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Mercedes-Benz of Des Moines

Urbandale, IA

4.9
478 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 478 reviews

March 01, 2025

Mercedes was so good to deal with. They helped us with the problem we were having with our RV. They promptly found out what was wrong ordered part and fixed quickly. Very pleased wit More

by janeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Mercedes-Benz of Des Moines responded

Janeet, we're happy to hear that our team at Mercedes-Benz of Des Moines could assist you with your RV issue so efficiently. Thank you for recommending us and sharing your positive experience! Please let us know if there is anything more we can do.

February 27, 2025

Very responsive to an appointment request. Service staff were very responsive to technical questions and completed my service within the estimated time and expense. More

by Dirtworm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Mercedes-Benz of Des Moines responded

We're happy to hear that our service team at Mercedes-Benz of Des Moines met your expectations with their responsiveness and efficiency. Thank you for sharing your experience, and we look forward to assisting you again in the future!

February 24, 2025

What a great experience started with our Sales Advisor who was so helpful and informative with my old vehicle and then he connected us with such a great knowledgeable salesman they were both so positive a More

by staciaandrew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Andrew and Charles Tornell
Feb 24, 2025 -

Mercedes-Benz of Des Moines responded

We are delighted to hear that our team here at Mercedes-Benz of Des Moines provided you with such a positive experience! It is important to us that you felt informed and comfortable throughout the whole process. Thank you for sharing and we hope you're enjoying your new ride so far!

February 24, 2025

It is great customer service and it is quick and fast and very nice and friendly More

by Rezaemin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Parmerlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Mercedes-Benz of Des Moines responded

We are pleased to hear that you had a great experience with our service team here at Mercedes-Benz of Des Moines! Thank you for sharing and we look forward to working with you again in the future.

February 23, 2025

Zero pressure. Had every question answered. Even went above and beyond to look up an answer on his own personal time. More

by N8carlson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarik, Charles,
Feb 24, 2025 -

Mercedes-Benz of Des Moines responded

Thank you for sharing your awesome purchase experience with our team here at Mercedes-Benz of Des Moines! We appreciate knowing that you were able to get every question answered and felt pressure-free during the process. Enjoy your new ride and we look forward to working with you again!

February 21, 2025

Easy to work and very nice people. Service guy explained the warranty work and all went smoothly More

by Vanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Parmerlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Mercedes-Benz of Des Moines responded

Thank you, Vanda, for sharing how our service team here at Mercedes-Benz of Des Moines was able to take care of your vehicle needs. We are glad that you were provided with easy and smooth service options. We hope to work with you again next time!

February 20, 2025

Nathan and Cass, as Service Advisors, at Mercedes of Des Moines are well trained, professional and experienced. It’s rare to not be subjected to ‘the upsell’ at a Car Dealership. More

by Dr. Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Parmerlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Mercedes-Benz of Des Moines responded

We are happy to hear that Nathan and Cass were able to provide you with professional and experienced service here at Mercedes-Benz of Des Moines. Thank you for sharing and we look forward to working with you again next time!

February 17, 2025

They keep my car in the best road condition alerting me to any potential problems. More

by foxkimberly1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brahim Bouhaik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Mercedes-Benz of Des Moines responded

Thank you for sharing how our team consistently provides you with amazing service and communication! We appreciate your business and trust in the team here at Mercedes-Benz of Des Moines. We look forward to welcoming you back again in the future!

February 09, 2025

My son and were shopping for his first car. We found this one on line. Our sales person was very accommodating and knowledgeable about the vehicle we were looking at. They made a fair deal and More

by mikescoyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Henson
Feb 10, 2025 -

Mercedes-Benz of Des Moines responded

We are so pleased to hear that you and your son were able to find the perfect vehicle here at Mercedes-Benz of Des Moines! Our team will be pleased to hear your amazing feedback and to learn of your accommodating and knowledgeable purchase experience. Thank you for taking the time to share with us and enjoy your new car!

February 04, 2025

Very efficienttly run dealership. Got me in and out for my oil change. Will be back! More

by Esmir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Mercedes-Benz of Des Moines responded

Thank you, Esmir, for sharing your great experience with the team here at Mercedes-Benz of Des Moines! We are pleased to know that your oil change was efficient and everything went smoothly. We appreciate your business and look forward to your next visit!

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