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Mercedes-Benz of Des Moines

Urbandale, IA

4.9
466 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 466 reviews

April 08, 2023

Purchase process was honest, fair, and easy. Would recommend anyone in the area to give them a chance to earn your business. More

by wking82
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Driveway.com
May 01, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for you recommendation! We look forward to serving you again in the future.

April 07, 2023

I recently purchased my car from Mercedes-Benz Des Moines and I cannot speak highly enough about my experience with my salesperson, Medhat. He was knowledgeable, patient, and took the time to understa More

by alaa.nataly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Medhat
May 01, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz of Des Moines! We will be sure to pass along your kind words to Medhat.

March 31, 2023

Brad’s knowledge makes me feel confident that everything is being repaired or serviced correctly. Great service! More

by johnschneller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Parmerlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Collignon, Edoardo Collinet, Cameron Denucce, Joseph Gudenkauf, Robin Mcquerry, S Van
Apr 03, 2023 -

Mercedes-Benz of Des Moines responded

John, thank you for choosing Mercedes-Benz Sprinter of Des Moines! We will be sure to pass along your kind words to Brad. Come see us again soon!

March 30, 2023

Good communication on inspection on my Mercedes and what repairs needed on future visits to dealership More

by Raider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for the review! We appreciate your support. Should you ever need anything, please reach out to the Mercedes-Benz of Des Moines team.

March 29, 2023

U guys are the best I really don't like to go to any others we've had to use other mercades on our road trips they just don't measure up the work on my van is as well done and I have to argue to get thi More

by Debra Pratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Parmerlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Gudenkauf, Robin Mcquerry
Apr 03, 2023 -

Mercedes-Benz of Des Moines responded

Debra, thank you for the wonderful review. We are thrilled that you enjoyed your visit to Mercedes-Benz of Des Moines. Should you need anything else, please let us know. Have a great day!

March 26, 2023

The experience from start to finish was superb. Quick responses, informative, no pressure, and EASY. It started with a quick response to a test drive inquiry. The car was warm and ready when I pull More

by Steal14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristian Ramirez in Finance, Christian - Sales
Mar 27, 2023 -

Mercedes-Benz of Des Moines responded

Hello there! Thank you for choosing Mercedes-Benz of Des Moines! It was truly a pleasure assisting you. Should you ever need anything else, please let us know. Have a great day and enjoy your new ride!

March 26, 2023

Great customer service and service center. Highly recommend! They were willing to go the extra mile to find the problem. More

by nehgal83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Gudenkauf
Mar 27, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz of Des Moines! We are happy to have earned your recommendation. Should you ever need anything else, please let us know.

March 22, 2023

I’ve always been lucky to work with such wonderful salespeople. But I have to give a special shout out to Emir! He is the BEST person I’ve worked with overall. And his entire team .. from Carol at the More

by Tina Q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emir A.
Mar 23, 2023 -

Mercedes-Benz of Des Moines responded

Hi Tina! Thank you for coming to see the Mercedes-Benz Des of Moines team! It was a pleasure assisting you. We will be sure to pass along your kind words. Should you ever need anything else, please let us know.

March 17, 2023

I had excellent service. My service manager was beyond excellent! A loaner was provided. The length of time was very good. More

by palmer_jerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Mercedes-Benz of Des Moines responded

Hello there! Thank you for choosing Mercedes-Benz Sprinter of Des Moines. It was a pleasure assisting you. We are happy to see that you enjoyed the loaner vehicle. Come see us again soon!

March 16, 2023

Great Job ! Professional, courteous, positive, timely, correct, Well Done ! I appreciate everything ! See you again ! More

by Frahm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Mercedes-Benz of Des Moines responded

Hello there, thank you for choosing Mercedes-Benz of Des Moines! It was a a pleasure assisting you. We look forward to working with you again in the future.

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