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Mercedes-Benz of Des Moines
Urbandale, IA
466 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 466 reviews
April 28, 2023
Professional and efficient. price as agreed. Telephone information provided during service. Service advisor was knowledgeable and pleasant. Loaner car provided as promised but l price as agreed. Telephone information provided during service. Service advisor was knowledgeable and pleasant. Loaner car provided as promised but lacked navigation software. More
by james.l.kramer
Employees Worked With
April 26, 2023
My service advisor Brad was excellent to work with. Provided me a a complete explanation on what was to be done with my vehicle. The car was washed and vacuumed and ready to go when arrived. All around Provided me a a complete explanation on what was to be done with my vehicle. The car was washed and vacuumed and ready to go when arrived. All around pleasant experience More
by 69tppl
Employees Worked With
Brad Ashby
April 15, 2023
I’ve been at this dealership since 1976. The owner has had some ups & downs. The last 20 plus years has been good. The service department is excellent. The owner has had some ups & downs. The last 20 plus years has been good. The service department is excellent. More
by rgdavis
Employees Worked With
Other Employees :
Joseph Gudenkauf, Robin Mcquerry
April 13, 2023
Always check everything. If they find an issue they call and fix it. On time. Pick up and delivery. Friendly nice advisors. If they find an issue they call and fix it. On time. Pick up and delivery. Friendly nice advisors. More
by jdavison
Employees Worked With
April 13, 2023
All work finished as planned! ! Nathan Karr always does Rock star job!! No better words ! Nathan Karr always does Rock star job!! No better words More
by mmadisonwdm
Employees Worked With
April 10, 2023
Very nice. Ver efficient. Very good work. Reasonable prices for all work done. Brad is a great service advisor!!!!!! Ver efficient. Very good work. Reasonable prices for all work done. Brad is a great service advisor!!!!!! More
by john
April 08, 2023
The service department and staff at Mercedes-Benz of Des Moines is the best in town and it is not even close. They go over and above to make sure their customers are happy and do not force extra services on Moines is the best in town and it is not even close. They go over and above to make sure their customers are happy and do not force extra services on you. They care about their customers, which is why we are customers for life. More
by Rickert
