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Mercedes-Benz of Des Moines
Urbandale, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I recently purchased my car from Mercedes-Benz Des Moines and I cannot speak highly enough about my experience with my salesperson, Medhat. He was knowledgeable, patient, and took the time to understa Moines and I cannot speak highly enough about my experience with my salesperson, Medhat. He was knowledgeable, patient, and took the time to understand exactly what I was looking for in a car. He was never pushy and always made me feel comfortable throughout the buying process. Medhat’s attention to detail and willingness to go above and beyond to make sure I was happy with my purchase was truly exceptional. I highly recommend working with Medhat at Mercedes-Benz Des Moines if you are in the market for a new car. More
Brad’s knowledge makes me feel confident that everything is being repaired or serviced correctly. Great service! is being repaired or serviced correctly. Great service! More
Good communication on inspection on my Mercedes and what repairs needed on future visits to dealership repairs needed on future visits to dealership More
U guys are the best I really don't like to go to any others we've had to use other mercades on our road trips they just don't measure up the work on my van is as well done and I have to argue to get thi others we've had to use other mercades on our road trips they just don't measure up the work on my van is as well done and I have to argue to get thing done they never want to listen when I come to u guys I don't leave feeling frustrated or up set truly Desmoines Mercades is the best always to offer a helping hand and always listening to what I say is going on with the vans great job guys keep it up Thank u so much Debra and Britt Pratt More
The experience from start to finish was superb. Quick responses, informative, no pressure, and EASY. It started with a quick response to a test drive inquiry. The car was warm and ready when I pull Quick responses, informative, no pressure, and EASY. It started with a quick response to a test drive inquiry. The car was warm and ready when I pulled on the lot. Upon my return I was given a tour of the car with the chance to ask questions. It was definitely the car for me. They ran numbers and I was quickly signing papers. While add ons were presented as options, we quickly moved on as I declined. I had to tidy up a few loose ends and was surprised the car was cleaned up waiting for me to do so. I returned to all smiles. The entire process was delightful. I highly recommend. More
I’ve always been lucky to work with such wonderful salespeople. But I have to give a special shout out to Emir! He is the BEST person I’ve worked with overall. And his entire team .. from Carol at the salespeople. But I have to give a special shout out to Emir! He is the BEST person I’ve worked with overall. And his entire team .. from Carol at the front desk the moment I walked in and Walt in finance as I signed off on my new-to-me LR4. Emir worked with me late Monday night, and into Tuesday (all day).. keeping me up to date and by the time I got off work, my vehicle was ready to go! Super grateful for the experience. 🖤#MercedesBenzonHickman More
I had excellent service. My service manager was beyond excellent! A loaner was provided. The length of time was very good. My service manager was beyond excellent! A loaner was provided. The length of time was very good. More
Great Job ! Professional, courteous, positive, timely, correct, Well Done ! I appreciate everything ! See you again ! Professional, courteous, positive, timely, correct, Well Done ! I appreciate everything ! See you again ! More