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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,329 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,329 reviews
November 25, 2020
Un excelente servicio, desde cuando llegue hasta que me entregaron mi carro, estoy muy agradecida con las atenciones en especial Con Charlie Rodriguez excelente, y entregaron mi carro, estoy muy agradecida con las atenciones en especial Con Charlie Rodriguez excelente, y More
by yannysantos2009
Employees Worked With
Charlie Rodriguez
November 25, 2020
Always excellent service and attention !!! Makes having your car serviced a complete pleasure, from the moment you arrive, to the loaner car- Thank you MB !!! your car serviced a complete pleasure, from the moment you arrive, to the loaner car- Thank you MB !!! More
by Very Happy
Employees Worked With
Robert Damas
November 22, 2020
The service adviser,Herbert K. was exceptional in explaining what was needed and the best way to solve the problem! He helped me getting the parts and made sure i was satisfied with the price! Th explaining what was needed and the best way to solve the problem! He helped me getting the parts and made sure i was satisfied with the price! The service requested was done super fast and correctly! Facility is super pleasant and so is the staff! More
by Ka I.
Employees Worked With
Herbert Kanski
November 19, 2020
I really appreciate the excellent treatment provided by Laura during the process leasing in my vehicle . Highly recommend it services and professionalism. She did not pushed me regarding taking any decisi Laura during the process leasing in my vehicle . Highly recommend it services and professionalism. She did not pushed me regarding taking any decision I was able to spend time during the process no rush More
by jcalvarez1971
November 17, 2020
The service in this dealership is excellent, I have been going there for years and never been disappointed. The staff is very friendly, knowledgeable and professional. Definitely recommend to others! going there for years and never been disappointed. The staff is very friendly, knowledgeable and professional. Definitely recommend to others! More
by yolybaster
Employees Worked With
Other Employees :
Carmen Arrazola, Frank Aguilera
November 16, 2020
The service was excellent as well as the staff Luis Carralero service was great and very professional and also the financing department Henry diaz I’m very happy Carralero service was great and very professional and also the financing department Henry diaz I’m very happy More
by dimelza.perestelo
Employees Worked With
Luis Carralero
November 15, 2020
My wife had an issue with the prepay service, the service associate was patient and explained the detail. He even made sure I got to pick up my car when delayed by traffic. associate was patient and explained the detail. He even made sure I got to pick up my car when delayed by traffic. More
by Geoff9710
November 15, 2020
Adam is great he has always been very helpful and gone beyond the minimum effort to make sure the service experience is great. Adam makes it easy beyond the minimum effort to make sure the service experience is great. Adam makes it easy More
by bulldogdmd
Employees Worked With
Adam Littman
November 12, 2020
I recently bought a GLE from Mercedes of Cutler Bay. Everyone I came into contact with was professional, knowledgeable and extremely pleasant to work with. Scott Cooper, Janyll Henriquez and Henry Diaz Everyone I came into contact with was professional, knowledgeable and extremely pleasant to work with. Scott Cooper, Janyll Henriquez and Henry Diaz were all great and made the purchase of our GLE a great experience. More
by Motcar
November 11, 2020
Its Charlie Rodriguez , extremely good at explaining Its Charlie Rodriguez , extremely good at explaining different functions of my e320 that i was unaware of . Very pleasant and easy to work with .PRO Its Charlie Rodriguez , extremely good at explaining different functions of my e320 that i was unaware of . Very pleasant and easy to work with .PROMOTION ! More
by jmcdatty1
Employees Worked With
Charlie Rodriguez
