Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Des Moines
Urbandale, IA
481 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 481 reviews
April 26, 2025
Mercedes service is awesome. Always takes excellent care of me. I dropped my car off. They took me to my work place and promptly picked me up at scheduled time. My car was ready Always takes excellent care of me. I dropped my car off. They took me to my work place and promptly picked me up at scheduled time. My car was ready when we arrived back at service center More
by Doreen.blunck
Employees Worked With
April 08, 2025
Everyone was so helpful. We really appreciated how we were treated - with respect and some humor was tossed in too. 😆 We really appreciated how we were treated - with respect and some humor was tossed in too. 😆 More
by Wright.peggy
March 31, 2025
Ruggero made our car buying experience a very pleasant one. He was professional, friendly, and above all, he was patient with and thoroughly answered all my questions. I would highly recommend working w one. He was professional, friendly, and above all, he was patient with and thoroughly answered all my questions. I would highly recommend working with Ruggero at Mercedes Benz of Des Moines. More
by jjs
Employees Worked With
Ruggero
March 30, 2025
Outstanding work by sales, financing, and management; we felt like we got appropriate attention throughout the process and negotiations were tailored to our situation. Great experience by a great team. felt like we got appropriate attention throughout the process and negotiations were tailored to our situation. Great experience by a great team. More
by JPille
March 22, 2025
Excellent to deal with! Will buy from them again, highly recommend these guys! They do as they say. Will buy from them again, highly recommend these guys! They do as they say. More
by mayobrad74
Employees Worked With
March 20, 2025
Brahim was excellent. He made the experience simple while ensuring I had all the information regarding my purchase. He made the experience simple while ensuring I had all the information regarding my purchase. More
by Laura B
Employees Worked With
March 16, 2025
Very great experience. Salesman and manger were terrific. No pressure no hassle. Very satisfied. Thank you Salesman and manger were terrific. No pressure no hassle. Very satisfied. Thank you More
by Rxsmith111
Employees Worked With
March 15, 2025
It was a sensor, was under warranty got it done quickly and was great. Thanks and was great. Thanks More
by Paul Schulte
March 15, 2025
Charles and the whole team was very welcoming, knowledgeable, and treated me with respect. They listened to my needs and helped me drive away in my first (definitely not last) Mercedes! Great cust knowledgeable, and treated me with respect. They listened to my needs and helped me drive away in my first (definitely not last) Mercedes! Great customer service does not go unnoticed or unappreciated and this dealership exceeded those expectations. Thank you again! More
by Amber
Employees Worked With
Charles
