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Mercedes-Benz of Des Moines

Urbandale, IA

4.9
450 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 450 reviews

December 21, 2024

The dealership is the best. Very accommodating and easy to work with. The staff is very friendly and outgoing. They are there to help you find the perfect car More

by Doreen.blunck
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Service was attentive to my requests and took immediate action to repair my vehicle. Looking to buy a vehicle and the salesman opened all the options that he had on the lot to meet my needs. More

by kennykirkpatrick54.u2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Smooth experience, no headaches. Brad is excellent at what he does, as are the other staff members. I would definitely take my Benz back for maintenance without question. More

by Lucia.halmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Mercedes-Benz of Des Moines responded

Lucia, we're delighted to hear that Brad and the team at Mercedes-Benz of Des Moines provided you with a smooth experience. Thank you for your trust in us, and we look forward to assisting with any future maintenance needs!

December 14, 2024

First class. Brad simply takes care of everything for me. Makes everything very easy, especially since I live about 80 miles away. More

by espndds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that Brad made your experience with Mercedes-Benz of Des Moines so seamless and convenient, even from 80 miles away. Thank you for sharing this feedback and come again!

December 14, 2024

Awesome experience, services are always timely and easy to schedule. I love how the process is streamlined. Wish there were more loaner cars. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Mercedes-Benz of Des Moines responded

Jeff, we're delighted to hear you had an awesome experience with us at Mercedes-Benz of Des Moines! We appreciate your feedback on the loaner cars and will keep it in mind as we strive to improve our services. Thanks for choosing us!

December 14, 2024

The Mercedes Benz of Des Moines is doing great service to our community here in Iowa . Excellent jobs. More

by Garang Majouk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Caswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Mercedes-Benz of Des Moines responded

Hi Garang! Thank you for recognizing the efforts of our team at Mercedes-Benz of Des Moines! We're delighted to hear that you're pleased with our service. Come again!

December 01, 2024

Wonderful service department, fast and friendly. As a new customer to this dealership, I can highly recommend them. More

by we4nails
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Mercedes-Benz of Des Moines responded

We're delighted to hear that your experience with the service department at Mercedes-Benz of Des Moines was fast and friendly! Thank you for recommending us, and we look forward to serving you again in the future.

November 24, 2024

Stopped in to take a look at a GLE. The entire staff here was incredibly friendly and accommodating. They made the entire experience simple, meaningful and helpful. Kudos to the manage More

by robmccartney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Tornell, Walt Lehmann
Nov 25, 2024 -

Mercedes-Benz of Des Moines responded

Hi Rob! We're delighted to hear that our team at Mercedes-Benz of Des Moines made your visit enjoyable and seamless. Thank you for recognizing their efforts in providing a top-notch customer experience. We look forward to serving you again!

November 22, 2024

Brad with the service department provided me with excellent customer service! I am happy. Thanks More

by Christy Springer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who washed my car thank you I don’t know his name
Nov 25, 2024 -

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had an excellent experience with Brad at Mercedes-Benz of Des Moines. We hope to see you again!

November 18, 2024

This is the second new Mercedes. I’ve purchased from the Steelers ship. Both types have been excellent.. More

by arlon1604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarik
Nov 18, 2024 -

Mercedes-Benz of Des Moines responded

Hello! Thank you for choosing Mercedes-Benz of Des Moines again! We're delighted to hear that both purchases have met your expectations. Enjoy the ride, and we look forward to serving you in the future!

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