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Mercedes-Benz of Des Moines
Urbandale, IA
480 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 480 reviews
March 14, 2025
The dealership addressed my concerns quickly. I've always had good experiences with my Mercedes dealer. I've always had good experiences with my Mercedes dealer. More
by vinceinwdm
Employees Worked With
March 03, 2025
Ben is great service manager & all was great! Service went very smoothly & no issues at all! Service went very smoothly & no issues at all! More
by Mikejdavid
Employees Worked With
March 01, 2025
Mercedes was so good to deal with. They helped us with the problem we were having with our RV. They promptly found out what was wrong ordered part and fixed quickly. Very pleased wit They helped us with the problem we were having with our RV. They promptly found out what was wrong ordered part and fixed quickly. Very pleased with them. Would recommend to others. More
by janeet
Employees Worked With
February 27, 2025
Very responsive to an appointment request. Service staff were very responsive to technical questions and completed my service within the estimated time and expense. Service staff were very responsive to technical questions and completed my service within the estimated time and expense. More
by Dirtworm2
Employees Worked With
February 24, 2025
What a great experience started with our Sales Advisor who was so helpful and informative with my old vehicle and then he connected us with such a great knowledgeable salesman they were both so positive a who was so helpful and informative with my old vehicle and then he connected us with such a great knowledgeable salesman they were both so positive and answered all of our questions. Plus obsessed with my new car!! More
by staciaandrew
Employees Worked With
Greg Andrew and Charles Tornell
February 24, 2025
It is great customer service and it is quick and fast and very nice and friendly very nice and friendly More
by Rezaemin
February 21, 2025
Easy to work and very nice people. Service guy explained the warranty work and all went smoothly Service guy explained the warranty work and all went smoothly More
by Vanda
February 20, 2025
Nathan and Cass, as Service Advisors, at Mercedes of Des Moines are well trained, professional and experienced. It’s rare to not be subjected to ‘the upsell’ at a Car Dealership. Moines are well trained, professional and experienced. It’s rare to not be subjected to ‘the upsell’ at a Car Dealership. More
by Dr. Ernie
February 17, 2025
They keep my car in the best road condition alerting me to any potential problems. to any potential problems. More
by foxkimberly1022
