Mercedes-Benz of Cutler Bay

The dealership was exceptional they dont work to make a sale but work towards good customer response and relationship. They do there best in understanding every aspect of the sale and what i entails. They sale but work towards good customer response and relationship. They do there best in understanding every aspect of the sale and what i entails. They are there to serve and help you. Nothing but great things and great customer service. More

This dealer is exceptional, their service, the organization and the treatment is very personal and professional. The dealership is incredible, it's a beautiful building that makes you feel very co organization and the treatment is very personal and professional. The dealership is incredible, it's a beautiful building that makes you feel very comfortable. Very recomendable. The salesmen really helped in getting to the price I was looking for, this is unusal as most have an arrogant attitude. More

It was my pleasure doing business with Mr. Aguiar and Mr. Winstead. My experience was very pleasant and enjoyable. All by questions and concerns ware answered with pleasure and i experenced a great hands o Winstead. My experience was very pleasant and enjoyable. All by questions and concerns ware answered with pleasure and i experenced a great hands on experience with Mr. Aguiar. I would refer all my family and friends to Mr Aguiar and Winstead. More

Outstanding customer service, extremely helpful, patient, curtious, indulgent... Ewer Aguiar has made every vist of mine to MB such a wonderful experience. He is hands down, a fine example of how customers curtious, indulgent... Ewer Aguiar has made every vist of mine to MB such a wonderful experience. He is hands down, a fine example of how customers should be treated. Always polite and helpful when answering questions; keeps me inform as to what will take place during service and future service needed on the car. Great Experience!! More

My experience at Mercedes Benz of Cutler Bay was remarkably positive due to my sales representative, Oscar Guerrero. Oscar was friendly and helpful without being pushy or aggressive with regard to remarkably positive due to my sales representative, Oscar Guerrero. Oscar was friendly and helpful without being pushy or aggressive with regard to making a sale. In fact, Oscar's good social skills contributed to my impression of his sincerity which is important when making a decision to buy a vehicle. After the purchase of my car, Oscar came personally upon the delivery and spent an extended length of time with me teaching me to use the features of my Mercedes GLK. I returned once to the dealership with a question about the bluetooth, and once again, Oscar was friendly, helpful and generous with his time. Oscar Guerrero is truly an employee who should be valued by the dealership. Sincerely, Lani Kaskel, Ph.D. More

Our Salesperson was wonderfull. The facilities are the best that I have ever seen in South Florida. This is a true luxury dealership in the sense of facilities, personnal, and products. I would highly rec best that I have ever seen in South Florida. This is a true luxury dealership in the sense of facilities, personnal, and products. I would highly recommend this dealership to all that are looking at a luxury car. More

We had such a great experience with Oscar Guerrero the first day we bought our ML550that we went back and my husband got a E63 the next Day a couple of months later it was time for my daughter to get her first day we bought our ML550that we went back and my husband got a E63 the next Day a couple of months later it was time for my daughter to get her first car and we went Back to Oscar and got her a C300. So Because Oscar is so friendly and knowledgeable WE BOUGHT 3 CARS IN 2 MONTHS Thank You So Much Oscar The Ledesma family More

The experience at Mercedes -Benz of Cutler Bay was a very positive one. The salesperson,Oscar Guerrero, was low key and well informed.He spent much time with us without rushing on to a new client.He took u positive one. The salesperson,Oscar Guerrero, was low key and well informed.He spent much time with us without rushing on to a new client.He took us on a trial run and answered all of my wife`s questions . We visited this dealership several times before making a purchase. Each time the salesperson answered our questions and explained the controls of the car . The dealership is beautiful and the staff very friendly. It is easy to get a service appointment. Some dealerships you have to wait a week to bring in a vehicle. At Cutler Bay they accomodate the customer not the other way around. More

In the last 6 months we have leased 2 vehicles from this dealership. We have been very happy with their amazing customer service and have been very easy to work with. Before we worked with Cutler Bay, we dealership. We have been very happy with their amazing customer service and have been very easy to work with. Before we worked with Cutler Bay, we had checked out other dealerships, but I must say hands down they are the best dealership! The minute we walked into the dealership and spoke with Emily we knew we were going to work with them. Emily was very attentive and helped us work out a great deal. If you want to buy a MB, you should definitely give Emily a call. We love her! See you in 2 years MB of Cutler Bay! More

Outstanding customer service, Carmen took the time to listen to our needs and worked with us to find the right options. The finance/business team were friendly, addressed all of our questions and ensure listen to our needs and worked with us to find the right options. The finance/business team were friendly, addressed all of our questions and ensure we were satisfied with our purchase and experience with the dealer. More