Mercedes-Benz of Cutler Bay

Excellent service representative The care and concern by my service representative, Kevin, was exceptional. He alone made the experience much better than it could have been. You are The care and concern by my service representative, Kevin, was exceptional. He alone made the experience much better than it could have been. You are fortunate to have him as a representative of Mercedes Benz of Cutler Bay. More

Amazing The service and hospitality of the staff is amazing. They are constanly askinf if you need anything. I never feel that the person helping me had forgo The service and hospitality of the staff is amazing. They are constanly askinf if you need anything. I never feel that the person helping me had forgotten about me. Could not pick a better place to get my car serviced at More

Herbert Kanzki is a great advisor. Herbert is a very professional service advisor at Mercedes Benz of Cutler Bay. He's been helping me for 2 years and I don't have a single complain. He Herbert is a very professional service advisor at Mercedes Benz of Cutler Bay. He's been helping me for 2 years and I don't have a single complain. He is very knowledgeable and has patient to explain every detail about the service provided and the upcoming ones. Very recommended dealer and advisor. More

My experience Mr Prieto, is a courteous and friendly salesperson, he took care of every detail, all I had to do was wait , sign the paperwork and bring home the ca Mr Prieto, is a courteous and friendly salesperson, he took care of every detail, all I had to do was wait , sign the paperwork and bring home the car. More

Adam Littman stands out in terms of service Adam Littman is super efficient, courteous,and very knowledgeable. He always knows the answers to my questions and is very respectful and patient, ev Adam Littman is super efficient, courteous,and very knowledgeable. He always knows the answers to my questions and is very respectful and patient, even when it's obvious he is extremely busy. More

Friendly. Courteous. Friendly and courteous Everyone from sales, service to the rental car agents. My only complaint is lack of wifi access in the service area where ser Friendly and courteous Everyone from sales, service to the rental car agents. My only complaint is lack of wifi access in the service area where service reps are seated More

4 year service You make an appointment for the day and time of your arrival. When you arrive you are greeted by an assistant and escorted to your advisor. If your ad You make an appointment for the day and time of your arrival. When you arrive you are greeted by an assistant and escorted to your advisor. If your advisor is tied up, they will offer you a beverage until the advisor is available; I only needed to wait 5 minutes on any occasion if necessary. If you request a loaner it is waiting for you. My service advisor is Adrian Lee Sang and he is the best! Adrian will work with you on the options available for your vehicle at the time of service. Adrian can answer any questions you have about your vehicle and any questions you might have for up and coming vehicles; if he does not know he will ask. More

Great and fast service to fix tire Got a flat tire. They were able to give me a service appointment at my convenience and fix the problem fast and efficiently. And got a courtesy car wa Got a flat tire. They were able to give me a service appointment at my convenience and fix the problem fast and efficiently. And got a courtesy car wash! More

Excellent experience thanks I had a wonderful experience thanks to Javier,Oliver and Adam you guys were excellent I had the best attention thanks for all your help I had a wonderful experience thanks to Javier,Oliver and Adam you guys were excellent I had the best attention thanks for all your help More

Customer services Very nice and professional services. The service and repair were performed in a reasonable frame time. Also, loaner car's service was performed accor Very nice and professional services. The service and repair were performed in a reasonable frame time. Also, loaner car's service was performed according to the standards of the Mercedes Benz professional dealer, including that the loaned car was a Mercedes Benz. More