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Mercedes-Benz of Des Moines

Urbandale, IA

4.9
466 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 466 reviews

June 12, 2023

Excellent service from here, kept me informed of what was wrong and possible solution. My Sprinter Van runs better than when I bought it used. More

by DAN_WILSON48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for trusting the Mercedes-Benz Sprinter of Des Moines team with your vehicle, Dan. It was a pleasure assisting you. Come visit us again soon.

June 11, 2023

I have used this dealership for sales and service for around 15 years and they have never disappointed me More

by chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Mercedes-Benz of Des Moines responded

Hey Chad! Thank you for the five-star rating. Come visit us again soon.

June 02, 2023

Always a quick turn around. Call if any issues found. Have never had to return because problem not fixed. More

by snellenjennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz of Des Moines. We appreciate your support. Come visit us again soon!

May 30, 2023

This dealership will work very hard for you whether it’s to find the right car or resolve an issue. Midhat is the most personable and easiest salesperson I’ve had the privilege to work with. He goes to bat More

by jeannamcbain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Midhat Efendic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristian im the finance office was super great as well!
May 30, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz of Des Moines, Jeanna! We will be sure to pass along your kind words to Midhat. Come visit us again soon!

May 28, 2023

Nathan was extremely helpful! He is an amazing employee, he helps make everything so smooth and easy. I really appreciate all his help! More

by Faithgbarjolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz of Des Moines. We will be sure to pass along your kind words to Nathan!

May 27, 2023

Excellent service. On time delivery for the service my car needed. My car was also cleaned very well More

by thbluewillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Mercedes-Benz of Des Moines responded

Hello there! Thank you for choosing Mercedes-Benz of Des Moines. Come visit us again soon!

May 24, 2023

The group was efficient and fast and very knowledgeable. Easiest and most painless car purchase I’ve had. More

by Courtclark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brahmin Bouhaik, Walt, John Rowold
May 24, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz of Des Moines! It was a pleasure assisting you. Should you need anything else, please let us know. Enjoy your new ride!

May 23, 2023

Called for appointment said bring it in n leave it would try n work it in 6 days later got a call car finished n ready to go More

by anonymous6w86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for allowing the Mercedes-Benz of Des Moines team assist you. We appreciate your support. We look forward to seeing you again down the road.

May 23, 2023

The team at Mercedes Benz of Des Moines is always the best to work with. They consistently finish ahead of the quoted time and their waiting room is stocked with everything you need to make your wait enj More

by Carriemue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Parmerlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Gudenkauf, Robin Mcquerry
May 24, 2023 -

Mercedes-Benz of Des Moines responded

Hello there, thank you for the positive review. We truly appreciate your support. Should you need anything else moving forward, please let us know. Have a great day!

May 21, 2023

Great service. Brad is an asset to your service group. Always responsive to my calls and service needs More

by Pjmasters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
May 22, 2023 -

Mercedes-Benz of Des Moines responded

Hello there! Thank you for the positive review. We are thrilled to see that Brad provided excellent support. Should you ever need anything, please do not hesitate to reach out to the Mercedes-Benz of Des Moines team.

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