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Mercedes-Benz of Des Moines

Urbandale, IA

4.9
478 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 478 reviews

March 31, 2025

Ruggero made our car buying experience a very pleasant one. He was professional, friendly, and above all, he was patient with and thoroughly answered all my questions. I would highly recommend working w More

by jjs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruggero
Mar 31, 2025 -

Mercedes-Benz of Des Moines responded

Thank you for sharing your positive experience with Ruggero at Mercedes-Benz of Des Moines! We're excited to hear that his professionalism and patience made the car buying process enjoyable. We appreciate your recommendation and look forward to serving you again in the future!

March 30, 2025

Outstanding work by sales, financing, and management; we felt like we got appropriate attention throughout the process and negotiations were tailored to our situation. Great experience by a great team. More

by JPille
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natthanial Devick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Ramirez-financing
Mar 31, 2025 -

Mercedes-Benz of Des Moines responded

We are happy to hear that our team at Mercedes-Benz of Des Moines provided you with a tailored and attentive experience. Thank you for the kind words, and we hope you're enjoying your new vehicle!

March 22, 2025

Excellent to deal with! Will buy from them again, highly recommend these guys! They do as they say. More

by mayobrad74
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent Caswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Mercedes-Benz of Des Moines responded

It is wonderful hear that you had a great experience with us at Mercedes-Benz of Des Moines! Thank you for the recommendation, and we look forward to assisting you again in the future.

March 20, 2025

Brahim was excellent. He made the experience simple while ensuring I had all the information regarding my purchase. More

by Laura B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brahim Bouhaik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Mercedes-Benz of Des Moines responded

Laura, we're happy to hear that Brahim made your experience smooth and informative at Mercedes-Benz of Des Moines. Thank you for sharing your positive feedback! We hope to work with you again in the future.

March 16, 2025

Very great experience. Salesman and manger were terrific. No pressure no hassle. Very satisfied. Thank you More

by Rxsmith111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brahim Bouhaik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emir Abidovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Midhat Efendic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Caswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natthanial Devick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Firestine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Mercedes-Benz of Des Moines responded

We're happy to hear you had a great experience with our team at Mercedes-Benz of Des Moines! Thank you for sharing your satisfaction, and we hope you're enjoying your new vehicle.

March 15, 2025

It was a sensor, was under warranty got it done quickly and was great. Thanks More

by Paul Schulte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal in service
Mar 17, 2025 -

Mercedes-Benz of Des Moines responded

Thanks, Paul, for your great review of your time here at Mercedes-Benz of Des Moines! We are glad to know that your sensor was fixed quickly, and you are pleased with your experience. Let us know if you have any questions and we hope to work with you again in the future!

March 15, 2025

Charles and the whole team was very welcoming, knowledgeable, and treated me with respect. They listened to my needs and helped me drive away in my first (definitely not last) Mercedes! Great cust More

by Amber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles
Mar 17, 2025 -

Mercedes-Benz of Des Moines responded

Amber, we are happy to hear that Charles and the rest of the team here at Mercedes-Benz of Des Moines provided you with an amazing experience purchasing your first Mercedes! Thank you for your kind compliments and we hope to work with you again. Congratulations and enjoy your new car!

March 14, 2025

Mike, the service advisor, and the technicians follow through on promises and did a fantastic job. Came in for subsequent service and issue was corrected on the spot. Great service! More

by Leviticus55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Thurman
Mar 14, 2025 -

Mercedes-Benz of Des Moines responded

We're ecstatic to hear that Mike and our team at Mercedes-Benz of Des Moines provided you with fantastic service! It's great to know your issue was resolved promptly. Thank you for sharing this feedback!

March 14, 2025

The dealership addressed my concerns quickly. I've always had good experiences with my Mercedes dealer. More

by vinceinwdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Mercedes-Benz of Des Moines responded

Vince, we're delighted to hear that your concerns were addressed promptly, and you've consistently had positive experiences with us at Mercedes-Benz of Des Moines. Thank you for sharing!

March 03, 2025

Ben is great service manager & all was great! Service went very smoothly & no issues at all! More

by Mikejdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Mercedes-Benz of Des Moines responded

Thank you, Mike, for your kind feedback of your experience with the team here at Mercedes-Benz of Des Moines! We appreciate your business, and Ben will be glad to know that all was great with your service. We hope to work with you again in the future!

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