Mercedes-Benz of Cutler Bay - Service Center

From day one our Sales Representative Laura Delgado was Amazing beyond words. Incredibly she has continued to assist me with any questions I have almost two years later. Not once has she not answered my Amazing beyond words. Incredibly she has continued to assist me with any questions I have almost two years later. Not once has she not answered my call. Also, Kevin Laplanche my Service Advisor has provided me with unexcelled service and punctuality. My experience with Mercedes Benz of Cutler Bay has exceeded all my expectations. Do not hesitate in purchasing your Mercedes at Mercedes Benz of Cutler Bay! Superior Service from every Representative that you cross paths with! Kindly, Belkis A. More

Very friendly staff, if you looking to buy a car go with David Gaspe and for service look for Kevin La Planche, always ready to help. David Gaspe and for service look for Kevin La Planche, always ready to help. More

excellent service! Orlando was very communicative & friendly. Service was performed in a timely manner. I received a call when vehicle was ready Orlando was very communicative & friendly. Service was performed in a timely manner. I received a call when vehicle was ready More

I have always worked with Jose Hernandez as my service advisor and he has been outstanding. Keeps me on the loop every time my car is in service providing excellent customer service. advisor and he has been outstanding. Keeps me on the loop every time my car is in service providing excellent customer service. More

I have been coming here for years and it has always served my family in an excellent manner. From Service Manager, Charlie Rodriguez to our current service advisor, Jesus Fuenmayor, all are focused served my family in an excellent manner. From Service Manager, Charlie Rodriguez to our current service advisor, Jesus Fuenmayor, all are focused on serving the customer and treating them as family. Great place if you want friendly, efficient and professional service to be performed. More

I would not want to visit any other location, I feel valued here. My service consultant Orlando Bravo is the best. Everyone I interact with is so great, professional and so helpful. This facility is alw valued here. My service consultant Orlando Bravo is the best. Everyone I interact with is so great, professional and so helpful. This facility is always clean and has a great atmosphere. I always leave very happy and satisfied of the level of service I receive. More

Always A+ service from the crew at MB Cutler Bay. The model of how a service center should be run. My service advisor Orlando Bravo goes above and beyond during the entire process, from drop off to p The model of how a service center should be run. My service advisor Orlando Bravo goes above and beyond during the entire process, from drop off to pick up. Kudos to all. More

Prompt, courteous, and effective service that went beyond my expectations. Their team not only solved my problem but also followed up to ensure everything was perfect. Incredible service. my expectations. Their team not only solved my problem but also followed up to ensure everything was perfect. Incredible service. More

Estoy muy complacida con la atención de Fernando Ramos , fue muy profesional al explicarme el proceso de reparación de mi auto. fue muy profesional al explicarme el proceso de reparación de mi auto. More

Excellent service. Mr. Jesus Pedrosa explained the needed service. He was extremely helpful. This kind of customer service makes the Mercedes Benz of Cutler Bay a welco Mr. Jesus Pedrosa explained the needed service. He was extremely helpful. This kind of customer service makes the Mercedes Benz of Cutler Bay a welcoming place. More