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Mercedes-Benz of Des Moines
Urbandale, IA
452 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 452 reviews
March 29, 2023
U guys are the best I really don't like to go to any others we've had to use other mercades on our road trips they just don't measure up the work on my van is as well done and I have to argue to get thi others we've had to use other mercades on our road trips they just don't measure up the work on my van is as well done and I have to argue to get thing done they never want to listen when I come to u guys I don't leave feeling frustrated or up set truly Desmoines Mercades is the best always to offer a helping hand and always listening to what I say is going on with the vans great job guys keep it up Thank u so much Debra and Britt Pratt More
by Debra Pratt
Employees Worked With
Other Employees :
Joseph Gudenkauf, Robin Mcquerry
March 26, 2023
The experience from start to finish was superb. Quick responses, informative, no pressure, and EASY. It started with a quick response to a test drive inquiry. The car was warm and ready when I pull Quick responses, informative, no pressure, and EASY. It started with a quick response to a test drive inquiry. The car was warm and ready when I pulled on the lot. Upon my return I was given a tour of the car with the chance to ask questions. It was definitely the car for me. They ran numbers and I was quickly signing papers. While add ons were presented as options, we quickly moved on as I declined. I had to tidy up a few loose ends and was surprised the car was cleaned up waiting for me to do so. I returned to all smiles. The entire process was delightful. I highly recommend. More
by Steal14
Employees Worked With
Kristian Ramirez in Finance, Christian - Sales
March 22, 2023
I’ve always been lucky to work with such wonderful salespeople. But I have to give a special shout out to Emir! He is the BEST person I’ve worked with overall. And his entire team .. from Carol at the salespeople. But I have to give a special shout out to Emir! He is the BEST person I’ve worked with overall. And his entire team .. from Carol at the front desk the moment I walked in and Walt in finance as I signed off on my new-to-me LR4. Emir worked with me late Monday night, and into Tuesday (all day).. keeping me up to date and by the time I got off work, my vehicle was ready to go! Super grateful for the experience. 🖤#MercedesBenzonHickman More
by Tina Q
Employees Worked With
Emir A.
March 17, 2023
I had excellent service. My service manager was beyond excellent! A loaner was provided. The length of time was very good. My service manager was beyond excellent! A loaner was provided. The length of time was very good. More
by palmer_jerald
Employees Worked With
March 16, 2023
Great Job ! Professional, courteous, positive, timely, correct, Well Done ! I appreciate everything ! See you again ! Professional, courteous, positive, timely, correct, Well Done ! I appreciate everything ! See you again ! More
by Frahm1
Employees Worked With
March 15, 2023
Great experience buying our first Mercedes. Brahim was excellent, process was smooth and quick. No pressure, very fair trade in; would buy there again in a heartbeat. (Oh, and we love the gl Brahim was excellent, process was smooth and quick. No pressure, very fair trade in; would buy there again in a heartbeat. (Oh, and we love the glc 300) More
by Karen A
Employees Worked With
Brahim
March 14, 2023
Great service. Makes it easy for me to drop the car off , get the regular maintenance and updates completed, and pickup at the end of the day. Makes it easy for me to drop the car off , get the regular maintenance and updates completed, and pickup at the end of the day. More
by Hawk
Employees Worked With
Brad
March 13, 2023
Mercedes Benz of Des Moines provides world class service. They are timely and professional. This location is a fantastic representative of the brand. They are timely and professional. This location is a fantastic representative of the brand. More
by Robertstomp
Employees Worked With
Brad Ashby
