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Mercedes-Benz of Des Moines
Urbandale, IA
498 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 498 reviews
May 22, 2025
Everyone was very helpful and explained things in detail. My key was made and returned to me faster than was predicted. The service team is wonderful. My key was made and returned to me faster than was predicted. The service team is wonderful. More
by parkernicole067
Employees Worked With
May 15, 2025
The customer service team, the dealer maintenance team, and everybody that assisted on fixing my car was professional and courteous and everybody that assisted on fixing my car was professional and courteous More
by PJT
May 14, 2025
I’m impressed by this dealerships’s fast and reliable service! Highly recommend for any Mercedes-Benz car needs. service! Highly recommend for any Mercedes-Benz car needs. More
by Mh274
May 14, 2025
I took my car in got oil change quick and easy very pleasant professional person pleasant professional person More
by jackie1242
Employees Worked With
May 09, 2025
The manager and s salesman named Alex were great. They helped get me into a vehicle and worked with me on the price. I would definitely buy another car at Mercedes-Benz of Des Moines. I also gave Ale They helped get me into a vehicle and worked with me on the price. I would definitely buy another car at Mercedes-Benz of Des Moines. I also gave Alex‘s card to my brother because I thought he was Cordial, polite, great conversationalist, and all around good guy. More
by JM
Employees Worked With
Other Employees :
My favorite employee there on the sales team Alex M. I started out working with Morgan, but that didn’t work out so Anthony the manager was gracious enough to let me work with Alex and that was wonderful.
May 07, 2025
Excellent service , had a problem with my sprinter on my way back home from a road trip . Service advisor Michael Thurman and the tech add me fixed and out back on the road in no time . . way back home from a road trip . Service advisor Michael Thurman and the tech add me fixed and out back on the road in no time . . More
by Base Camp
Employees Worked With
Micheal turman
May 07, 2025
Premium quality dealership for premium customers and their premium cars. They go above and beyond. their premium cars. They go above and beyond. More
by PRO
April 26, 2025
Mercedes service is awesome. Always takes excellent care of me. I dropped my car off. They took me to my work place and promptly picked me up at scheduled time. My car was ready Always takes excellent care of me. I dropped my car off. They took me to my work place and promptly picked me up at scheduled time. My car was ready when we arrived back at service center More
by Doreen.blunck
Employees Worked With
April 08, 2025
Everyone was so helpful. We really appreciated how we were treated - with respect and some humor was tossed in too. 😆 We really appreciated how we were treated - with respect and some humor was tossed in too. 😆 More
by Wright.peggy
