Mercedes-Benz of Cutler Bay

I had my E53 towed to the dealer because I hit a pothole and blew out my tire, and Adrian and Andy attended my immediately upon arrival. They had to order a tire and fix a bent rim so my car was there for 3 and blew out my tire, and Adrian and Andy attended my immediately upon arrival. They had to order a tire and fix a bent rim so my car was there for 3 days but they kept me updated at all times. They turned this huge inconvenience into an easy-to-manage situation and I’m very grateful to them. Their customer service and professionalism was top notch and exactly what I would expect from this brand and this dealership. I will definitely be bringing my vehicle back when it’s time for preventative maintenance! More

Mr Robert Dumas was a gem. He was very professional. I received exceptional service. Got my car back in a reasonable amount of time an was very satisfied. received exceptional service. Got my car back in a reasonable amount of time an was very satisfied. More

Janyll was an amazing and attentive sales rep. The process at your dealership was easy and fast. Very professional and easy! Thank you and we will return. process at your dealership was easy and fast. Very professional and easy! Thank you and we will return. More

Excellent service every time!!!Always maintaining and Excellent service every time!!! Always maintaining and providing a great atmosphere from the time you arrive til the time your vehicle is returned. A Excellent service every time!!! Always maintaining and providing a great atmosphere from the time you arrive til the time your vehicle is returned. All the representatives at this Cutler Bay Dealership are ready and equipped to handle all issues that may be presented. More

The whole team was very professional and very pleasant. Mr Oliver helped made things smooth and easy to understand in order to finalize this transaction. Will recommend anytime. He surrounds himself by ver Mr Oliver helped made things smooth and easy to understand in order to finalize this transaction. Will recommend anytime. He surrounds himself by very professional individuals like Rene Sanchez Financial Consultant an Osvaldo Fernandez Sales and Leading Consultant, both outstanding. More

Top Notch Buying Experience! So smooth and stress-free, thank you dear Laura for a great deal , will be def back for my new ride! And always a pleasure to get to such an amazing dealership, its like a bout thank you dear Laura for a great deal , will be def back for my new ride! And always a pleasure to get to such an amazing dealership, its like a boutique, not regular franchise dealer style. More

Had a great experience. Janyll provided me an amazing Mercedes experience and stellar customer service. I am happy to be part of the Mercedes family. Oliver in Management was also very helpful and ac Mercedes experience and stellar customer service. I am happy to be part of the Mercedes family. Oliver in Management was also very helpful and accommodating during the financing process. Overall very happy. More

I am very satisfied with the service , and with my new car. I recommend this dealer to my friends and family . I am in love with my new car. car. I recommend this dealer to my friends and family . I am in love with my new car. More

MB Cutler Bay is great. Laura Delgado was knowledgeable and extremely helpful. She got the car I wanted at the price I needed. Awesome experience! and extremely helpful. She got the car I wanted at the price I needed. Awesome experience! More

Rene in Finance was exceptional with the help of Jose in sales. Couldn't be happier with the whole process in my first lease with Mercedes. sales. Couldn't be happier with the whole process in my first lease with Mercedes. More