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Mercedes-Benz of Des Moines
Urbandale, IA
466 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 466 reviews
July 09, 2023
Very easy to deal with! Very accommodating and helpful finding what I wanted! All staff were very friendly and kind! Very accommodating and helpful finding what I wanted! All staff were very friendly and kind! More
by jjcripe22
Employees Worked With
July 08, 2023
Brad my service representative kept me informed at all times.He took very good care of me and I would recommend using him as your service representative. times.He took very good care of me and I would recommend using him as your service representative. More
by Pjennings
Employees Worked With
July 07, 2023
Service was phenomenal. I blew a tire out coming up my driveway. Called Mercedes and they had car towed to service within an hour. Also dropped off a loaner car to my home. I blew a tire out coming up my driveway. Called Mercedes and they had car towed to service within an hour. Also dropped off a loaner car to my home. I couldn’t ask for any better service. Mercedes takes excellent care of their customers. I would not purchase any other car. This dealership is the absolute best!!! More
by Doreen.blunck
July 07, 2023
Always a pleasure to purchase a vehicle from Mercedes of Des Moines. I have purchased Mercedes vehicles from at least 5 other dealers. This dealership stands above the rest. Des Moines. I have purchased Mercedes vehicles from at least 5 other dealers. This dealership stands above the rest. More
by Randall
July 06, 2023
I always come here for my car maintenance and I never get disappointed we’ll done guy customer service is awesome disappointed we’ll done guy customer service is awesome More
by Carlosjd85
July 04, 2023
Amazing customer service by Brad and his team yesterday. Needed taken back to work after dropping my car off for an oil change and was picked back up to go get my car. Great customer service by all! Needed taken back to work after dropping my car off for an oil change and was picked back up to go get my car. Great customer service by all! More
by rileyscroggie
Employees Worked With
July 03, 2023
Was looking for a good used car. They had what we needed and gave up prompt courteous service. They had what we needed and gave up prompt courteous service. More
by byarschris
Employees Worked With
July 02, 2023
Brad is a great service adviser, services were delivered as expected. Appreciated he having a loaner. as expected. Appreciated he having a loaner. More
by brentt116
Employees Worked With
July 02, 2023
Wonderful people. If it weren’t for the service department I wouldn’t be at this Mercedes dealership If it weren’t for the service department I wouldn’t be at this Mercedes dealership More
by Westwindsfarmsllc
July 01, 2023
Quick clean well done fair price no problem I am really running out of words running out of words More
by Brian
