cost and time it would take , no pressure on minor items and done in a timely manner. time it would take , no pressure on minor items and done in a timely manner. More
by garylu914
Employees Worked With
September 15, 2024
This is a fantastic dealership. Their sales and service teams are great representatives of the Mercedes brand. Their sales and service teams are great representatives of the Mercedes brand. More
by ChiSox79
