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Mercedes-Benz of Cutler Bay - Service Center
Cutler Bay, FL
845 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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845 Reviews of Mercedes-Benz of Cutler Bay - Service Center
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May 07, 2025
Very friendly staff, if you looking to buy a car go with David Gaspe and for service look for Kevin La Planche, always ready to help. David Gaspe and for service look for Kevin La Planche, always ready to help. More
by juanma7503
May 06, 2025
excellent service! Orlando was very communicative & friendly. Service was performed in a timely manner. I received a call when vehicle was ready Orlando was very communicative & friendly. Service was performed in a timely manner. I received a call when vehicle was ready More
by Tcce4
Employees Worked With
May 06, 2025
I have always worked with Jose Hernandez as my service advisor and he has been outstanding. Keeps me on the loop every time my car is in service providing excellent customer service. advisor and he has been outstanding. Keeps me on the loop every time my car is in service providing excellent customer service. More
by ALEORONDON
Employees Worked With
May 01, 2025
I have been coming here for years and it has always served my family in an excellent manner. From Service Manager, Charlie Rodriguez to our current service advisor, Jesus Fuenmayor, all are focused served my family in an excellent manner. From Service Manager, Charlie Rodriguez to our current service advisor, Jesus Fuenmayor, all are focused on serving the customer and treating them as family. Great place if you want friendly, efficient and professional service to be performed. More
by Fmena4979
April 30, 2025
I would not want to visit any other location, I feel valued here. My service consultant Orlando Bravo is the best. Everyone I interact with is so great, professional and so helpful. This facility is alw valued here. My service consultant Orlando Bravo is the best. Everyone I interact with is so great, professional and so helpful. This facility is always clean and has a great atmosphere. I always leave very happy and satisfied of the level of service I receive. More
by mayelinkp
Employees Worked With
April 24, 2025
Always A+ service from the crew at MB Cutler Bay. The model of how a service center should be run. My service advisor Orlando Bravo goes above and beyond during the entire process, from drop off to p The model of how a service center should be run. My service advisor Orlando Bravo goes above and beyond during the entire process, from drop off to pick up. Kudos to all. More
by rastacane
Employees Worked With
April 13, 2025
Prompt, courteous, and effective service that went beyond my expectations. Their team not only solved my problem but also followed up to ensure everything was perfect. Incredible service. my expectations. Their team not only solved my problem but also followed up to ensure everything was perfect. Incredible service. More
by btapanes
April 08, 2025
Excellent service. Mr. Jesus Pedrosa explained the needed service. He was extremely helpful. This kind of customer service makes the Mercedes Benz of Cutler Bay a welco Mr. Jesus Pedrosa explained the needed service. He was extremely helpful. This kind of customer service makes the Mercedes Benz of Cutler Bay a welcoming place. More
by jayachan
Employees Worked With
Jesus Pedrosa
April 03, 2025
It is a pleasure to take my Benz to Mercedes Benz of Cutler Bay for service. My service advisor Jesus Fuenmayor is outstanding. The mechanics text with a video and explanation of the service being do Cutler Bay for service. My service advisor Jesus Fuenmayor is outstanding. The mechanics text with a video and explanation of the service being done and provide feedback on additional items found. The entity is excellently run. Please keep up the excellent service! Miriam Gomez - Satisfied client!!!! More
by mgomez0111
