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Mercedes-Benz of Des Moines
Urbandale, IA
466 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 466 reviews
June 28, 2023
Kind professional service. Very efficient and will go the extra mile to make sure you are taken care of. Very efficient and will go the extra mile to make sure you are taken care of. More
by Ryanweston66
Employees Worked With
June 27, 2023
Had a great experience with this car service and had no issues with the dealership issues with the dealership More
by Alissazugay
Employees Worked With
June 23, 2023
Very professional & work was done as requested. Everything was perfect. Very clean shop & efficient operation. I’ll be back. Everything was perfect. Very clean shop & efficient operation. I’ll be back. More
by Rdbever301
June 21, 2023
Emir, Christian and Walt were great to work with and made the process of buying a new car seamless! Emir took time to help me find exactly what I was looking for and articulated the difference between the mo the process of buying a new car seamless! Emir took time to help me find exactly what I was looking for and articulated the difference between the models and years, warranties and programs. Nothing but positive things to say! More
by JMS117
June 20, 2023
Very good dealer rep! 1,2,3,4,5,6,,7,8,9,10.12 1,2,3,4,5,6,,7,8,9,10.12 More
by Oshagen2
Employees Worked With
June 17, 2023
They listened to what we were saying that needed service and then performed the needed testing and repairs in a fast and professional manner! Great service. and then performed the needed testing and repairs in a fast and professional manner! Great service. More
by Cyhawk50310
June 17, 2023
Service level was excellent. Brad went above and beyond to make sure all was completed timely. Brad went above and beyond to make sure all was completed timely. More
by Rita.k.hilbert
June 16, 2023
Brad my service rep is always courteous and friendly. No question is to silly also Nathan is the same way I love coming to your dealership. No question is to silly also Nathan is the same way I love coming to your dealership. More
by Mixoffive
June 15, 2023
Appointments are easy to make. Service department took the car in promptly at the scheduled time. Service was performed in a timely manner and I left a happy fellow. Service department took the car in promptly at the scheduled time. Service was performed in a timely manner and I left a happy fellow. More
by Kevin
June 13, 2023
Nathan the service advisor is very good at juggling things that come up with my Mercedes I have alot of miles on the vehicle so stuff is going to happen he is always very accommodating when they do and things that come up with my Mercedes I have alot of miles on the vehicle so stuff is going to happen he is always very accommodating when they do and I trust what he says More
by Kveenstra
