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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,328 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,328 reviews

September 15, 2023

Laura and Kevin from Mercedes of Cutler Bay has provided me with the best customer service. It is a pleasure working with them and are the main reason I keep buying Mercedes. The are friendly, professional More

by Julina Jensen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

September 14, 2023

La mejor sin dudas , gracias a ella tengo mi Mercedes s500 ,,, excelente servicio ,excellent service, thanks for help me with my new s500 More

by Renecito098
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

September 11, 2023

I was not impressed with the dealership, the process was way too long, I want to leave so many times, if it were not for my salesperson I would have been gone. More

by jackiewhyte79
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Mercedes-Benz of Cutler Bay responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Ms. Whyte, and hopefully, we can get to the bottom of this. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

September 09, 2023

I got an excellent service from the sales person Luis Carralero ,manager and finance guy they are great i will definitely go back there and recomend this dealer to friends and family More

by mikevin2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carralero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Mercedes-Benz of Cutler Bay responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Sep 10, 2023 -

mikevin2006 responded

I will definitely be back to this dealer being with Mercedez of Cutler bay since 2009 and always i get the same excellent service from all personal . I ll recommend this dealer with 5 stars

September 06, 2023

Excellent, knowledgeable and friendly service. Really an A+ experience. Laura gave me all the info I needed to make an informed decision on buying the vehicle, and the process of actually making t More

by ekessous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for choosing Mercedes-Benz of Cutler Bay! Congrats on your new purchase, and let us know if we can be of any more assistance! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

September 05, 2023

Once again, I had an exceptional experience with the service department at M-B Cutler Bay. They are true professionals. More

by sbeiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Vazquez
Sep 05, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 31, 2023

Mario Martinez was great and very patient with my needs. Great sales representative i highly recommend him if you’re looking for your next purchase to be fast and easy. More

by Soraya.garzon93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad Mr. Martinez was able to help, and we hope to see you again! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 18, 2023

I, like many of you have bought LOTS of cars in my lifetime. But buying a car at the Mercedes Benz Cutler Bay dealership, with sales manager, Oliver, was like an out of body experience. The whole tran More

by Regina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear that Oliver and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 17, 2023

One of tthe best car purchase experiences I have ever had!! Luis got me to the right person, Eric he searched for the right vehicle and got us exactly what we were looking for. Rene and Oliver were outst More

by ddiaz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 13, 2023

Welcoming space very nicely maintained. The staff are professionals and friendly. Overall very accommodating and easy to work with them. More

by reybeltran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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