Mercedes-Benz of Cutler Bay

Excellent Buying experience.  The staff is very professional, friendly and courteous. I highly recommend doing business at Cutler Bay.  Ewer Aguiar as always provided us with superb support and ser professional, friendly and courteous. I highly recommend doing business at Cutler Bay.  Ewer Aguiar as always provided us with superb support and service, he is true professional. We were extremely happy with the choices and selection And look forward to continue to do Bussiness with you all In the future. More

We have been working with MB of Cutler Bay since they opened. First they provided superb service of our 2000 E430 which had been purchased in Virginia. We later purchased a new 2010 E350 sedan from the opened. First they provided superb service of our 2000 E430 which had been purchased in Virginia. We later purchased a new 2010 E350 sedan from them. The price was very good and there were no hidden additional contract costs. They have always serviced both vehicles very quickly and the cars are always completely cleaned when we pick them up. The waiting area is excellent for short waits and includes gourmet coffee and beverages. If it is longer, they promptly drive us home and come pick us up when the service is completed. Even their drivers are fully professional. The entire facility is exceptionally clean. I went into the service bay to look at a wheel once and did not even see oil on the immaculate floors. The service technicians were all in clean uniforms and were well groomed and very courteous. We have had two service advisers, Frank and Robert, and both of them could not be nicer to work with. Recently they replaced a faulty battery under warranty for free even though they could have chosen to charge me. That says a lot to me about their concern for customer satisfaction. In 2020 we will be back to purchase our next new "E" from them! More

I went to Cutler Bay to look for a certain car. The sales rep there was able to put me in the exact car that I was looking for in a friendly and expeditious manner. I was very pleased with all of the sales rep there was able to put me in the exact car that I was looking for in a friendly and expeditious manner. I was very pleased with all of the staff during my visit. Great Experience. More

Anthony Demosthenis was very helpful, very knowledgable and really helped to make the experience really good. Any questions or concerns I had, he made me feel really comfortable and I had no hesitations a and really helped to make the experience really good. Any questions or concerns I had, he made me feel really comfortable and I had no hesitations about doing my business with him and the dealership. I will definitely be back to this dealership in the future. More

I was very impressed with the sales staff at MB of Cutler Bay. Fernando, Jairo, Augie and Kevin all went above and beyond to get the deal done. The entire process was very smooth, I never felt pushed into th Bay. Fernando, Jairo, Augie and Kevin all went above and beyond to get the deal done. The entire process was very smooth, I never felt pushed into the buy. Truth is I decided to give MB a second chance, after deciding to go with a BMW and boy am I glad I did. Definitely a first class experience and a pleasure doing business. Amazing everything and I highly recommend this dealership. I will note, that I found something minor on the new car, however Augie set me up with the service department to have it taken care of immediately. Mr. Damas in the service department was excellent to work with. Nothing but high marks for this dealership. More

I purchased a C350 from the Cuttler bay dealership couple weeks ago. Their staff was very professional, friendly and knowledgeble. They helped us to find a great deal within our budget. We are very happy weeks ago. Their staff was very professional, friendly and knowledgeble. They helped us to find a great deal within our budget. We are very happy with our new car and will certainly reccomend this dealer to our family and friends. More

I was out to trade in my toyota camry 2011. I was undecided between mercedes, bmw and lexus. first stop was mercedes and Ewer was my sales consultant. He was great from start to finish. He provided m undecided between mercedes, bmw and lexus. first stop was mercedes and Ewer was my sales consultant. He was great from start to finish. He provided me knowledge on all my choices. I left mercedes and went to bmw but ended up going back and closing the deal with Ewer. I will reccomend Ewer and the whole team for a fantabulous experience. I am very happy and will be back to see Ewer in 48 months :) More

The rating of the dealership is outstanding the personnel was attentive, knowledgeable and very helpful. The facility is just great Mr. Escobar and Mr. Todisco was just beyond words. I just say Thank You for was attentive, knowledgeable and very helpful. The facility is just great Mr. Escobar and Mr. Todisco was just beyond words. I just say Thank You for such a wonderful experience. More

I purchased a used car from Mercedes Benz of Cutler Bay in Florida. I live in New Hampshire. Over the two weeks leading up to my trip, Augie and Hector did everything in their power to make sure the expe in Florida. I live in New Hampshire. Over the two weeks leading up to my trip, Augie and Hector did everything in their power to make sure the experience was perfect. They provided answers quickly and accurately at every opportunity. Any documentation I required, for financing or insurance, was in my inbox in minutes. I had all the paperwork complete and in-hand days before the trip to review with my wife and sign at my leisure. All I had to do was hop on a plane that morning. I was already pre-approved for an auto loan with an aggressive rate at my local bank, but Giuseppe went out of his way to find me an even lower rate just because he thought he could. All I had to do when I got to the dealership was decide if I wanted the car. The car was better than they described and the price absolutely could not be beat. How could I say no? I have bought more than my fair share of cars in the past, but this was the first time I bought online. This experience was far better than any car purchase I have ever had before. More